Assessment 3 - Lead and management change

Task One

Using your analysis of the internal and external environments for change in the change requirement report, conduct a face-to-face discussion with stakeholders, specialists and experts to seek their input in relation to change requirements or opportunities:

A. Identify and consult with key stakeholders and other relevant people, such as by conducting a stakeholder analysis (refer to the template in Appendix 3). – 150 words

Appendix 3- Communication plan template

You can use the templates to complete Assessment A – Project. You may customise these documents to suit your needs.

Communication Plan

Objective:
Relevant stakeholders (managers, clients, teams, etc.)
Required resources (location, equipment, etc.)
Method (slideshow presentation, video conferencing, etc.)
Schedule/delivery date
Relevant policies/procedures
Security/confidentiality status
Outcomes/follow-up actions
Documentation (hand-outs, presentation slides, statistical analysis, etc.)

B. Identify major change requirements and opportunities that support organisational objectives. – 150 words

C. Review and prioritize change requirements or opportunities by speaking with relevant managers. This includes negotiating and maintaining effective working relationships. - 150 words

Task Two

Based on the change management project plan you have developed in Assessment A Task Two, present the mitigation strategies to the stakeholders. You will be observed interacting with the stakeholders to obtain agreement on the mitigation strategies that can be used to address identified barriers. This includes using appropriate questioning and listening skills to clarify information. (Refer to Appendix 2) - 200 words

Appendix 2- Peer Review Form

[Insert your name here]

Use this peer review form to provide feedback to your colleague’s role-play performance. Please rate their performance in terms of the items listed below with applicable comments where necessary and return the form to your colleague upon the completion of the presentation.

	Fair	Good	Excellent
1. The performance was organised according to the selected enterprise’s plans, policies and procedures.
2. The information was presented in a logical manner with insight into the correct process of leading and managing the workplace effectively.
3. The language used was clear and concise.
4. The performer had good eye contact with the audience and used positive body language.
5. The performer listened to questions and answered appropriately.
Comments (if any)

Task Three

Based on the change management project plan you have developed in Assessment A Task Two, speak to managers to clarify and confirm information to implement the strategy:

A. Obtain approval on the change management process and reporting protocols. - 150 words

B. Assign responsibilities and obtain resources for the project, such as human resources. (Refer to Appendix 6) - 150 words

Appendix 6 – Key stakeholder analysis template

Key stakeholder analysis

Student name: Date of analysis:
Name of stakeholder/company	Contact person	Level of importance	Level of influence	Stakeholder needs	Stakeholder interests	Strategy for engaging the stakeholder