ICT Infrastructure Proposal Report

5/28/2021 Assignment 02: ICT Infrastructure Proposal Report

https://canvas.lms.unimelb.edu.au/courses/102814/assignments/214840 1/3

Assignment 02: ICT Infrastructure Proposal Report

Due May 24 by 23:59 Points 30 Submitting a file upload Available Apr 20 at 0:00 - Jun 1 at 23:59 about 1 month

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Assignment 02: ICT Infrastructure Proposal Report

Background:

You should read the Queanbeyan Palerang Regional Council’s (QPRC) ICT Strategic Plan 2020-2024, available on the Assignment A02 page on LMS.

Objectives:

You need to produce a report that evaluates the content of the QPRC ICT Strategic Plan 2020-2024 and makes recommendations on the future ICT service management by QPRC.

This plan was prepared prior to the advent of the COVID-19 pandemic. You are being asked to evaluate this plan at the present time (Semester 1, 2021), and so you should also consider the issues being faced by the Council in coping with the current conditions due to the COVID-19 pandemic. This includes the need for much of the workforce to work from home, and the need to rely on digital channels, such as video conferencing, to support interactions with customers, rate payers, supplies and other government agencies.

Specifically, you need to complete the following tasks:

1. Choose an ICT governance framework that you consider appropriate for the evaluation of the QPRC ICT Strategic Plan 2020-2024 and provide a justification for why you have chosen that particular ICT governance framework.

2. Evaluate the QPRC ICT Strategic Plan 2020-2024 against relevant criteria and guidelines that are derived from the chosen governance framework. You should not simply be critical but consider which components of the ICT governance framework are relevant to the objectives and context of the four key strategies in the plan. Consider the extent to which the QPRC ICT Strategic Plan 2020-2024 indicates an awareness of the provision of ICT service, ICT service management, ICT service orientation and ICT infrastructure management.

3. Provide a proposal that: indicates how the Council could enhance its ICT service management and ICT service provision, in line with meeting the current and future needs of the Council; is aligned with the Council’s key strategies, stated on page 5 of the QPRC ICT Strategic Plan 2020-2024; addresses the key gaps that you have identified in the current QPRC ICT Strategic Plan 2020-2024; and is aligned with guidelines from your chosen ICT governance framework

Please Note: This is an Infrastructure Proposal Report, and so step 3 above should be the most significant component of your report.

Requirements:

You should produce an ICT Infrastructure Proposal Report in the report format in the supplied template for this assignment on LMS. You should choose a recognised ICT governance framework (ITILv3, ITIL4 or COBIT) that you consider relevant to the need to evaluate the QPRC ICT Strategic Plan 2020-2024 and justify your choice of that particular ICT governance framework. You should analyse the QPRC ICT Strategic Plan 2020-2024 against criteria that are derived from the principles, guidelines and processes in your chosen ICT governance framework.

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5/28/2021 Assignment 02: ICT Infrastructure Proposal Report

https://canvas.lms.unimelb.edu.au/courses/102814/assignments/214840 2/3

From this analysis you should identify a number of key gaps that you consider are missing from the QPRC ICT Strategic Plan 2020-2024. There should a statement of justification to support each key gap, derived from your analysis. You should produce a proposal that indicates how the QPRC ICT Strategic Plan 2020-2024 can enhance its ICT service provision and management. This would require proposal of new or enhanced digital services and the infrastructure requirements to deliver these services. This proposal must address the key gaps that you have identified in your analysis. You should keep to the scope of the QPRC ICT Strategic Plan 2020-2024. You may make any relevant assumptions about the QPRC ICT Strategic Plan 2020-2024 and must include those assumptions as explicit statements in your report. Your report must address the tasks stated in the Objectives section above

Relationship of Assessment Criteria to Intended Learning Outcomes

Through this report you need to demonstrate that you have the knowledge and skills to:

Explain current trends in ICT infrastructure and their impacts on ICT infrastructure management [ILO1]; Demonstrate an awareness of current ICT governance frameworks and their relevance to the development of ICT infrastructure management plans and proposals [ILO2]; and Demonstrate an understanding of the role and importance of ICT service provision and acquisition in the responsibilities of an ICT infrastructure manager [ILO5].

This assignment will be assessed according to the following weighted criteria:

Achievement of the Assignment Objectives [30%] Demonstration of Intended Learning Outcome 1 [20%] Demonstration of Intended Learning Outcome 2 [20%] Demonstration of Intended Learning Outcome 5 [20%] Achievement of the Generic Skills criteria will apply to the degree of understanding, and quality of content, structure and presentation of the assignment submission. [10%]

Report medium: Your report should be prepared as a PDF. In your document, please include hyperlinks to any web pages referenced in your report.

References: You must include a Reference list at the end of your report. Entries in the Reference list should be sorted alphabetically by author, then by year of publication for works by the same author(s). Every single idea you borrow from someone else should be cited in your Reference list, and where possible should include the page number from the source. Quotations, if used, should be in quotation marks (“…”) and should be EXACT.

You MUST use Harvard style referencing.

Expected time: Approximately 40 hours of work

Recommended length: 10 pages

Date Due: 11.59 pm, Monday, 24 May 2021

Submission: Your report should be prepared and submitted electronically as PDF document via LMS Turnitin on the subject’s LMS Assignment pages.

Late Penalty: 10% of maximum marks per day by which the submission of assignment exceeds the due submission date.

Marks: The assessment of Assignment A02 counts 30% towards the total mark for the subject. (Expected average mark: 75%)

Assignment 02 supportive documentation:

A02_Cover_Sheet SM1 2021

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5/28/2021 Assignment 02: ICT Infrastructure Proposal Report

https://canvas.lms.unimelb.edu.au/courses/102814/assignments/214840 3/3

A02 Template SM1 2021

Queanbeyan Palerang Regional Council’s (QPRC) ICT Strategic Plan 2020-2024

A02 FAQ SM1 2021

ICT Governance Framework References

Meaning of terms:

Plagiarism

Plagiarism is the presentation by a student of an assignment which has in fact been copied in whole or in part from another student's work, or from any other source (e.g. published books, periodicals, or the web) without due acknowledgement in the text.

This includes self-plagiarism, where work previously presented for assessment in another or the same subject is submitted again without appropriate acknowledgement.

Collusion

Collusion is the presentation by a student of an assignment that is claimed to be his or her own work but is in fact the result in whole or in part of unauthorized collaboration with another person or persons. All assignments submitted in this subject should be created individually.

For more information, refer to the Practical Advice on Academic Honesty and Plagiarism at:

https://academicintegrity.unimelb.edu.au (https://academicintegrity.unimelb.edu.au/)

Plagiarism declaration By submitting work for assessment I hereby declare that I understand the University’s policy on academic integrity (https://academicintegrity.unimelb.edu.au/) and that the work submitted is original and solely my work, and that I have not been assisted by any other person (collusion) apart from where the submitted work is for a designated collaborative task, in which case the individual contributions are indicated. I also declare that I have not used any sources without proper acknowledgment (plagiarism). Where the submitted work is a computer program or code, I further declare that any copied code is declared in comments identifying the source at the start of the program or in a header file, that comments inline identify the start and end of the copied code, and that any modifications to code sources elsewhere are commented upon as to the nature of the modification.

Xinmei Xiao 18/4/21 5:35 pm

Taoxia ZHANG 24/5/21 8:30 pm

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24/5/21

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