Operational Excellence

Textbook: Information Technology and Organizational Learning

Please answer the Following

1. Chapter 1 – Review the Key Lessons (In Page 14) from Chapter 1 – Explain the five key lessons and note the importance of each key lesson from chapter 1. Also, note why is it important to understand these basic concepts.

2. Chapter 2 – Explain why the IT organizational structure is an important concept to understand. Also, note the role of IT in the overall business strategy.

Submission Requirements

Font: Times New Roman, size 12, double-space

Length: At least two Pages

Citation Style: APA

References: Please use citations and references where appropriate

No Plagiarism

The above submission should adhere to APA formatting standards. Remember the page length does not include the APA cover page or any references. Please understand that Plagiarism will not be tolerated and will result in a zero grade.