ORAL COMMUNICATION

BCO122 Oral Communication Skills Key Topics

Key Topics to cover for Final Timed-Controlled Assignment

 Types of communication eg (oral, written, verbal, nonverbal)  Communication perspectives – settings and contexts  Intercultural communication  Active Listening  Interpersonal and Group communication and conflict resolution  Group Leadership  Effective meetings  Public speaking:

o structure o visual aids and referencing o language and voice o non-verbal communication (body language, eye contact, etc.)