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IT504 Unit 1 Assignment 2 Rubric Course: IT504 Managing Information Technology in a Business Environment

Criteria 1 Level III Max Points 27 points

Level II Max Points 22.95 points

Level I Max Points 18.9 points

Not Present 0 points

Criterion Score

Criteria 1: Business

Goal Plan

/ 27Meets all criteria: ● A goal is clearly stated, with purpose,

value, and final

success measurement

provided.

● Objective 1 is clearly stated.

○ Three or more strategies (measurable

actions) are provided.

● Objective 2 is clearly stated.

○ Three or more strategies (measurable

actions) are provided.

● This part of the assignment is

200–250 words in

length.

Meets three criteria:

● A goal is clearly stated, with purpose,

value, and final

success measurement

provided.

● Objective 1 is clearly stated.

○ Three or more strategies (measurable

actions) are provided.

● Objective 2 is clearly stated.

○ Three or more strategies (measurable

actions) are provided.

● This part of the assignment is

200–250 words in

length.

Meets two criteria:

● A goal is clearly stated, with purpose,

value, and final

success measurement

provided.

● Objective 1 is clearly stated.

○ Three or more strategies (measurable

actions) are provided.

● Objective 2 is clearly stated.

○ Three or more strategies (measurable

actions) are provided.

● This part of the assignment is

200–250 words in

length.

Does not meet any

criteria.

Criteria 2 Level III Max Points 45 points

Level II Max Points 38.25 points

Level I Max Points 31.5 points

Not Present 0 points

Criterion ScoreParagraph

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Criteria 2 Level III Max Points 45 points

Level II Max Points 38.25 points

Level I Max Points 31.5 points

Not Present 0 points

Criterion Score

Criteria 2:

Technology

Adoption Models

/ 45Meets all criteria: ● A model is identified and

described, including

how technology is

involved. Associated

history may be

included. (200–250

words)

● A second model is identified and

described, including

how technology is

involved. Associated

history may be

included. (200–250

words)

One of the following

is missing or has

inadequate detail:

● Phone protocol (greetings, company

info, closing, etc.)

provided.

● Information gathered from the

customer provided.

One of the following

is missing or both

have inadequate

detail:

● Phone protocol (greetings, company

info, closing, etc.)

provided.

● Information gathered from the

customer provided.

Does not meet any

criteria.

Criteria 3 Level III Max Points 9 points

Level II Max Points 7.65 points

Level I Max Points 6.3 points

Not Present 0 points

Criterion Score

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Criteria 3 Level III Max Points 9 points

Level II Max Points 7.65 points

Level I Max Points 6.3 points

Not Present 0 points

Criterion Score

Criteria 3: Source

Material (for the

Technology

Adoption section)

/ 9Meets all criteria: ● The Hague source identified in the

instructions and

reading is clearly used.

● Each model's content is also

supported by one

other suitable source.

One of the following

is missing or has

inadequate detail:

● Processes for troubleshooting

software issues

provided.

● Priority levels and when to escalate

provided.

● Follow‐up instructions for the

tech support

employee provided.

More than one of the

following are missing

or have inadequate

detail:

● Processes for troubleshooting

software issues

provided.

● Priority levels and when to escalate

provided.

● Follow‐up instructions for the

tech support

employee provided.

Does not meet any

criteria.

Criteria 4 Level III Max Points 9 points

Level II Max Points 7.65 points

Level I Max Points 6.3 points

Not Present 0 points

Criterion Score

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Total / 90

Overall Score

Criteria 4 Level III Max Points 9 points

Level II Max Points 7.65 points

Level I Max Points 6.3 points

Not Present 0 points

Criterion Score

Criteria 4: APA and

Writing

Convention

/ 9Meets all criteria: ● Applies current APA style to in‐text

citations and

references, and

document formatting

if appropriate, with

minor to no errors.

● Writing is focused, concise, and organized

and articulates at a

college level, with

minor to no errors.

● Uses resources from reliable and/or

scholarly sources.

Meets two criteria:

● Applies current APA style to in‐text

citations and

references, and

document formatting

if appropriate, with

minor to no errors.

● Writing is focused, concise, and organized

and articulates at a

college level, with

minor to no errors.

● Uses resources from reliable and/or

scholarly sources.

Meets one criterion:

● Applies current APA style to in‐text

citations and

references, and

document formatting

if appropriate, with

minor to no errors.

● Writing is focused, concise, and organized

and articulates at a

college level, with

minor to no errors.

● Uses resources from reliable and/or

scholarly sources.

Does not meet any

criteria.

Level III 76.51 points minimum

Level II 63.01 points minimum

Level I 1 point minimum

Not Present 0 points minimum

Unit 1 Assignment 2 Dropbox - IT504 Managing Information Technology in a Business Envir... https://purdueglobal.brightspace.com/d2l/lms/dropbox/user/folder_submit_files.d2l?db=1022...

4 of 4 9/22/2021, 9:03 PM