4 questions - Each answer atleast 100 words - 2 references in total

Job Posting

Step 0ne:

Human Services Worker I - Mayor's Office of Children and Family Services

Salary 

$45,931.00 - $52,873.00 Annually

Location 

7 E. Redwood Street, MD

Job Type

CS Fulltime

Department

Mayor's Office of Children and Family Success

Job Number

31550

Closing

5/14/2022 11:59 PM Eastern

Class Description

A Human Services Worker I perform case management, community liaison, complaint and problem resolution, information and referral work related to City, State and private institution services in a city neighborhood. The work of this class involves no supervisory duties or responsibilities.

 

Incumbents receive general supervision from a technical superior. Employees in this class work a conventional workweek, although, on occasion, evening and weekend hours and shift work may be required. Work may be performed in an office under normal working conditions and in undesirable neighborhoods under poor working conditions involving unsanitary conditions, irate citizens and the extremes of weather. The work requires minimum physical exertion.

Selection Process

All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination.  The training and experience of each candidate will be evaluated for appropriateness and quantity.   It is essential, therefore, that you give complete and accurate information on your application.  Vagueness or omission may prevent you from being considered for the position.   Qualified candidates will not be listed in rank order.

Minimum Qualifications

On or before the date of filing the application, each candidate must: EDUCATION: Have a bachelor's degree from an accredited college or university.                                                   EXPERIENCE: Have one-year of experience in performing community service work and working with community organizations. NOTES (EQUIVALENCIES): Have graduated from an accredited high school or possession of a GED certificate and have five years of experience in performing community service work, including three years working with community organizations; or an equivalent combination of education and experience.

Supplemental Information

EXAMINATION PROCESS: Applicants must provide sufficient information on their application to show that they meet the qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months.   The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application. NOTE: Those eligible candidates who are under final consideration for appointment will be required to authorize the release of criminal conviction information and submit to drug and alcohol testing.

Agency

City of Baltimore

Address

7 E. Redwood Street 16th Floor  Baltimore, Maryland, 21202

Phone

410 396-3860   711 (TTY)

The organization that is offering the position for which I am applying is called the “Mayor’s Office of Children & Family Success. The goal of this organization is to bring together the tools of city government (convening power, policymaking authority and resources), the city’s collective love for children and the vast assets of the community to radically improve the lives of Baltimore’s children and their families.

Qualifications: Have a bachelor's degree from an accredited college or university.

Have one-year of experience in performing community service work and working with community organizations.

I have the one year working experience and I am currently working towards my bachelor’s degree.

Step Two: Strengths List:

Excellent Communicator: An excellent communicator is someone who is able to convey and exchange information, ideas, or news in a very eloquent or skillful way. I consider the ability of being able to excellently communicate with others to be a strength because, it is a necessary skill that is needed to succeed in various walks of life and definitely in my discourse community of Human Service Administration. At my current job where I work as a Case Manager Representative, my job tasks involve the utilization of various forms of communication to convey and exchange information with the people of the community that the organization that I work for is engaged in assisting. So, being an excellent communicator, I effectively assist every client that is directed to my office.

Accountability: Being accountable is a strength that reveals that someone is responsible and a responsible person is bound to deliver positive results whenever he or she is given a task to complete. I was raised by my parents to take responsibility for my actions so over the years, it became a part of me, so no matter where I go, I know that I am accountable for my responsibilities. At school, I am accountable for my work and I always deliver. At work where I help people who need help from the county that I work for, I am accountable to people who check my work production everyday so the strength of being accountable helps out a lot as my work is always approved for its quality because I take my work seriously as I know that I alone I’m responsible for my work production. 

Excellent organizer: To be able to organize is another strength that is very important because people need to be able to organize on various levels in life in order to succeed. I am an organizer because over the years, I learned that being able to organize means you can plan ahead and stay ahead of everyone else, so that when its delivery time you are usually prepared to deliver and, in the event, a minor setback occurs, you are prepared to make adjustments. At my job for example where I serve as a human service administrator, I am responsible for organizing meetings, organizing client data, client charts etc. and because I am an excellent organizer, my work is always delivered well done and well organized. 

Active listener: To be an active listener is considered a strength because so many people are so easily bored and can be distracted just like that, so they are easily lost in conversations which means they won’t be able to listen and execute instructions that are comprehensive or longer than the short duration of their attention spans. As for me, I was given tasks as a young individual growing up, that required my full attention for extended period of time so I trained myself over the years to actively listen with focus for as long as I am required to. At my job where I serve people, I communicate with them on various mediums and whenever its listening time, I have to actively listen carefully to the clients to be able to understand their needs so that I can better assist them and I always produce good results because I listen well and effectively capture their needs and direct them in the direction of help. 

Adaptability: Adaptability is a strength because we live in a world that is versatile. Things are constantly changing, so one needs to be able to change with things and times to adapt to the changes or else one will easily become ineffective. I had to learn to adapt because throughout my life I observed that things were constantly changing and in order to keep up, I had to keep adapting to the changes. In my job for example where I serve the community, I talk to clients every day and if I didn’t possess the strength to adapt to the various situations that I deal with, I wouldn’t be able to successfully help some of my clients as their issues are complex and so are their attitudes, however, when I adapt, I am able get the job done successfully. 

Step Three: As a member of the Human Services Administration Discourse Community, my long-term professional goals include;

Advancing my education by learning new relevant skills, improving the rate at which I complete projects by 50%, and obtaining success in my career field by obtaining promotions. My short-term professional goals include; Participating in a continuing education program to learn new skills needed to succeed in my work, improving my time management skills so that I can improve my productivity at work, improving my organizational skills at work, improving my work efficiency to deliver projects on a timely manner leading to customer satisfaction, improving my communicational skills, participate in and review work feedback results to work on improving deficiencies, attending seminars or discourse community events to network with industry professionals and locating new opportunities to improve myself professionally. The position that I am applying for is titled “Human Services Worker I, and it requires me to have a bachelor's degree from an accredited college or university with one-year of experience in performing community service work and working with community organizations. Both my long term and short-term goals are on track to help me succeed in this job because they account for continuing education, effective time management, effective communication, work efficiency, effective services delivery, etc.

Long Term Goals

Advancing my education by learning new relevant skills,

Improving the rate at which I complete projects by 50% and

Obtaining success in my career field by obtaining promotions

Short Term Goals:

Participating in a continuing education program to learn new skills needed to succeed in my work,

Improving my communicational skills,

Improving my time management skills so that I can improve my productivity at work,

Improving my organizational skills at work,

Improving my work efficiency to deliver projects on a timely manner leading to customer satisfaction,

Participate in and review work feedback results to work on improving deficiencies,

Attending seminars or discourse community events to network with industry professionals and

Locating new opportunities to improve myself professionally. To achieve both my long- and short-term goals, I will need to have all my educational requirements updated, I will need to continue working on my skills by taking classes, and I will continue to read and research to improve my productivity at work.