Order 355137: change and the implementation of a decision

profiletutorthammy
Assignment3BMGT.docx

Assignment 3

Purpose:

This assignment focuses on change and the implementation of a decision. This project allows students to demonstrate what they have learned in weeks 6-8 by applying the course material to a business decision. Students will evaluate the interaction with stakeholders, management of decision consequences and change in implementing a decision.  Students should review all learning activities and assignments to ensure an understanding of key concepts.

The purpose of this assignment is to have the student demonstrate how implementation of a decision involves change within an organization.

Instructions:

You are the CEO of SunPower, Inc.  The job of implementing the Board of Directors’ decision to move the company to New Mexico has been delegated to you.  Before anything can be done in carrying out the decision, the consequences of implementing the decision must be evaluated.  Stakeholders are vital to the organization and it is necessary to consider how the decision will impact them.  Also, the decision will impact the business concern so be sure to consider all aspects of how the decision will impact the business.

Then create a plan that will address the changes that will occur as a result of the decision’s implementation. The reasons for the choices you have made in the plan should take into account the material discussed in class and focus on communicating and creating change.

Step 1:  Review “How to Analyze a Case Study” attached on PDF document

Step 2:  Create a Word or Rich Text Format (RTF) document that is double-spaced, 12-point font.  The final product will be between 5-6 pages in length excluding the title page and the reference page.

Step 3:  Review the grading rubric for the assignment.

Step 4:  Follow this format:

· Title page with title, your name, the course, the instructor’s name;

· Introduction paragraph in which the decision process is described and its significance in business. The introductory paragraph is the first paragraph of the paper but is typically written after writing the body of the paper (Questions students responded to above).  View this website to learn how to write an introductory paragraph:  http://www.writing.ucsb.edu/faculty/donelan/intro.html

· Body Paragraphs

· Summary paragraph. A summary paragraph restates the main idea(s) of the essay.  Make sure to leave a reader with a sense that the essay is complete.  The summary paragraph is the last paragraph of a paper.

Step 5:  In writing a case study, the writing is in the third person.  What this means is that there are no words such as “I, me, my, we, or us” (first person writing), nor is there use of “you or your” (second person writing).  If uncertain how to write in the third person, view this link:  http://www.quickanddirtytips.com/education/grammar/first-second-and-third-person

Step 6:  In writing this assignment, students are asked to support the reasoning using in-text citations and a reference list.  A reference within a reference list cannot exist without an associated in-text citation and vice versa.  View the sample APA paper under Week 1 content.

Step 7:  In writing this assignment, students are expected to paraphrase and not use direct quotes.  Learn to paraphrase by reviewing this link:  https://writing.wisc.edu/Handbook/QPA_paraphrase2.html

Step 8:  Read critically and analyze the scenario provided below the rubric

Step 9:  Write down or highlight key facts from the scenario.  Consider making an outline to capture key points in the paper. 

Step 10:  In your paper, respond to the following elements:

· Identify and discuss consequences to stakeholders and the business concern that will be impacted by implementing the decision;

· Develop a plan for implementation that addresses the change.

· Use a model of change as part of the Implementation Plan

Step 11:  Using the grading rubric as a comparison, read through the paper to ensure all required elements are presented.

Step 12: Proofread the paper for spelling and grammatical issues, and third person writing. 

Rubric:

Criteria

Outstanding

Superior

Good

Substandard

Failure

Content: Content: Discussion of Stakeholders Consequences

2.4 points

Stakeholders to the decision were identified and discussed clearly, accurately and comprehensively delivering all relevant information.

(2.16 - 2.4)

2.04 points

Stakeholders to the decision were identified and discussed accurately but could be more comprehensively or clearer with more relevant information.  

(1.92 - 2.159)

1.8 points

Stakeholders to the decision were identified and discussed but needs more clarification on some aspects. 

(1.68 - 1.919)

1.56 points

Stakeholders to the decision were identified and discussed but does not fit the facts provided, inaccurate statements are made or key points missing.

(1.44 - 1.679)

0 points

Stakeholders are not discussed.

(0 – 1.439)

Content: Discussion of Business Consequences that relate to move

2.7 points

All of the business consequences to the decision (example: keeping production going, costs of down time, costs of moving machines etc.) were explained and additional business concerns discussed accurately and comprehensively delivering all relevant information.

(2.43 - 2.7)

2.295 points

All of the business consequences to the decision (example: keeping production going, costs of down time, costs of moving machines etc.) were explained and additional business concerns discussed sufficiently but is not consistently accurate or comprehensive and is missing relevant information.

(2.16 - 2.429)

2.025 points

All of the business consequences to the decision (example: keeping production going, costs of down time, costs of moving machines etc.) were explained and additional business concerns discussed but needs more clarification on some aspects. 

(1.89 - 2.159)

1.755 points

All of the business consequences to the decision (example: keeping production going, costs of down time, costs of moving machines etc.) were explained and additional business concerns discussed management  is presented in a superficial manner or is missing key points.

(1.62 - 1.889)

0 points

Business consequences to the decision is not discussed.

(0 - 1.619)

Content: Implementation Plan

2.7 points

Discussed complete plan (from beginning to end) as to how the move might work given and consequences of implementation is discussed clearly, accurately, and  comprehensively presented delivering all relevant information.

(2.43 -2.7)

2.295 points

Discussed complete plan (from beginning to end) as to how the move might work given and consequences of implementation is discussed sufficiently but could be more accurate and comprehensive with more relevant information.

(2.16 - 2.429)

2.025 points

Discussed several ideas as to how the move might work given consequences of implementation/ could clarify some aspects.

(1.89 - 2.159)

1.755 points

Mentioned some ideas as to how the move might work given consequences of implementation.

(1.62 - 1.889)

0 points

Implementation Plan not discussed.

(0 – 1.619)

Content: Ulitization of a change model within the Implementation Plan

2.7 points

All of the steps needed to create change that the company must do to make move possible were identified and discussed  clearly, accurately, and  comprehensively presented delivering all relevant information.  Communication specifically  addressed.

(2.43 - 2.7)

2.295 points

All of the steps needed to create change that the company must do to make move possible identified and discussed sufficiently but could be more accurate or comprehensive with more relevant or specific information.

(2.16 - 2.429)

2.025 points

Most of the steps needed to create change that the company must do to make move possible identified and discussed.  Some points may need clarification.

(1.89 - 2.159)

1.755 points

Mentioned some of the steps needed to create change that the company must do to make move possible/Key points missing.

(1.62 - 1.889)

0 points

Failed to identify the steps needed to create change that the company must do to make move possible.

(0 - 1.619)

Critical Thinking/Reasoning

6 points

Concepts and ideas are fully developed. Thinking is consistent in accurately interpreting questions and material/provides solid assumptions, reasoning and evaluation with sound conclusions. Reader can easily follow the author's logic and reasoning.

(5.4 - 6)

5.1 points

Concepts and ideas are developed. Thinking is mostly consistent in accurately interpreting questions and material/ provides good assumptions, reasoning and evaluation with sound conclusions. Reader can easily follow the author's logic and reasoning. 

(4.8 - 5.39 )

4.5 points

Concepts and ideas are mostly developed but may need clarification on some aspects of thinking, reasoning or evaluation.   Conclusions are drawn.  Reader follows the author’s logic but occasionally there are areas that are unclear.

(4.2 - 4.79)

3.9 points

Concepts and ideas are not cohesive.   Misinterprets questions or material; ignores or superficially evaluates, justifies little and seldom explains reasoning; draws unwarranted conclusions.  At times, the reader must attempt to determine the author's train of thought. 

  (3.6 - 4.19)

0 points

Concepts and ideas are not fully developed or presented in a cohesive manner. Misinterprets questions or material. 

(0 – 3.59)

Application of Resources

6 points

Arguments or positions are well-supported with evidence from the readings/experience; ideas go beyond the course material and recognize implications and extensions of the material and concepts.

(5.4 - 6)

5.1 points

Arguments or positions are mostly supported by evidence from the readings and course content; ideas presented demonstrate understanding of the material and concepts.

(4.8 -5.39)

4.5 points

Arguments are more often based on opinion or unclear views than on position grounded in the readings of material or external sources of material.

(4.2 - 4.79)

3.9 points

Arguments are frequently illogical and unsubstantiated; Limited use of facts in case study and essential information presented in resources; May resort to ad hominem attacks on the author instead of making meaningful application of the material.

(3.6 - 4.19)   

0 points

Arguments lack meaningful explanation or support of ideas.  Does not provide facts presented in case study.

(0 – 3.59)

Attention to Instructions

3 points

demonstrated full understanding of requirements responded to each aspect of assignment

(2.7 - 3)

2.55 points

demonstrated understanding of requirements; missed one minor aspect of assignment

(2.4 - 2.69)

2.25 points

demonstrated some understanding of requirements; missed a key element or two minor aspects of assignment

(2.1 - 2.39)

1.95 points

failed to show a firm understanding of requirements; missed two key elements or several minor aspects of assignment

(1.8 -2. 09)

0 points

did not demonstrate understanding of assignment requirements

(0 – 1.79)

Writing Mechanics

3 points

Strictly adheres to standard usage rules of written English, including but not limited to capitalization, punctuation, and spelling.  No errors found.  No jargon used.

(2.7 - 3)

2.55 points

Adheres to standard usage of mechanics:  conventions of written English, including capitalization, punctuation, and spelling.  One to three errors found.

(2.4 -2.69)

2.25 points

Minimally adheres to standard usage rules of mechanics:  conventions of English, including capitalization, punctuation, and spelling.  Four to 10 errors found.

(2.1 - 2.39)

1.95 points

Does not adhere to standard usage rules of mechanics:  conventions of written English, including capitalization, punctuation, and spelling.  More than 10 errors found.

(1.8 - 2.09)

0 points

Does not adhere to standard usage rules of mechanics:  conventions of written English largely incomprehensible and errors are too plentiful to count.

(0 – 1.79)

APA Style (6th ed.)

1.5 points

No APA style errors; Proper citation of source material is used throughout paper.  Reference titles follow APA with only the first word, the first word after a colon and proper nouns capitalized.

(1.35 - 1.5)

1.275 points

Attempts in-text citations and reference list but one or two APA style errors noted.

(1.2 - 1.349)

1.125 points

Attempts in-text citations and reference lists; APA style errors are noted; inconsistencies in citation usage are noted throughout document.

(1.05 - 1.19)

0.975 points

Attempts either in-text citations or reference list but omits the other.

(0.9 - 1.049)

0 points

No attempt at APA style.

(0 – 0.89)

Overall Score

Outstanding 27 or more

Superior 24 or more

Good 21 or more

Substandard 18 or more

Failure 0 or more

Assignment 3: SunPower

Decision History:

SUNPOWER, INC. is a medium size company that makes solar panels.  Located in Oakland, California,, the company has been doing well financially but its growth rate has declined by 3% in the last two years.  Projections indicate that the next two years will bring the decline to 5.4%.  

The Board of Directors carefully reviewed all the business factors to determine what was responsible for creating the decline.   It was determined that over 72% of the problem arose from expenditures in the areas of governmental compliance costs due to a new California environmental regulation in the manufacturing process, state tax increases, leasing and property costs of company buildings, utility expenses, insurance and employee benefit costs.  

Concerned that the cut in profit and potential growth will continue, the Board entered into discussions with the State of California to see if reduced tax rates could be effected because of their green status.  The company also opened a dialogue with the leasing company and utility companies to see what possible reduction in costs could be obtained.  Initial responses seemed to yield little movement.

Talks with the Governor of California showed that the state was willing to reduce the company’s tax load by 10%.  Leasing, utility, and insurance creditors said that they could not decrease the costs and that in some cases the expenses were likely to increase by 6%.  Further research by the Board suggested that if the company moved to another state that was solar-friendly, SunPower would be able to receive major benefits.  SunPower went into discussions with the State of New Mexico. New Mexico is willing to give SunPower a 20% tax reduction and employees a cut by 5% to 3% (graduated by highest/5% to lowest/3% salary base) on their personal income tax for three years as a relocation credit.  The cost of doing business in New Mexico is 30% less than in Oakland.  After consultation with the CEO the Board decided to move the business.  In making the decision the Board set three major objectives as their priority: 1) they wanted as many of the present employees as possible to come with the company; 2) the costs of moving would be minimized so incentives to move could not be given; 3) the move would happen within the current tax year (10) months and; 4) customer orders would be fulfilled with absolute continuity.   After the review of various alternatives and weighting objectives the following decision was made by the Board for the Company.

Decision: 

SUNPOWER, INC. will move to Sunland Park, New Mexico by December 31, 2016.

Sources that can be used:

Why Making the Decisions The Right Way Is More Important Than Making The Right Decisions http://iveybusinessjournal.com/publication/why-making-the-decisions-the-right-way-is-more-important-than-making-the-right-decisions/

Seven Business Decisions That Looked Bad but Turned Good http://www.cnbc.com/id/100634625

More important than results https://www.london.edu/faculty-and-research/lbsr/more-important-than-results?display=expanded#.WQW_slKB1AZ

Why People Resist Change http://www.torbenrick.eu/blog/change-management/12-reasons-why-people-resist-change/

How to Reduce Resistance to Change https://www.thebalance.com/how-to-reduce-employee-resistance-to-change-1918992

Avoid Knee-Jerk Reactions http://www.rickmaurer.com/wp/wp-content/uploads/2011/01/Knee-Jerk.pdf

John Kotter-Resistance to Change https://www.youtube.com/watch?v=Wdroj6F3VlQ