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Answer all of the following questions found in the Summary Section of Chapter 8 (page 321). Use APA guidelines when answering questions and referencing sources. After reading Chapter 8 (pages 311-321) and the Cisco Systems, Inc.: Implementing ERP case (pages 358-399), complete the following questions (Cisco Systems, Inc.: Implementing ERP) case can be used to answer the questions):

1. Have we established suitable criteria and procedures for evaluating the risk of IT projects? Are these criteria and procedures effective in communicating this risk to management?

2. Do we have project planning, tracking, and control processes that accommodate different degrees of project risk?

3. Are we using adaptive approaches appropriately for project that entail high requirements volatility or other sources of uncertainty? Do we have processes in place that will allow us to learn and adjust during the duration of a project?

4. Is the overall risk of our project portfolio a good fit with our business objectives and strategies?