BSBLDR812 Develop and cultivate collaborative partnerships and relationships

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Home >Business & Finance homework help >Operations Management homework help >BSBLDR812 Develop and cultivate collaborative partnerships and relationships

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBLDR812 Candidate Assessment Tool Version no:23.05 Page 1 of 34

Candidate Assessment Tool

STUDENT NAME:

STUDENT ID:

ASSESSOR NAME:

UNIT CODE AND TITLE: BSBLDR812 - DEVELOP AND CULTIVATE COLLABORATIVE

PARTNERSHIPS AND RELATIONSHIPS

about:blank

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBLDR812 Candidate Assessment Tool Version no:23.05 Page 2 of 34

About this booklet

This Candidate assessment booklet has been designed for students undertaking face-to-face

mode of study to provide information before they undertake these assessments. It also contains

assessment tools to assess the skills and knowledge required from you to be deemed competent

in this unit.

Please read all the information given to you when you receive this assessment booklet. If you do

not understand any part of this booklet, please inform your trainer/assessor.

The assessment booklet contains three (3) parts:

PART 1: Assessment information: This part contains information on the assessment for this unit of

competency and how an assessment will be conducted throughout this unit to achieve the

competency. It includes:

• Application of the unit of competency

• Purpose of assessment

• Elements, performance evidence and knowledge evidence requirements of the unit

• Conditions, context, required resources and location of the assessment

• Assessment tasks

• Outline of evidence to be collected

• Administration, recording and reporting the requirements including special adjustments,

appeals, reasonable adjustments and assessors’ intervention.

PART 2: Assessment tasks: This part contains the information to undertake the assessment task

successfully. In each assessment task, students will find the following information:

• Task instructions

• Role play/Practical Demonstration information

• Information on resources required, where applicable.

PART 3: Appendix: This part contains the documents/templates required to complete the

assessment tasks (Part 2).

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M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBLDR812 Candidate Assessment Tool Version no:23.05 Page 3 of 34

PART 1

Application of the unit of competency:

This unit describes the skills and knowledge required to establish collaborative partnerships and

relationships with business and industry stakeholders. This unit covers communicating to influence

Assessment Information

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M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBLDR812 Candidate Assessment Tool Version no:23.05 Page 4 of 34

others, cultivating new and existing partnerships, establishing positive collaborative relationships,

leading the establishment of a partnership program and establishing reporting mechanisms.

The unit applies to people who use cognitive and creative skills to review, critically analyse and

synthesise knowledge, in order to generate ideas and provide solutions to complex problems.

They use communication skills to demonstrate their understanding of theoretical concepts and

to transfer knowledge and ideas to others.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Purpose of assessment:

The primary objective of assessment is to support and encourage your learning.

Assessment results give the assessor an indication of how well you learnt in class and or areas you

may need extra support.

Performance evidence:

The candidate must demonstrate the ability to complete the tasks outlined in the elements,

performance criteria and foundation skills of this unit, including evidence of the ability to:

▪ develop and cultivate a collaborative partnership, including:

▪ establishing partnership requirements in collaboration with partners according to

regulatory, employment and organisational requirements

▪ planning partnership activity and reporting systems to review results of partnership

activity

▪ developing collaborative approaches to enhance individual, team and organisational

outcomes

▪ analysing results of partnership activity and implementing improvements to partnership.

Knowledge evidence:

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the

elements, performance criteria and foundation skills of this unit, including knowledge of:

• legislative and regulatory requirements applicable to task

• risk management principles related to task requirements

• organisational and partner organisation’s mission, purpose, values, objectives and strategies

• techniques that cultivate collaborative relationships and partnerships

• common data collection methods relevant to performance evidence

• communication techniques to foster partnership, conduct stakeholder consultations

• emotional intelligence and its relationship to individual and team effectiveness

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M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBLDR812 Candidate Assessment Tool Version no:23.05 Page 5 of 34

• organisational transformation and the management of the stages of change.

Context and conditions for assessment:

To comply with the assessment conditions of this unit:

• Skills for this unit of competency will be demonstrated in Australian School Of Commerce

classroom/Computer lab located at Level 5, 123 Lonsdale Street, Melbourne, Victoria 3000.

• You will have access to suitable facilities, equipment and resources, including template

documentation, policies and procedures to undertake the assessment tasks for this unit of

competency (refer Templates)

Resources required:

The assessor will ensure that assessment is conducted in a safe environment, and you have

access to the following resources for the unit:

• PowerPoint presentation

• Access to other learning materials such as textbooks

• Access to a computer, the Internet and word-processing system such as MS Word

• Computer technology and documentation as required

• Codes of practice and standards issued by government regulators or industry groups

• Student assessment booklet

• Australian School Of Commerce Learners’ resources for the unit BSBLDR812 - Develop and

cultivate collaborative partnerships and relationships

Clustering/holistic assessment:

There is no provision for clustering of assessments in this unit.

AQF Level

AQF levels and the AQF levels criteria are an indication of the relative complexity and/or depth

of achievement and the autonomy required to demonstrate that achievement.

All assessment tasks must ensure compliance with the requirements of AQF level and the AQF

level criteria. For more information, please visit http://www.aqf.edu.au/

Relevant Legislation

• Australian Human Rights Commission Act 1986

• Age Discrimination Act 2004

• Disability Discrimination Act 1992

• Racial Discrimination Act 1975

• Sex Discrimination Act 1984

• Code of ethics and codes of conduct

• Ethical Principles in the Workplace

• Codes of practice

• The Privacy Act 1988 (Privacy Act) and Australian Privacy Principles (APPs)

• Occupational Health and Safety Act 2004 – Applicable in Victoria

• Work Health and Safety Act 2011

Competency requirements:

To be judged competent in this unit, you must satisfactorily complete all assessment tasks to be

Competent (C) in the unit. Students with unsatisfactory completion of any of the assignment

tasks will be deemed Not Yet Competent (NYC).

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http://www.aqf.edu.au/

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBLDR812 Candidate Assessment Tool Version no:23.05 Page 6 of 34

Assessors will ensure that the evidence collected meets the requirements of the Rules of

Evidence (authentic, current, sufficient and valid) prior to entering results into the competency

record sheet.

Students unsuccessful at achieving “Satisfactory” for any assessment at the first attempt will be

given two opportunities for reassessment. If the student is still deemed Not Yet Competent (NYC)

after two reassessments in a unit of competency, student will be required to repeat the unit as

per the scheduled delivery of the course. For further details, refer to Australian School Of

Commerce Assessment Policy and procedures.

Assessment tasks:

To achieve competency in this unit, you must satisfactorily complete all the following assessment

tasks within the date and time specified by your trainer/assessor. This will demonstrate that you

have all the required skills and knowledge for this unit.

Simulated Environment:

The simulated environment will provide students with all the required resources (such as the

equipment and participants, etc.) to complete the assessment task. The simulated environment

is very much like a learning environment where a student is able to practice, use and operate

appropriate industrial equipment, techniques, and practices under realistic workplace

conditions.

The simulated environment consists of the following:

• The training organisation is the workplace where the student will be required to complete

their job-related tasks and activities.

• The standard operating/workplace procedures.

• You will provide the student with assistance throughout the assessment activity. The

simulated environment must meet the following criteria:

- Follow standard operating/workplace procedures.

- Use up-to-date software and equipment.

- Work within stated timelines to meet deadlines.

- Gain experience in the challenges and complexities of dealing with multiple tasks.

- Experience prioritising competing tasks and dealing with contingencies.

Assessment tasks Assessment description Location of

assessment

Assessment Task 1

(AT1):

 Knowledge Test

Students are required to complete the knowledge

test to be deemed competent. The learners are

required to answer in brief. They must answer all the

questions correctly to be marked satisfactory.

Australian

School Of

Commerce

Assessment Task 2

(AT2):

 Skills Assessment

• Team meetings

• Write a report

• Develop communication strategy

• Develop action plan

• Develop monitoring strategies

• Develop feedback mechanisms

• Stakeholder engagement strategies

Australian

School Of

Commerce

Assessment Task 3

(AT3):

 Skills Assessment

• Develop conflict resolution process

• Develop reporting system

• Develop collaborative work procedures

• Develop and deliver the PowerPoint

presentation

Australian

School Of

Commerce

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M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBLDR812 Candidate Assessment Tool Version no:23.05 Page 7 of 34

- The simulated environment to work with others in a team.

- The simulated environment is sufficient to communicate, contribute and participate in tasks

and activities.

- The simulated environment is sufficient to work independently and manage workload.

Outline of evidence to be collected:

You must submit the following evidence to be marked competent for this unit. Your assessor

willensure that the evidence submitted meets the Rules of Evidence which are valid, sufficient,

current and authentic.

Assessment Task 1

(AT1):

 Knowledge

Test

• Answer all questions correctly in the Knowledge Test Questions and

submit to your assessor electronically.

• Complete and sign the cover sheet for assessment task

Assessment Task 2

(AT2):

 Skills

Assessment A

• Produce all required evidence electronically.

• Complete and sign the cover sheet for assessment task.

Assessment Task 3

(AT3):

 Skills

Assessment B

• Produce all required evidence electronically.

• Complete and sign the cover sheet for assessment task.

You must read and follow this information carefully while completing assessments for this unit of

competency and if you are unsure of any instruction, please contact your Trainer/assessor to

clarify.

The assessments are intended to be equitable, fair and flexible.

Instruction for learner

Prior to the commencement of the assessment:

The assessor will explain the Assessment Conditions and advise you prior to conducting

observation/assessment:

o what will occur throughout the assessment process

o when the assessment will occur (Date and Time)

o the level of competency expected

• Prior to the commencement of the assessment, you will be given the copy of the

Candidate Assessment Pack.

During the assessment:

• During role play/ practical demonstration, your trainer may be required to act as a student,

where required, but trainer/assessor will not interfere with the assessment.

• If the assessment activities might impact your safety or that of others, trainer/assessor will

stop the assessment immediately.

• Your trainer/assessor will confirm assessment submission details for each assessment task.

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M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBLDR812 Candidate Assessment Tool Version no:23.05 Page 8 of 34

• You are required to mention your name and student Id in either header or footer of the

assessment document to be submitted.

Submission of assessment:

You must ensure that the completed assessment tasks are submitted along with the assessment

cover sheet:

• ALL tasks must be completed in legible English. It is preferred that the tasks submitted for

assessments are typed.

• You must submit all assessments on or before the due date specified by the assessor as per

the training plan.

• Extensions for individual assessment tasks may be negotiated in specific circumstances with

your assessor/trainer. However, you need to provide genuine evidence documents when

seeking an extension to due date (e.g. extensions due to illness will require a medical

certificate). To arrange an extension, you must speak to your assessor prior to the due date.

Extensions must be confirmed by the trainer in writing.

• You are permitted to use dictionaries and to seek support (as required) unless it puts in

jeopardy the integrity of the assessment, your assessor will let you know if this is the case.

• Unless the assessment task specifically allows pair work or group activities such as

brainstorming, you must submit your own original work and must not copy the work of other

students. Plagiarism is unacceptable.

• You must complete the student’s declaration.

After Submission of assessment:

• Once you have completed and submitted assessment to trainer/assessor, your

trainer/assessor will mark the submitted assessment and will arrange a time with you for the

feedback discussion and to advise if there are any further steps for them to take.

• You will be provided with:

o clear and constructive feedback based on the assessment decision

o information on ways of overcoming any identified gaps in competency revealed by

the assessment

o the opportunity to discuss the assessment process and outcome

o information on reassessment and the appeals process

o an opportunity for reassessment, if appropriate

• This unit is not graded, and the student must complete and submit all requirements for the

assessment task for this unit of competency to be deemed competent.

Assessment outcomes: -

For unit of competency:

There are two outcomes for assessments: C = Competent and NYC = Not Yet Competent

(requires more training and experience).

You will be awarded C = Competent on completion of the unit when the assessor is satisfied that

you have completed all assessments and have provided the appropriate evidence required to

meet all criteria in line with the Rules of Evidence. If you fail to meet this requirement, you will

receive the result NYC = Not Yet Competent and will be eligible to be re-assessed in

accordance with the Australian School Of Commerce Assessment Policy and Procedures.

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M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBLDR812 Candidate Assessment Tool Version no:23.05 Page 9 of 34

For assessment task:

There are two assessment outcomes for tasks. S = Satisfactory and NS = Not Satisfactory.

On the individual assessment cover sheet for assessment tasks you will be marked Satisfactory, if

you have completed the task successfully, submitted all evidence and satisfied the assessment

criteria and Not Satisfactory, if you have not completed the task, the evidence is not sufficient or

does not meet the requirements of the assessment criteria.

Recording an assessment result:

Once the assessments have been completed, the assessor will record the assessment results on

the student assessment record sheets and all results will be approved by the Training Manager.

Assessors will check that you have completed the signed student declaration prior to filling out

the assessment sheet.

Retaining assessment records:

Australian School Of Commerce will securely retain all completed student assessment items for

each student for a period of six months from the date on which the judgement of competence

for the student was made. Australian School Of Commerce

will also retain sufficient data to be able to reissue AQF certification documentation for a period

of 30 years.

The assessor will ensure that the student records are securely retained and stored in accordance

with the Australian School Of Commerce record management policy accessible by the Student

Administration Officer.

Re-assessment:

If you are unsuccessful at achieving competency at the first attempt, you will be given two

further opportunities for re-assessment at a mutually agreed time and date. For further details,

refer to the Australian School Of Commerce Assessment Policy and Procedures. As this is a

competency-based program, the assessment continues throughout the program until you either

achieve Competency in the assessment tasks or a further training need is identified and

addressed.

Student access to records:

You have the right to access current and accurate records of your participation and results at

any time. You can request a copy of your records (results or attendance progress) by

contacting the student administration or assessor.

Support:

You may seek clarification about the assessment information and the instructions and tasks at

any time from the assessor.

Reasonable adjustments and special learning needs:

Australian School Of Commerce works to ensure that students with recognized disadvantages

can access and participate in education and training on the same basis as other students.

Disadvantages may be based, for example, upon age, cultural background, physical disability,

limited or non-current industry experience, language, numeracy or digital literacy issues.

Where pre-training interviews and LLN assessments reveal that a student may require special

support or where, after enrolment, it is made apparent that the student requires special support,

reasonable adjustments will be made to the learning environment, training delivery, learning

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M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBLDR812 Candidate Assessment Tool Version no:23.05 Page 10 of 34

resources and/or assessment tasks to accommodate the particular needs of the student. An

adjustment is reasonable if it can accommodate the student’s particular needs, while also

taking into account factors such as the student’s views, the potential effect of the adjustment

on the student and others and the costs and benefits of making the adjustment.

Any adjustments made must:

• be discussed, agreed and documented in the assessment record

• benefit the student

• maintain the integrity of the competency standards and course requirements as stipulated

in the training package

• be reasonable to expect in a workplace.

Reasonable adjustment may consist of:

• providing additional time for students to complete learning and assessment tasks

• presenting questions orally for students with literacy issues

• asking questions in a relevant practical context

• using large print material

• extending the course duration

• Presenting work instructions in diagrammatic or pictorial form instead of words and

sentences.

Complaints and appeals:

If you are dissatisfied with an assessment outcome, you may appeal the assessment decision. In

the first instance, you are encouraged to appeal informally by contacting the assessor and

discussing the matter with them. If you are dissatisfied with the outcome of such discussion, you

may appeal further to training manager. If you are still dissatisfied, you may appeal formally and

in writing to have the result reviewed. For more information, refer to the Assessment Policy and

the Complaints and Appeal Policy and Procedure available in Australian School Of Commerce

Website.

Assessor intervention:

Assessors will check if you are ready for the assessment and defer the assessment if you are not.

Feedback will be given to you at the completion of the assessment. During role play, the

assessor may act as a client or employer, where required, but the assessor will not interfere with

the assessment. If the assessment activities might impact on your safety or that of others, the

assessor will stop the assessment immediately.

Plagiarism, cheating and assessment dishonesty:

Australian School Of Commerce considers plagiarism and cheating as a serious misdemeanor.

Evidence of plagiarism and cheating is treated on a case by case basis and the consequences

for students engaging in such practices may include failure of the assessment or unit or exclusion

from the course. For more information, refer to Australian School Of Commerce’s Assessment

Policy and Procedures.

Note: Referencing is a way of acknowledging the source of information that a person uses to

research your assignment. References should be provided whenever someone else’s words.

Ideas or research is used. One should also provide references for any information used. Website,

journals, Research paper, Blogs, article and any other online sources needs to be referenced.

Assessor feedback:

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M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBLDR812 Candidate Assessment Tool Version no:23.05 Page 11 of 34

Assessors will provide feedback on the assessment that you have submitted. This can identify

your strengths and weaknesses or be an overall comment on your submission. A copy of the

feedback along with your submission will be given to you and you must keep a copy of it

throughout the completion of the course.

Student Declaration:

Make sure you understand what is required of you before signing this agreement.

Please sign and date this agreement before you begin the assessment process.

I.............................................................................. (Student Name) have read and understand the

information provided above and also understand and accept that any act of plagiarism and

academic dishonesty may have penalties including cancellation or suspension of my enrolment

with Australian School Of Commerce. The assessment has been explained to me. I understand

the following:

• I can discuss any special needs I have with my assessor.

• How the assessment decision will be made.

• I can re-attempt the assessment if I need to.

• I can discuss my assessment result if I am unhappy with the decision.

• I have been told the date, time and place for assessment.

I further declare that:

• All assessment work submitted for this unit competency is my own original work and

plagiarism and collusion has not occurred.

• Assessment work has not been copied or submitted for any other unit/course.

• I have taken proper care and effort to ensure my work has not been copied by another

person.

• I have retained a copy of this assessment for my own records in the event I have to

reproduce my work.

• I am aware that any assessment deemed unsatisfactory will require me to undergo

reassessment which may be different to the one originally submitted.

Student signature: ............................................................... Date: ....../....../.......

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M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBLDR812 Candidate Assessment Tool Version no:23.05 Page 12 of 34

PART 2

Assessment tasks

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M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

Assessment Task Cover Sheet Task 1 (AT1)

Student details

Student Name: Student ID:

Assessment details

Unit of Competency: BSBLDR812 - DEVELOP AND CULTIVATE COLLABORATIVE PARTNERSHIPS AND

RELATIONSHIPS

Assessment Task 1: Knowledge test

Date of Submission:

Assessment Outcome

Attempt 1 Satisfactory Not Satisfactory

Attempt 2 Satisfactory Not Satisfactory

Attempt 3 Satisfactory Not Satisfactory

Feedback:

Student Plagiarism Declaration: By submitting this assessment to the college, I declare that this

assessment task is original and has not been copied or taken from another source except where this

work has been correctly acknowledged. I have made a photocopy or electronic copy or photograph of

my assessment task, which I can produce if the original is lost.

Assessor: I declare that I have conducted a fair, valid, reliable and

flexible assessment of this student, and I have provided appropriate

feedback. I also declare that I have undertaken the indicated

assessment integrity checks

Check for plagiarism Software Yes No

Check for copying/collusion Yes No

Check for authenticity (own work) Yes No

Cheating or use of model answers Yes No

Student: I have received,

discussed and accepted my

result as above for this

assessment and I am aware of

my appeal rights.

Signature: .........................................................

Signature: ................................

Date: .................................................................

Date: .........................................

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M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBLDR812 Candidate Assessment Tool Version no:23.05 Page 14 of 34

Assessment task 1: Knowledge Test

Required documents and equipment:

▪ Computer with internet connection to refer to various programs such as MS word, MS excel,

MS PowerPoint or any other recognised software program.

▪ Australian School Of Commerce Learners’ resources for the unit BSBLDR812 - Develop and

cultivate collaborative partnerships and relationships (organised by the trainer/assessor)

▪ Learner’s notes

Instructions for students:

▪ This assessment will be conducted in ASOC’s Campus with access to the resources listed

above.

▪ You must answer all knowledge questions as part of this assessment and submit answers in

electronic copy.

▪ Do not start answering questions without understanding what is required from you. Read

the questions carefully and critically analyse them for a few seconds, this will help you to

identify what is really needed.

▪ No marks or grades are allocated for this assessment task. The outcome of the task will be

Satisfactory or Not Satisfactory.

▪ Your trainer/assessor may ask relevant questions on this assessment task to ensure that this is

your own work.

▪ You will be advised to read instruction given in this document before starting assessment.

▪ Your trainer/assessor will clearly explain the assessment process and tasks to be completed.

▪ Please make sure you understand what evidence is required to be collected and how.

▪ Be concise to the point and write answers according to the given word-limit to each

question and do not provide irrelevant information. Be careful, quantity is not quality.

▪ Be careful to use non-discriminatory language. The language used should not devalue,

demean, or exclude individuals or groups on the basis of attributes such as gender,

disability, culture, race, religion, sexual preference or age. Gender inclusive language

should be used.

▪ When you quote, paraphrase, summarise or copy information from the sources you are

using to write your answers/research your work, you must always acknowledge the source.

▪ Please make sure you know your rights and the Complaints and Appeal process.

▪ Please make sure you discuss any special needs or reasonable adjustments to be

considered during the assessment

▪ Please ensure that you must have all the required resources needed to complete this task.

▪ You will be marked for all responded questions.

▪ Answers must demonstrate an understanding and application of relevant concepts, critical

thinking, and good writing skills.

▪ Your Trainer/Assessor will provide the feedback and notify you when results are available.

▪ If all assessment tasks are deemed Satisfactory (S), then the unit outcome is Competent (C).

▪ If at least one of the assessment task is deemed Not Satisfactory (NS), then the unit

outcome is Not Yet Competent (NYC).

▪ Once all assessment tasks allocated to this Unit of Competency have been undertaken,

trainer/assessor will complete an Assessment plan to record the unit outcome. The outcome

will be either Competent (C) or Not Yet Competent (NYC).

▪ You are required to mention your name and student Id in either header or footer of the

assessment document to be submitted.

▪ Please refer Instruction for learner in Part 1 for more information.

about:blank

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBLDR812 Candidate Assessment Tool Version no:23.05 Page 15 of 34

Planning the assessment

Access all resources mentioned in required resources, either printed copies or access via the

internet.

▪ You must answer all questions in the knowledge test assessment.

▪ Time allocated to complete this assessment is 4 hours.

▪ Assessor will set a time to provide feedback.

Resubmissions and reattempts:

▪ Where a student’s answers are deemed not satisfactory after the first attempt, a

resubmission attempt will be allowed. Students will be given total 3 attempts including 1

original plus 2 reassessments.

▪ Student may speak to their Trainer/Assessor if student have any difficulty in completing this

task and require reasonable adjustments (e.g. can be given as an oral assessment).

Evidence specifications:

At the end of the assessment, student will be required to submit the following evidence

▪ Completed assessment task with all questions answered.

▪ Completed and signed cover sheet for the assessment

Task 1: Knowledge Test

Question 1: a. Explain what collaborative partnership is and detail its five

benefits.

b. Discuss the statement "true collaboration is a partnership", in

detail.

Question 2: Why collaborating organisations should consider mutual alignment

of the following?

i. Mission

ii. Purpose

iii. Values

iv. Objectives

v. Strategies

Question 3: Discuss the following:

a. Six techniques to build a successful partnership

b. Six techniques to promote collaborative relationships

Question 4: Discuss the following:

a. Five communication techniques to foster partnerships

b. Effective stakeholder consultation & engagement techniques

Question 5: a. What is meant by organisational transformation?

b. Discuss the nine stages of transformational change.

about:blank

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBLDR812 Candidate Assessment Tool Version no:23.05 Page 16 of 34

Question 6: a. Discuss five risk management principles.

b. How would you manage risks related to business

partnerships?

Question 7: Conduct some research and list (a) Australian regulatory authority

(b) Australian Legislation, overseeing strategic alliances.

Question 8: a. What is emotional intelligence?

b. How could you use emotional intelligence to improve

individual's and the team's effectiveness?

Question 9: Explain how you would use Qualitative and Quantitative data

collection methods, in gauging the business performance.

about:blank

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBLDR812 Candidate Assessment Tool Version no:23.05 Page 17 of 34

Task Checklist/ Outcome Sheet

Assessor to complete

Did student answer the following questions

satisfactorily?

Y N Comments (if any)

1 a. Explain what collaborative partnership is and

detail its five benefits.

b. Discuss the statement "true collaboration is a

partnership", in detail.

2 Why collaborating organisations should consider

mutual alignment of the following?

i. Mission

ii. Purpose

iii. Values

iv. Objectives

v. Strategies

3 Discuss the following:

a. Six techniques to build a successful

partnership

b. Six techniques to promote collaborative

relationships

4 Discuss the following:

a. Five communication techniques to foster

partnerships

b. Effective stakeholder consultation &

engagement techniques

5 a. What is meant by organisational

transformation?

b. Discuss the five stages of transformational

change.

6 a. Discuss five risk management principles.

b. How would you manage risks related to

business partnerships?

7 Conduct some research and list (a) Australian

regulatory authority (b) Australian Legislation,

overseeing strategic alliances.

8 a. What is emotional intelligence?

b. How could you use emotional intelligence to

about:blank

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBLDR812 Candidate Assessment Tool Version no:23.05 Page 18 of 34

Assessor to complete

Did student answer the following questions

satisfactorily?

Y N Comments (if any)

improve individual's and the team's

effectiveness?

9 Explain how you would use Qualitative and

Quantitative data collection methods, in

gauging the business performance.

about:blank

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBLDR812 Candidate Assessment Tool Version no:23.05 Page 19 of 34

Task 1 Outcome

First Attempt Second Attempt

Satisfactory

Not Satisfactory

Satisfactory

Not Satisfactory

Feedback to

the student

Student

Signature

Date

Assessor

Signature

Date

about:blank

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBLDR812 Candidate Assessment Tool Version no:23.05 Page 20 of 34

Assessment Task Cover Sheet Task 2 (AT2)

Student details

Student Name: Student ID:

Assessment details

Unit of Competency: BSBLDR812 - DEVELOP AND CULTIVATE COLLABORATIVE PARTNERSHIPS AND

RELATIONSHIPS

Assessment Task 2: Project

Date of Submission:

Assessment Outcome

Attempt 1 Satisfactory Not Satisfactory

Attempt 2 Satisfactory Not Satisfactory

Attempt 3 Satisfactory Not Satisfactory

Feedback:

Student Plagiarism Declaration: By submitting this assessment to the college, I declare that this

assessment task is original and has not been copied or taken from another source except where this

work has been correctly acknowledged. I have made a photocopy or electronic copy or photograph of

my assessment task, which I can produce if the original is lost.

Assessor: I declare that I have conducted a fair, valid, reliable and

flexible assessment of this student, and I have provided appropriate

feedback. I also declare that I have undertaken the indicated

assessment integrity checks

Check for plagiarism Software Yes No

Check for copying/collusion Yes No

Check for authenticity (own work) Yes No

Cheating or use of model answers Yes No

Student: I have received,

discussed and accepted my

result as above for this

assessment and I am aware of

my appeal rights.

Signature: .........................................................

Signature: ................................

Date: .................................................................

Date: .........................................

about:blank

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBLDR812 Candidate Assessment Tool Version no:23.05 Page 21 of 34

Assessment task 2: Skills Assessment A

Required documents and equipment:

▪ Computer with internet connection to refer to various programs such as MS word, MS excel,

MS PowerPoint or any other recognised software program.

▪ Simulated work environment

▪ Australian School Of Commerce Learners’ resources for the unit BSBLDR812 - Develop and

cultivate collaborative partnerships and relationships

(organised by the trainer/assessor)

▪ Learner’s notes

▪ Appendix 1 (provided by trainer/assessor)

▪ Templates Attached

Instructions for students:

This is a Project-based assessment where you are required to read the scenario provided and

complete the activities at the end of this task. This assessment also includes role play activities.

▪ This assessment will be conducted in ASOC’S Campus with access to the resources listed

above.

▪ Student must read and respond to all criteria of this assessment task and submit answers in

electronic copy.

▪ No marks or grades are allocated for this assessment task. The outcome of the task will be

Satisfactory or Not Satisfactory.

▪ You will be advised to read instruction given in this document before starting assessment.

▪ Your trainer/assessor will clearly explain the assessment process and tasks to be completed.

▪ Please make sure you understand what evidence is required to be collected and how.

▪ You must satisfactorily answer all questions to be deemed Satisfactory for this assessment.

▪ Be concise provide explanation according to the given word-limit and do not provide

irrelevant information. Be careful, quantity is not quality.

▪ Be careful to use non-discriminatory language. The language used should not devalue,

demean, or exclude individuals or groups on the basis of attributes such as gender,

disability, culture, race, religion, sexual preference or age. Gender inclusive language

should be used.

▪ When you quote, paraphrase, summarise or copy information from the sources you are

using to write your answers/research your work, you must always acknowledge the source.

▪ Please make sure you know your rights and the Complaints and Appeal process.

▪ Please make sure you discuss any special needs or reasonable adjustments to be

considered during the assessment

▪ Please ensure that you must have all the required resources needed to complete this task.

▪ You are required to mention your name and student Id in either header or footer of the

assessment document to be submitted. Your Trainer/Assessor will provide the feedback and

notify you when results are available.

▪ If all assessment tasks are deemed Satisfactory (S), then the unit outcome is Competent (C).

▪ If at least one of the assessment task is deemed Not Satisfactory (NS), then the unit

outcome is Not Yet Competent (NYC).

▪ Once all assessment tasks allocated to this Unit of Competency have been undertaken,

trainer/assessor will complete an Assessment plan to record the unit outcome. The outcome

will be either Competent (C) or Not Yet Competent (NYC).

▪ You are required to mention your name and student Id in either header or footer of the

assessment document to be submitted.

▪ Please refer Instruction for learner in Part 1 for more information.

about:blank

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBLDR812 Candidate Assessment Tool Version no:23.05 Page 22 of 34

Planning the assessment

▪ Access all resources mentioned in required resources, either printed copies or access via

the internet.

▪ Time required for assessment: 16 hours (this will be completed over multiple sessions but

student must submit assessment on or before the due date provided by the

trainer/Assessor). Role play is allocated 10 minutes per student per role play activity.

▪ Complete and submit the assessment on the date given by the Assessor.

▪ Assessor will set a time to provide feedback.

Resubmissions and reattempts:

▪ Where a student’s answers are deemed not satisfactory after the first attempt, a

resubmission attempt will be allowed. Students will be given total 3 attempts including 1

original plus 2 reassessments.

▪ Student may speak to their Trainer/Assessor if student have any difficulty in completing this

task and require reasonable adjustments (e.g. can be given as an oral assessment).

Evidence specifications:

At the end of this assessment, you will be required to submit following evidence before due date

specified by the assessor.

▪ Completed and signed Assessment cover sheet

▪ Documentation must be submitted electronically.

about:blank

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBLDR812 Candidate Assessment Tool Version no:23.05 Page 23 of 34

Scenario:

You have been appointed as Strategy Implementation Officer for ABC Council.

Review the provided strategic plan and organisational policies for Melbourne

City Council and relate them to ABC Council.

The council is experiencing the following challenges:

- Increase in domestic violence reports in suburb A (population 25,000) & suburb

C (population 52,000).

- Increase in child abuse in suburb D (population 38,000) & suburb E (population

41,000).

- Ongoing drug related issues in suburb A, suburb B (population 19,500) and

suburb E.

The council has set target ZERO i.e. Zero domestic violence, Zero child abuse,

and Zero drugs. A special $40 million (excluding project team's wages &

operational expenses) fund has been allocated for the task.

Your job is to work towards achieving target ZERO within five years. You will need

to establish a few strategic alliances and a framework to achieve the target.

You have been allocated with five team members (your classmates) to assist

you throughout the project.

Question 1: Conduct a team meeting to:

i. discuss the project and its scope

ii. workout a high-level action plan

iii. identify what type of not-for-profit organisations AND

local/federal authorities you would need to assist you in this

massive project

iv. discuss any existing partnership arrangements (check the

council website) and assess their viability

v. discuss new partnership/ alliances including the organisations

names

vi. shortlist at least five organisations (from existing and newly

proposed ones)

vii. identify legal framework for the partnerships/ alliances

Write a one-page informal report including the project scope, high-

level action plan, evaluation of existing alliances, list of

recommended new partnerships/ alliances along with the

justification for their selection.

Question 2: Conduct second team meeting to:

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M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBLDR812 Candidate Assessment Tool Version no:23.05 Page 24 of 34

i. develop communication strategy for your new strategic

alliances/ partnerships

ii. develop a list of major activities

iii. assign each activity to the relevant partner/ alliance

iv. determine the timelines

v. allocate resources

vi. establish key performance indicators

vii. discuss how the project activities will be monitored

viii. discuss how the two-way feedback systems will work

ix. develop stakeholder & staff engagement strategies

After the meeting, develop the following for assessment:

i. Communication strategy

ii. An action plan in a table format, with list of all major activities

as Column1, Timelines in Column2, Resource requirements in

Column3, Partner names in Column4, KPIs in Column5.

iii. Monitoring strategies

iv. Feedback mechanisms

v. Stakeholder engagement strategies

about:blank

M.S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A

Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia

Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au

ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBLDR812 Candidate Assessment Tool Version no:23.05 Page 25 of 34

Task Checklist/ Outcome Sheet

Assessor to complete

Did student answer the following questions

satisfactorily?

Y N Comments (if any)

1 Conduct a team meeting to:

i. discuss the project and its scope

ii. workout a high-level action plan

iii. identify what type of not-for-profit

organisations AND local/federal authorities you

would need to assist you in this massive project

iv. discuss any existing partnership arrangements

(check the council website) and assess their

viability

v. discuss new partnership/ alliances including

the organisations names

vi. shortlist at least five organisations (from

existing and newly proposed ones)

vii. identify legal framework for the partnerships/

alliances

Write a one-page informal report including the

project scope, high-level action plan,

evaluation of existing alliances, list of