Business Plan – Final

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Running Head: OPERATIONS, TECHNOLOGY AND MANAGEMENT PLAN 1

OPERATIONS, TECHNOLOGYAND MANAGEMENT PLAN 9

Operations Plan

First, it is clear that for operations to be a success in Madrid Courtesy Company, both development and research will help in improving our beverages. To improve this aspect, we should keep searching for products to improve this and ensure that there is a continued supply of the same (Beach, 2017).

In inventory control, by the division of $ 400, 000 COGS, that is, Cost of goods sold, by the average inventory worth $40,000, a turnover rate of around 40 gets calculated on selling around over 40 times throughout the year, despite the fact that reality is a mixture of items selling fast while others are sitting on the shelf. On distribution, we have vehicles set in place that will facilitate the distribution of the beverages at Madrid Courtesy Company. We plan on facilitating this by increasing promotions in the city so that the products will be readily available to the clients.

Sooner or later, the aspect of the way these operations get carried out in Madrid Courtesy Company is dependent upon the nature of the products we have, for instance, on wholesale, industrialization as well as retail. In addition, our business will be run at our main plant facility. This will be used for not only manufacturing but also trading our beverages. The products will be produced by collecting ingredients such as peach that will be essential in making this company a success (Hitt, et.al, 2017).

LIST OF EQUIPMENT

Particulars

Amount ($)

Bottle Caps

81,000

cartons

28,500

Ingredients

190,500

Labels

100,000

TOTAL

400,000

The table above gives a list of all the equipment which is needed in making our beverages. In addition, the table also estimates the costs of every essential piece of apparatus.

Operations management emphasizes upon carefully managing diverse processes to distribute as well as produce services and products. At Madrid Courtesy Company, major general activities usually consist of distribution, production, and development as well as the creation of our products.

Technology Plan

A technology plan is important in helping to drive the success of an organization because it could get used to not only improve effectiveness but to also reduce costs. To facilitate healthy beverages at Madrid Company, this plan will get created in a scope of up to two years and updates which are regular will be undertaken as novel technology gets introduced into the market. Management of both people and resources is expected to be easy while using digital technology. According to research, technology is important to rack orders that will help in easing inventory management (Kerzner, 2017).

Software needs

Madrid courtesy Company intends to utilize the state of the art technology in its diverse processes. When looking at different verifications of packaging, graphic design and blending, for instance, the company is supposed to use computer programs as opposed to manual work. The company also has a presentation of a programming plan which gets marked (Ake, et.al, 2016).

Hardware Needs

When dealing with our beverages and equipment, we have three personal computers that aid in not only storing the company’s data and information but also running production. Madrid Courtesy Company will come up with other framework approaches of data like database systems, inventory and account programming.

Telecommunication Needs

As a way of facilitating more sales, our company will open a store online where consumers are expected to place their orders online and get them delivered at their convenient locations.

Personnel Needs (for technology)

Here, communication gets done via using digital means like online chats and emailing to both clients and members of staff. Booking of our beverages will be carried out online and will aid Madrid Courtesy Company to attain a broader market. The use of digital technology will be a step towards attaining innovation and creativity.

Management and Organization Plan

Management and organization explains a scheme that shapes how diverse undertakings get directed so as to attain the objectives and goals of an institution. These activities could consist of: errands, duties and guidelines. Also, an organizational configuration or rather structure regulates the way material tends to flow amid varied stages within an institute (Lock, 2017).

Madrid Courtesy Company is expected to operate with diverse key management workers with a single of these undertaking the responsibilities of chief adviser and financial socialist of the company. These personnel are also tasked with facilitating that the company becomes a bigger business within a stipulated amount of time. The manager is expected to be an efficient negotiator because she or he is supposed to have skills that are required once the company gets developed or undergoes through change to help in discussing with contractors, employees, suppliers and competitors. Other members of staff tend to assume the responsibility of a CEO, that is, chief executive officer and get tasked with evolving Madrid Courtesy Company.

Some of the managerial skills expected include: figurehead, communicator, liaison, leader and negotiator. As a liaison between the company and the consumers, the manager ought to be a good communicator. The reason for this organization and management plan structure is to facilitate resources and ensure that productivity gets attained (Baumgartner & Rauter, 2017).

The purpose for management and organization is that being a startup, Madrid Courtesy Company has minimal resources however, has numerous people who are supposed to get employed with the growth of the business. Typically, the organization as well as management of Madrid Courtesy Company will comprise of: discussing options, analyzation of risks and goal setting. In addition, technical officers are normally responsible for helping the retention and recruitment efforts while advocating for novel concepts and streamlining the operations of production as well as focusing on high production.

Ethics and Social Responsibility Plan

Diverse companies, including Madrid Courtesy Company are expected to come with a strategic plan which is supposed to integrate social and ethical responsibilities to its culture. Similarly, our company helps focus on novel types of these aspects which will help in conserving the environment and giving back to the community.

Social responsibility and ethics tend to play a significant role when it comes to the development of strategic plans for a given organization (Kolk, 2016). At Madrid Courtesy Company, we use the Triple Bottom Line, that is, TBL to keep focused on ethics and social responsibility. The TBL, that is, triple bottom line is a theory or framework which recommends that diverse organizations commit to focusing on both environmental and social concerns same as they do when it comes to profits. According to the theory regarding the triple bottom line theory, Madrid Courtesy Company should be working concurrently on the aspects of ethics and social responsibility. This approach focuses mainly upon profit, corporate social responsibility and the environment.

On the making of profits, Madrid Courtesy Company from this standpoint has the notion that the profits acquired as a company will help in sustaining as well as empowering the society as a whole as opposed to the shareholders and CEO.

On the CSR, that is, corporate social responsibility, Madrid Courtesy Company measures how socially responsible we are as a company and how the company has valued the people we get involved with all through our diverse operations (McWilliams, et.al, 2016).

Lastly when looking at our environment, this aspect measures how environmentally responsible Madrid Courtesy Company has been. That is, we take into account the whole life cycle of their actions and try determining the actual costs of what we are doing regarding the environment.

References

Ake, K., Clemons, J., Cubine, M., & Lilly, B. (2016).Information technology for manufacturing: reducing costs and expanding capabilities. CRC Press.

Beach, L. (2017). OPERATIONS PLAN.

Baumgartner, R. J., & Rauter, R. (2017). Strategic perspectives of corporate sustainability management to develop a sustainable organization. Journal of Cleaner Production140, 81-92.

Hitt, M. A., Xu, K., & Carnes, C. M. (2016). Resource based theory in operations management research. Journal of Operations Management41, 77-94.

Kerzner, H. (2017). Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons.

Kolk, A. (2016). The social responsibility of international business: From ethics and the environment to CSR and sustainable development. Journal of World Business51(1), 23-34.

Lock, D. (2017). The essentials of project management. Routledge.

McWilliams, A., Parhankangas, A., Coupet, J., Welch, E., & Barnum, D. T. (2016). Strategic decision making for the triple bottom line. Business Strategy and the Environment25(3), 193-204.