assignment 6

Construct Learning Goals, Outcomes, and Objectives

Akita Roberson

ID-5000 v4: Fundamentals of Instructional Design

Northcentral University

May 2, 2021

Training Needs

2

Based on the need for instruction identified in week 2, it was determined that there was a

disconnect between the newly promoted supervisors and the working staff. The outcome was the rise in

consumer complaints about service quality. Thus, based on the analysis, the learners are the ne wly

promoted supervisors as they cannot accomplish their responsibilities of ensuring their subordinates

produce results. The lack of cohesion supports the notion as the supervisors are reported to scold

employees and forcing them to work on the set goals and objectives.

The objective of the training is to learn the expected leadership roles; it is essential as it has

direct implications on the organization's overall performance. The statement refers to the effectiveness

of employees and the achievement of the company’s goals and objectives. Therefore, the outcome of

the leadership training would be better cohesion between the supervisors and employees. The unity

would be achieved by ensuring the supervisors understand the importance of effective communication

and listening skills as well as having a positive attitude. The learning objectives were selected based on

the key issues facing the company’s approach to management.

Overall, the analysis of the training needs demonstrated the need for teamwork between the

administration and employees. It can only be achieved through effective communication and listening

skills and the development of positive working environments. The latter is achieved by establishing

positive attitudes towards work and the accomplishment of set goals and objectives.