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Assignment1SystemModelling.docx

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( 20 System Modelling Assignment 1 Hadi Ali Mirza (30356884) Arshdeep Singh Brar (30357777) Mohd Hassan Pasha (30360175) )

Contents Introduction 3 Subsystem 1 4 Subsystem 2 6 Subsystem 3 8 Combined Domain Class Diagram: 10 Subsystem Table: 10 Conclusion 10

Introduction

As described in case study the assignment is about documenting the functional requirements of Australia Post in UML. The Australian Postal Corporation, operating as Australia Post (or AusPost), is the government business enterprise that provides postal services in Australia. It was founded on 1 July 1975. The head office of Australia Post is located in Bourke Street, Melbourne, which also serves as a post office.

Responding to competitive pressures, Australia Post continued to broaden its product and service range in 2019, having invested in extensive technology-based infrastructure programmes. It operates in three core areas: letters and associated services; retail merchandise and agency services; and parcels and logistics.

Australia post’s primary stakeholder groups include our workforce, our customers, government and the broader community. Other important stakeholders include regulatory bodies, suppliers, industry organisations and peak bodies, environmental groups and the media.

This report is fundamentally structured with the three subsystems which incorporates the stakeholders their jobs, use cases and its depiction, use case diagram, class diagram and a Domain Model Class Diagram. Me and my two friends are employed as a System Analyst to record functional requirements of Australia Post in UML. There are three individuals in our group and there are three subsystems and each of the part in gathering will discuss in the diverse subsystem and in the last there will be one Domain Model Class Diagram which is made by the mix of the thoughts and systems of us all from the three subsystems.

The following themes will be talked about by the following group members in the following few pages:

1. Hadi Ali Mirza: Mail, parcel lockers and PO box services

2. Arshdeep Singh Brar: Document services and digital identification

3. Mohd Hassan Pasha: Recruitment and Graduate Program

Subsystem 1

Hadi Ali Mirza: Mail, parcel lockers and PO box services

Stakeholders: -

The given four stakeholders for the given subsystems are –

1) Customer: External operational

Role: Consumers.

2) Sorting staff at letter centre: Internal operational

Role: Sort mails, including holding and redirection.

3) Branch manager: Internal Executive

Role: Staff Recruitment quality control.

4) Customer Service: Internal operational

Role: Dealing Directly with Customers.

Stakeholders	Role	Type of stakeholders
Customer	Consumers	External operational
Sorting staff at letter centre	Sort mails, including holding and redirection.	Internal operational.
Branch manager	Staff recruitment quality control	Internal executive.
Customer service	Dealing directly with customers	Internal operational

USE CASE DIAGRAM DESCRIPTIONS

No	Actor	Use Case	Brief Use Case Description
1	Customer	Open a new PO Box	Enter street address, location of the post office centre, and many options related to opening PO box. The system then sends a notification the customer informing customers of the information requested and a PO number and how to access the box.
2	Customer	Requesting mail Redirection service	Enter the old address and the new address.
3	Customer	Change PO box Size/type	Enter the location of the post office and the PO box number and select a new PO box size. System will assign a new PO box number, how to access it and difference in payment.
4	Customer	Cancel PO box	Enter the location of the post office and the PO box number. System will deduct some payment and refund the rest (if there is any fund left after the deduction).
5	Customer	Book a parcel locker	Enter the location and size of lockers. System notifies customers how to access the locker. When a parcel has arrived, customers have 48 hours to collect the parcel.
6	System	Close PO Box	System closes PO Box because customer has not paid 10 days after the due date.
7	Manager	Approving to process	The manager assists to all the Australian post websites and can access all the customers’ details and staff details.
8	Supplier	Hold mail	In this process the personal mail are easy to start, private and home official mail for the office use, business mails which required the proof of identification, it can be updated and existing mail hold services with reference number with the extended service. And the mails can be hold up to 12 months and it can be returned whenever you ant after the 12 months.
9	Customer	Parcel locker free	Its easy to access your parcel locker whenever you want to take the parcel from the locker, but in this it has few conditions and requirements for receiving
10	Driver	Delivering the parcel at the required address	In this use case you will find the driver is delivering the required parcel to the particular customers. When the parcel is being delivered to the particular address or the provided post office nearby provided area.

Cancel PO Box (draw.io) https://app.diagrams.net/#G1_VQeZBVffHlJMsh7u5CbYor3XYa9p8nq

Use case Diagram:

Please refer to Subsystem 1 Use case Diagram.drawio

Domain Class Diagram:

Please refer to Subsystem 1 Domain Class Diagram.drawio

Subsystem 2

Arshdeep Singh Brar: Document services and digital identification

Stakeholders:

Stakeholder	Role	Type of Stakeholder
Customer	Consumers	External, Operational
Staff member	Submission of documents after checking the details of customer	Internal, Executive
Government	Approving and Distributing passport	External, Operational
NSW Roads and Maritime Services	Approving and Distributing License	External, Operational
Federal Police	Approving and Distributing Police check	External, Operational
Organizations which use Digital ID	Consumers	External, Operational

Brief use case description:

No.	Actor	Use case	Description
1	Customer	Search the correct form from appropriate authorities	Customer finds the appropriate form from authorities to fill their personal details
2	Customer	Book interview time for passport	He or She books an interview for passport
3	Staff	Lodge passport application	Enter the unique application number to be submitted and system checks that the application is valid. Staff can lodge the application if the form has been filled correctly and all documents have been supplied. System generates a receipt that the application has been submitted.
4	Customer	Apply for Police check	Customer applies for police check
5	Customer	Book an appointment for interview	Customer books an appointment for interview of police clearance
6	Staff	Lodge police clearance application	Enter personal details (all names, contact number, email, address(es) in the last ten years, driving license no), purpose of check, and 100 point identification (or digital Id). System sends payment information and confirmation that application has been received
7	Customer	Apply for children check	Customer applies for children check
8	Staff	Lodge working with children check application	Enter the unique application number to be submitted and system checks that the application is valid. Staff can lodge the application if the form has been filled correctly and all documents have been supplied. System generates a receipt that the application has been submitted.
9	Customer	Apply for Digital ID	Select two of the following documents: Australian Passport, New Zealand Passport, International Passport with valid Australian Visa, Australian Driver License, Medicare Card, Proof of Age card, Tertiary Student card, Keypass ID card. System captures the identification number, full name and date of birth. For Australian Drivers, the system captures issuing state, and for Medicare card, the reference no Customer Apply for Digital ID on the card.
10	Staff	Lodge Digital verification ID	Staff members lodge the file for Digital verification of the customer.

Use case Diagram:

Please refer to Subsystem 2 Use case Diagram.drawio

Domain Class Diagram:

Please refer to Subsystem 2 Domain Class Diagram.drawio

Subsystem 3

Mohd Hassan Pasha: Recruitment and Graduate Program

Recruitment Process Introduction:

The Australian post recruitment process method comprises evaluating a position's criteria, drawing candidates to the role, reviewing and interviewing applications, employing and introducing the new person into the organisation. A method of identifying and recruiting qualified career applicants.

Stakeholders:

Students: External Operational

Role: Potential Employees

General Public: External Operational

Role: Potential Employees

HR recruitment staff: Internal Operational

Role: Recruiting suitable staff for Australian post

Post office owners: internal operational (or executive-often owners are also manager)

Role: Ensuring smooth operation of branches – including recruitment may need to liase with Australian post HR to recruit staff

S.No	Use case	Description
1	Searching for Job	Applicant search job of his/her field in the Australian post.
2	Job Criteria check	Applicant check about the job requirements.
3	Application sent for job	Applicant sends the application for the searched job. And applications received by the recruiter
4	Checking for eligibility	Recruiter check for the applicant’s eligibility for the pertaining job.
5	Make a call for detail information	Recruiter call to the applicant and ask few questions for instance team culture
6	interview	Successful candidate’s interview takes by the team manager.
7	Feedback	Candidates’ feedback gives to the recruiter by team manager.
8	Induction	Detail information about the company like history, future goal etc gives to the applicant by the corporate manager.

There are four steps in the recruitment and graduate program of Australian post.

Use case model Description

Use case Diagram:

Please refer to Subsystem 3 Use case Diagram.drawio

Domain Class Diagram:

Please refer to Subsystem 3 Domain Class Diagram.drawio

Combined Domain Class Diagram:

Please refer to Consiladated Domain Diagram.drawio

Subsystem Table:

Name of the team member	Chosen Subsystem	Components of class diagram
Hadi Ali Mirza (30356884)	Mail, parcel lockers and PO box services	· Customer · Parcel locker · PO box · Private customer · Business Proof
Arshdeep Singh Brar (30357777)	Document services and digital identification	· Customer · Staff · Application · ID · Appointment
Mohd Hassan Pasha (30360175)	Recruitment and Graduate Program	· Student · Staff · Applicant · Corporate manager

Conclusion

Working in a group helps us to share our knowledge. It makes our work easier and more convenient within less time. Working in a group makes sometime fun as well.