manage operational plan

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Assessment Task 4 Guideline

Submit

• Email memo to all staff

• Email with performance report and screen shot attached

• Email to CEO

• Email to Human Resources Manager

• Mentoring Plan.

Carefully read the following.

Assume that both new campuses are now in operation, and Performance

Information is now available for review.

You have been asked to provide a report on the new campuses’ performance

to date.

The operational performance report should include a review of the costs

associated with electricity, office supplies, and water, as a means of

assessing the company’s use of resources.

1. Write an operational performance report.

Analyse the Performance Information relating to the new campuses, including:

Based on your analysis of the Performance Information, develop a short

(approximately 1 page) report to the CEO that includes the following:

• A financial performance analysis that:

o Calculates the net profit or loss for each campus

o Compares the performance of each campus

o Outlines financial performance based on the profit and loss figures

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• Calculations of variances between actuals and budgeted expenses, noting that

variances of up to and including 10% are acceptable, and do not need to be

reported on.

• Suggestion of variances/recommendations to the Operational Plan.

Use the Operational Performance Report Template to guide your work.

2.Send an email to the CEO (your assessor).

The text of the email should be in grammatically correct English, written in an

appropriate (polite, business-like) style.

It should request approval for the recommendations of change to the Operational

Plan.

3.Send an email to the CEO (your assessor).

The text of the email should be in grammatically correct English, written in an

appropriate (polite, business-like) style.

You will received an email from your CEO (your assessor) about your

recommendations. In response to their email, you will need to provide a strong

argument on why your recommendations should be approved.

4.Send an email memo to all staff (your assessor).

Based on your review of the expenditure on energy usage as documented in the

Operational Performance Report, develop and send a memo to all staff with regard

to effective and economical use of resources.

The purpose of the memo is to coach staff in using resources wisely, so you should

include at least 10 simple actions that all staff can follow to conserve energy.

You may use the following publication to identify suitable ideas.

https://www.energy.gov.au/household-guides/work

Carefully read the following.

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It is two months later. During this time a set of sustainability procedures has

been developed to assist with reducing wastage across King Edward VII

College.

A management meeting uncovers that there are a few staff who have not

taken on the coaching they received about safe, effective and efficient

resource use, let alone taken much note of the new procedures.

Furthermore, there have been a few incidents recently with some staff

showing practices that are unsafe, and some that are simply wasteful and

lazy. There is concern that the behaviour and practices of these staff members

will start to rub off on the others, and they will be back at square one.

The Human Resources Manager suggests that a mentoring plan should be

developed so that managers can implement mentoring arrangements where

staff are showing signs of underperformance in regards to safe and

sustainable work practices. The CEO suggests that they should have at least

one person at each campus who can be considered a ‘go-to-person’ on safe

and sustainable practices. This person could be the one to mentor employees

who are not adhering to the College’s sustainability procedures.

5.Plan and implement a mentoring plan.

You have been tasked with the job of developing a mentoring plan. This should be

a template that, at a minimum, allows for the documentation of goals/areas for

improvement and the action that will be taken to achieve them. There must also be

space to document meetings between the mentee and their mentor.

Student only needs to develop a template of a mentoring plan and does not need to

fill the space of it.

6.Send an email to the CEO (your assessor).

The text of the email should be in grammatically correct English, written in an

appropriate (polite, business-like) style.

It should request approval on your Mentoring Plan.

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7.Send an email to the Human Resources Manager (your assessor).

The text of the email should be in grammatically correct English, written in an

appropriate (polite, business-like) style.

Attach your Mentoring Plan.

Using your own words, inform the Human Resources Manager of its approval. You

would like the plan to be provided to all department managers. Managers must

identify suitable ‘sustainability champions’ and determine their interest. The process

going ahead with the ‘sustainability champions’ will be confirmed at the next

management meeting (one month from today’s date).

8.Take a screen shot of your folder and files.

The final part of this assessment requires you to demonstrate that you can file all of

your records in a logical structure.

Ensure that you have an overall folder for your work, as well as sub folders if

necessary.

All of the documents you have submitted for this assessment should be correctly

named and filed.

The screen shot should show all the folders and documents.

9. Send an email to the CEO (your assessor).

The text of the email should be in grammatically correct English, written in an

appropriate (polite, business-like) style.

It should introduce and summarise the contents of the attachment.

Attach your performance report and screen shot to the email.