Application 3 – Annotated Bibliography

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ASUPERmethodologyforbusinessprocessimprovement-AnindustrialcasestudyinHongKong-China.pdf

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A SUPER methodology for business process improvement: An industrial case study in Hong Kong/China Lee, K T;Chuah, K B International Journal of Operations & Production Management; 2001; 21, 5/6; ProQuest Central pg. 687

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