Assignment

San Francisco State University, College of Business, Department of Hospitality and Tourism Management

HTM 561 – Hotel Operations Management

Assignment – San Francisco Hotel’s Hit Hard by Homeless Crisis

Instructions: You are required to answer the following questions. You should save your answers in a Word document for submission. Please do not repeat the questions on your answer sheet. Instead, please list the answers numerically/sequentially by simply utilizing 1, 2, 3, and 4. Each assignment must have a cover page listing your name, the name of the assignment, and the date. The cover page does not count towards the word count. For each assignment, you are expected to answer the assigned questions in your own words. Each assignment paper should be at least 250 words. Papers less than the required 250 words will get zero. This does not mean each question requires a 250-word response; rather, the total number of words for answering the questions must total more than 250 words. An exemplary answer demonstrates comprehension through a complete understanding by translating, interpreting and extrapolation as well as full analysis of the basic information into elements by identifying causes and relationships. Assignment - Read the assigned article then answer the questions/prompts below. The author discusses that San Francisco’s hotels are facing a serious problem with concerns about needles and feces littering the streets, homeless citizens sleeping on sidewalks or in Bay Area Rapid Transit stations and aggression toward visitors by people with untreated mental illness. Visitors are noticing and rethinking booking events and vacations at hotels around the city. Reading

1. Littman, J. (2018). Hotels And Retailers Hit Hard By California Housing Crisis' Ripple Effect. Bisnow Bay Area. Retrieved from https://www.bisnow.com/san- francisco/news/hotel/san-franciscos-homeless-crisis-is-turning-tourists-away- 87174

Questions/prompts

1. The article, mentions that in addition to homelessness, there are additional issues of aggressive behavior and/or drug addiction that have impacted the perception of potential and actual visitors of the Bay area. This includes not booking trips to the bay area.

o What role do both local hotel GMs have in addressing these issues? o What role do both local City Leaders have in addressing these issues?

2. What are 3-4 common sense solutions that may help resolve this complex and difficult crisis that is impacting the hotel and tourism climate in SF and other cities

across the country?

Sample Reflection Paper Format/Outline

• The following outline should be used for your reflection paper. You are not required

to use the titles (e.g., Brief Introduction, Body, etc.) but should use this general format when writing your paper.

• Cover Page o Title of paper to include the following: o Reflection Paper Title o Student Name and ID o Course Title and Section o Professor Name and Title o Due Date of Submission

• Main Paper o Brief Introduction

§ Introduce the topic to the reader and summarize your reflection of this topic/article.

o Body § Address the following prompts as prescribed in the assignment.

Include 3-4 examples for each prompt o Conclusion

§ Conclude the reflection paper by summarizing your comments and main points to the reader.

o References § Include any references that were used in your reflection paper

including the main authors. Use APA style. Plagiarism - Unless noted otherwise, assignments will be submitted through Turnitin.com. It is strongly encouraged that you provide citations for any source/reference that is used in your writing. Turnitin.com provides both a “match” analysis and grammar analysis. Your “match” rating must be under 20% and ideally under 15%. Points will be deducted for high match ratings, including failure of the assignment.

Reflection Paper Assignment Title Goes Here

John Q Student

HTM424 – Tourism Management

ID: 123456789

San Francisco State University

Faculty: Dr. Andrew Walls

January 1, 2000

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