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INSR-6010 Discussion / Assignment 4

Instructions

Read the article “ Tried and True” and answer the following questions:
1. In your own words explain the differences between the “rules-based approach”, the “people-based approach” and the “situation-based approach” used in this scenario.
2. Do you feel that one approach leads to a better outcome? Why or why not?
3. Submit your answer to the discussion forum by 11:59 pm on Sunday. Your response will be marked based on the discussion rubric.

Read the article " Body Language Basics" and answer the following questions:
1. Explain how you can use a better understanding of body language in your role as an adjuster. Do you feel this can help? Consider ways that it may hinder your relationship with your claimant.
2. Submit your answer to the discussion forum by 11:59 pm on Sunday. Your response will be marked based on the discussion rubric.

Please note that the average mark of both postings will be the mark allocated for the Online Discussion # 4 for this week. They are not marked as two separate assignments.

How to Submit your Assignment

Post your response to Discussion / Assignment 4 by 11:59 pm on Sunday of this week.

Grading Criteria

Access the Rubric for Online Discussions.docx

Assignment Resources and Links

Direct links to articles above
http://www.canadianunderwriter.ca/features/tried-and-true/
https://www.psychologytoday.com/blog/spycatcher/201108/body-language-basics

Documents/Rubric for Online Discussions.docx

Rubric for Online Discussions / Assignments # ___ Name ___________________________________________ Score: _____________

	Outstanding	Good	Fair	Acceptable	Not Completed
Thinking / Reflection	Arguments are pertinent to the topic. Arguments are logical and supported with evidence. Highly informative and easy to understand. Appropriate vocabulary is used.	Arguments are pertinent to the topic. Arguments are fairly logical and reasonably supported. Arguments are informative, complete and understandable. Appropriate vocabulary is used.	Arguments are not consistently pertinent, logical or supported. Somewhat informative and understandable.	Arguments not pertinent. Arguments rarely, if at all, logical and supported. Not very informative and understandable.	No evidence.
Structure	There is a logical flow to the topics / arguments. Conclusion flows clearly from the arguments presented.	Discussion is fairly well organized. Conclusion flows from the rest of the discussion.	Discussion weakly organized. Conclusion is acceptable.	Discussion is not organized. Conclusion doesn’t flow from the rest of the discussion.	No evidence.
Interest Factor	Language and style are appropriate for intended audience. Main points are memorable. Reader is very engaged. Discussion presents well developed analysis and synthesis. Clearly demonstrates critical thinking.	Language and style of discussion appropriate. Reader is engaged. Discussion presents reasonable analysis and synthesis. Demonstrates critical thinking.	Language and style only fair. Reader is only somewhat engaged. Less-developed analysis and synthesis. Critical thinking is abstract and hard to follow.	Language and style are poor. Reader finds it hard to follow. Analysis and synthesis lacking. There is little evidence of critical thinking.	No evidence.
Conclusion	The conclusion is engaging and reflects personal learning.	The conclusion restates the learning.	The conclusion does not adequately restate the learning.	Incomplete and/or unfocused.	Not applicable.
Mechanics	No errors in punctuation, capitalization and spelling. No errors in sentence structure and word usage.	Almost no errors in punctuation, capitalization and spelling. Almost no errors in sentence structure and word usage.	Many errors in punctuation, capitalization and spelling. Many errors in sentence structure and word usage.	Numerous and distracting errors in punctuation, capitalization and spelling. Numerous and distracting errors in sentence structure and word usage.	Not applicable.