Chapter 7-8 KWO's

3. Organizational chart-

4. Specialization-

5. Departmentalization-

6. Functional departmentalization-

7. Product departmentalization-

8. Geographic departmentalization-

9. Customer departmentalization-

10. Delegation of authority-

11. Responsibility-

12. Accountability-

13. Centralized organization-

14. Decentralized organization-

15. Span of management-

16. Organizational layers-

17. Line structure-

18. Line-and-staff structure-

19. Restructure-

20. Multidivisional structure-

21. Matrix structure-

22. Group-

23. Team-

24. Committee-

25. Task force-

26. Project teams-

27. Product-development teams-

28. Quality-assurance teams (or quality circles)-

29. Self-directed work team-

30. Grape vine-

Chapter 8 KWO’s:

1. Operations management-

2. Manufacturing-

3. Production-

4. Operations-

5. Inputs-

6. Outputs-

7. Standardization-

8. Modular design-

9. Customization-

10. Capacity-

11. Fixed-position layout-

12. Project organization-

13. Process layout-

14. Intermittent organizations-

15. Product layout-

16. Continuous manufacturing organizations-

17. Computer-assisted design-

18. Computer-assisted manufacturing-

19. Flexible manufacturing-

20. Computer-integrated manufacturing-

21. Supply chain management-

22. Purchasing-

23. Inventory-

24. Inventory control-

25. Economic order quantity model-

26. Just-in-time inventory management-

27. Material-requirement’s planning-

28. Routing-

29. Scheduling-

30. Quality control-

31. Total quality management-

32. Statistical process control-

33. ISO 9000-

34. ISO 14000-

35. ISO 19600-