1 Assignment
I. review questions (From the Chapter 18)
1. List and explain the four coordination elements. 2. Define the three types of interaction roles. 3. Describe the difference between a group, a team, and a speaking group. 4. List and explain a characteristic of the three small-group leadership styles. 5. Define a skilled follower. 6. What are the two most common categories of conflict? 7. Describe the difference between process and product assessment. 8. What are the four common types of group presentations? 9. Define relevant messages.
1. Attention
2. Need
3. Satisfaction
4. Visualization
5. Action
· That’s the link of the video: http://www.youtube.com/watch?v=cVxXUFIVUEI