design a survey follow instructions attached
Illustrative Survey Design
| TOGO's Sandwich Satisfaction Survey | |||||||||||||
| Purpose - At TOGO's, we are committed to providing our customers with great tasting sandwiches that come with | |||||||||||||
| great value. TOGO's has become very popular on the West Coast of the U.S., and is now looking to bring its great | |||||||||||||
| tasting sandwiches to the East Coast. We know, however, that taste and sandwich preferences differ by region. | |||||||||||||
| Therefore, in our efforts to deliver a superior sandwich to our new customers on the East Coast, we want to | |||||||||||||
| understand exactly how our customers feel about our sandwiches so that we can address and improve upon any | |||||||||||||
| areas in which we fall short of our customer's expectations. To this end, we would like to gain feedback on | |||||||||||||
| the quality of the sandwich recently purchased at TOGO's. | |||||||||||||
| Please circle the appropriate number with the scale below. The feedback is most appreciated! | |||||||||||||
| Likert Scale: | |||||||||||||
| 1- I Extremely Disagree with this statement (ED). | 1 = Most Negative | ||||||||||||
| 2- I Strongly Disagree with this statement (SD). | . | ||||||||||||
| 3-I Disagree with the statement (D) | . | ||||||||||||
| 4- I Neither agree or disagree with this statement (N). | . | ||||||||||||
| 5- I Agree with this statement (A). | . | ||||||||||||
| 6-I Strongly Agree with this statement (SA). | . | ||||||||||||
| 7- I Extremely Agree with this statement (EA). | 7 = Most Positive | ||||||||||||
| NA - Not Applicable | |||||||||||||
| 15-20 Positive Statements | ED | SD | D | N | A | SA | EA | NA | |||||
| 1. The quantity of meat on the sandwich was good. | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 0 | |||||
| 2. The meat had good flavor. | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 0 | |||||
| 3. Lean was the meat. | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 0 | |||||
| 4. The meat was fresh. | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 0 | |||||
| 5. The variety of meat on the sandwich was great. | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 0 | |||||
| 6. The texture of the meat was pleasing. | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 0 | |||||
| 7. The toppings were tasty. | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 0 | |||||
| 8. The assortment of toppings was extensive. | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 0 | |||||
| 9. The number of toppings was sufficient. | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 0 | |||||
| 10. The texture of the toppings was appealing. | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 0 | |||||
| 11. The flavor of the toppings was tantalizing. | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 0 | |||||
| 12. The quantity of the dressing seasoning was just right. | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 0 | |||||
| 13. There was a great selection of the dressing/seasonings. | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 0 | |||||
| 14. The taste of the dressing/seasoning was flavorful. | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 0 | |||||
| 15. The bread tasted newly baked. | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 0 | |||||
| 16. Flavorful was the bread. | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 0 | |||||
| 17. The texture of the bread was appetizing. | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 0 | |||||
| 18. The portion size of the sandwich was acceptable. | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 0 | |||||
| 19. The packaging of the sandwich was eye-catching. | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 0 | |||||
| 20. I liked the overall quality of the sandwich. | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 0 | |||||
| Directions: Please check the box for each demographic. | |||||||||||||
| Demographics: | Female | < 20 | |||||||||||
| Male | Age: | 20-35 | |||||||||||
| 36-50 | |||||||||||||
| 51-64 | |||||||||||||
| 65 + | |||||||||||||
| Additional Comments: | |||||||||||||
| _______________________________________________________________________________________ | |||||||||||||
| _______________________________________________________________________________________ | |||||||||||||
| _______________________________________________________________________________________ | |||||||||||||
| _______________________________________________________________________________________ | |||||||||||||
| Thanks! |
&C