For Expert_Researcher ONLY Assessment 5-3
Mr1970B
Assessment4Feedback.docxEvaluated Assessment File
Overall Comments:
Thank you for your work in creating a balanced scorecard presentation for Parkland Health and Hospital System.
Kind regards,
Competency:
Develop a strategic organizational plan that provides human and financial resources to support targeted organizational outcomes.
Criterion:
Present operational recommendations and strategic control mechanisms, including goals, objectives, resources, and action steps.
Basic
Presents operational recommendations and strategic control mechanisms, but the recommendations and/or strategies are unclear or incomplete.
Faculty Comments:
“You have provided general recommendations for the organization such as: create a vision board to distill essentials to develop a well-grounded mission and vision; move to a decentralized organizational structure; and training of employees collaborate with partners in Dallas and investing in areas driving quality of care. Goals and objectives should be evident from the analyses that have been completed. ”
Criterion:
Define critical success indicators that allow an organization to measure success in implementing the strategy.
Basic
Defines critical success indicators that allow an organization to measure success in implementing the strategy, but the definition is unclear or incomplete.
Faculty Comments:
“This would be the actual balanced scorecard. The four perspectives of this should be: Business Operations; Finance; Customer Satisfaction; and Organizational Learning and Development. Each category needs to include specific metrics and targets so that the organization could identify when the criteria had been met. For example, you have listed "Quality care" and described the measurement of "customer satisfaction and retention." How might this be measured? And what scores would be needed to show improvement? ”
Competency:
Communicate in a manner that is scholarly, professional, and consistent with expectations for professionals in health care administration.
Criterion:
Create a visually pleasing professional presentation tailored to a specific audience that uses charts and/or images that support the content.
Proficient
Creates a visually pleasing professional presentation tailored to a specific audience that uses charts and/or images that support the content.
Faculty Comments:
“You have included colorful slides and appropriate use of graphs. Please check the slide that you have titled "Internal Analysis;" this looks like a TOWS matrix.”
Criterion:
Communicate persuasively and clearly in a limited time frame.
Basic
Communicates with inconsistent clarity and persuasiveness; and pacing of presentation is inappropriate or distracts from message.
Faculty Comments:
You did include speaker notes for many of the slides. There were no notes for the focus of this presentation - the balanced scorecard table.”
Competency:
Recommend an organizational structure and design to optimize a strategic plan.
Criterion:
Propose a strategic plan to optimize outcomes and mitigate risks in an organization.
Basic
Proposes a strategic plan to optimize outcomes and mitigate risks in an organization, but the proposal is unclear or incomplete.
Faculty Comments:
“Strategic plans need to come from analyses that have been completed. You have a number of possible strategies that might be identified within the TOWS matrix. The gap analysis should apply to the organization as a whole and how the organization meets its own goals.
Evaluated Assessment File
Overall Comments:
Thank you for your work in creating a balanced scorecard presentation for Parkl
and Health and Hospital
System.
Kind regards,
Competency:
Develop a strategic organizational plan that provides human and financial resources to support ta
rgeted
organizational outcomes.
Criterion:
Present operational recommendations and strategic control mechanisms, including goals, objectives,
resources, and
action steps.
Basic
Presents operational recommendations and strategic control mechanisms, but the recommendations
and/or strate
gies are unclear or incomplete.
Faculty Comments
:
“You have provided general recommendations for the organization such as: create a vision board to
distill essentials to develop a well
-
grounded mission and vision; move to a decentralized organizational
structure; and training of employees collaborate with
partners in Dallas and investing in areas driving
quality of care. Goals and objectives should be evident from the analyses that have been completed. ”
Criterion:
Define critical success indicators that allow an organization to measure success in impl
ementing the
strategy.
Basic
Defines critical success indicators that allow an organization to measure success in implementing the
strategy, but the defin
ition is unclear or incomplete.
Faculty Comments
:
“This would be the actual balanced scorecard. The four perspectives of this should be: Business
Operations; Finance; Customer Satisfaction; and Organizational Learning and Development. Each
category needs to include specific metrics and t
argets so that the organization could identify when the
criteria had been met. For example, you have listed "Quality care" and described the measurement of
"customer satisfaction and retention." How might this be measured? And what scores would be needed
t
o show improvement? ”
Evaluated Assessment File
Overall Comments:
Thank you for your work in creating a balanced scorecard presentation for Parkland Health and Hospital
System.
Kind regards,
Competency:
Develop a strategic organizational plan that provides human and financial resources to support targeted
organizational outcomes.
Criterion:
Present operational recommendations and strategic control mechanisms, including goals, objectives,
resources, and action steps.
Basic
Presents operational recommendations and strategic control mechanisms, but the recommendations
and/or strategies are unclear or incomplete.
Faculty Comments:
“You have provided general recommendations for the organization such as: create a vision board to
distill essentials to develop a well-grounded mission and vision; move to a decentralized organizational
structure; and training of employees collaborate with partners in Dallas and investing in areas driving
quality of care. Goals and objectives should be evident from the analyses that have been completed. ”
Criterion:
Define critical success indicators that allow an organization to measure success in implementing the
strategy.
Basic
Defines critical success indicators that allow an organization to measure success in implementing the
strategy, but the definition is unclear or incomplete.
Faculty Comments:
“This would be the actual balanced scorecard. The four perspectives of this should be: Business
Operations; Finance; Customer Satisfaction; and Organizational Learning and Development. Each
category needs to include specific metrics and targets so that the organization could identify when the
criteria had been met. For example, you have listed "Quality care" and described the measurement of
"customer satisfaction and retention." How might this be measured? And what scores would be needed
to show improvement? ”
