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Examining the Effects of Information Systems Usage and Managerial Commitment on Supply Chain Performance: The Mediating Role of Supply Chain Integration Som Justice Odei 1 ; Hod, Anyigba 1  

  1 Nobel International Business School, Accra, Ghana; SBS Swiss Business School, Zurich, Switzerland

. Sage Open ; Thousand Oaks  Vol. 12, Iss. 2,  (Apr 2022).

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ABSTRACT (ENGLISH) The aim of the study is to investigate the effect of Information Systems Usage on Supply Chain. Information

systems involve creating specific environment for the fulfilment of organizational strategy. However, information

system affords an organization an enormous benefit that materializes in the long-run. Unfortunately, realization of

information system is also accompanied with risk which mostly deters management from taking the initiative

hence missing out on the intended benefits of implementing information system usage in organizations. Without

overemphasizing the crucial role played by information system in the supply chain performance, this study seeks

to focus on investigating the effect of Explorative Information Systems Usage and Exploitative Information

Systems Usage on Supply Chain Performance. Even though Information Systems is an increasingly important

element of academic research and discussions, there seems to be no consensus in the extant literature on the

impact of information systems (IS) usage on the supply chain. Most importantly the study investigates moderating

functions of supply chain integration (SCI) and managerial commitment (MC). Survey instruments were collected

from manufacturing companies in Ghana. Simple random sampling was used to select 100 companies of which

1,300 respondents were identified, and questionnaires were administered. The study showed that Managerial

Commitment, Explorative Information Systems Usage, and Exploitative Information Systems Usage impact

significantly and positively on Supply Chain Performance. Additionally, the findings concluded that Supply Chain

Integration, specifically operational integration significantly and positively mediates the relationship between the

usage of Information Systems and Performance of Supply Chain. In this regard, these results imply that

operational integration between partners can help influence the performance of supply chains. DETAILS

Subject: Information systems; Supply chains

Business indexing term: Subject: Information systems Supply chains

Identifier / keyword: explorative information systems usage; exploitative information systems usage;

supply chain performance; managerial commitment; supply chain integration;

information integration; operational integration; and relational integration

URL: https://journals.sagepub.com/doi/10.1177/21582440221091251

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Publication title: Sage Open; Thousand Oaks

Volume: 12

Issue: 2

Publication year: 2022

Publication date: Apr 2022

Publisher: SAGE PUBLICATIONS, INC.

Place of publication: Thousand Oaks

Country of publication: United States, Thousand Oaks

Publication subject: Humanities: Comprehensive Works, Social Sciences: Comprehensive Works

e-ISSN: 21582440

Source type: Scholarly Journal

Language of publication: English

Document type: Journal Article

Publication history :

Online publication date: 2022-04-01

Publication history :

   First posting date: 01 Apr 2022

DOI: https://doi.org/10.1177/21582440221091251

ProQuest document ID: 2682737981

Document URL: https://www.proquest.com/scholarly-journals/examining-effects-information-

systems-usage/docview/2682737981/se-2

Copyright: © The Author(s) 2022. This work is licensed under the Creative Commons Attribution

License https://creativecommons.org/licenses/by/4.0/ (the “License”).

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Last updated: 2022-07-06

Database: ProQuest Central

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Bibliography Citation style: APA 6th - American Psychological Association, 6th Edition

Som, J. O. (2022). Examining the effects of information systems usage and managerial commitment on supply

chain performance: The mediating role of supply chain integration. Sage Open, 12(2)

doi:https://doi.org/10.1177/21582440221091251

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