BSBHRM613 Contribute to the development of learning and development strategies
Hsc
APznzab6ozHlzOqMkF_LqLooT_CFz0Q_-xUPK-OEBN84MFMAXqNcHTVhOgHWCYy54rVHBNVEik0jOvBU_qWnF1NCzxMeYm6D9X7T5Teebil2b5QYveIIefquwjkrgJ2Zi8i77AiR4iPzEiWNGXUqMniTuxQO7loDxtaACIL1Hpm4s_pHn4ar1eTmca70GA3spNNE.pdf
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 1 of 49
Candidate Assessment Tool
STUDENT NAME:
STUDENT ID:
ASSESSOR NAME:
UNIT CODE AND TITLE: BSBHRM613 Contribute to the development of learning and
development strategies
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 2 of 49
About this booklet
This Candidate assessment booklet has been designed for students undertaking face-to-face
mode of study to provide information before they undertake these assessments. It also contains
assessment tools to assess the skills and knowledge required from you to be deemed competent
in this unit.
Please read all the information given to you when you receive this assessment booklet. If you do
not understand any part of this booklet, please inform your trainer/assessor.
The assessment booklet contains three (3) parts:
PART 1: Assessment information: This part contains information on the assessment for this unit of
competency and how an assessment will be conducted throughout this unit to achieve the
competency. It includes:
• Application of the unit of competency
• Purpose of assessment
• Elements, performance evidence and knowledge evidence requirements of the unit
• Conditions, context, required resources and location of the assessment
• Assessment tasks
• Outline of evidence to be collected
• Administration, recording and reporting the requirements including special adjustments,
appeals, reasonable adjustments and assessors’ intervention.
PART 2: Assessment tasks: This part contains the information to undertake the assessment task
successfully. In each assessment task, students will find the following information:
• Task instructions
• Role play/Practical Demonstration information
• Information on resources required, where applicable.
PART 3: Appendix: This part contains the documents/templates required to complete the
assessment tasks (Part 2).
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 3 of 49
PART 1
Application of the unit of competency:
This unit describes the skills and knowledge required to contribute to improving organisational
learning, and the quality of training and assessment products and services. It covers contributing
Assessment Information
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 4 of 49
to strategy formation; designing, developing and implementing an organisational learning
strategy, and reviewing and improving overall organisational learning and development.
The unit applies to individuals working in an enterprise where learning is used to build capabilities
and contribute to organisational strategies, business plans, goals and values.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Purpose of assessment:
The primary objective of assessment is to support and encourage your learning.
Assessment results give the assessor an indication of how well you learnt in class and or areas you
may need extra support.
Performance evidence:
The candidate must demonstrate the ability to complete the tasks outlined in the elements,
performance criteria and foundation skills of this unit, including evidence of the ability to:
▪ contribute to developing a learning and development strategy for at least one work
area
▪ evaluate effectiveness of that strategy when implemented, and recommend
improvements.
In the course of the above, the candidate must:
▪ examine and review organisational policies and procedures relevant to training and
assessment
▪ develop consultation and communication processes to support and encourage
stakeholder input into design, implementation and review of organisational learning and
development strategy
▪ source learning resources or assessment tools, and modify, if required, to meet
requirements of organisational learning strategies
▪ implement plans for improving organisational learning strategies.
Knowledge evidence:
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the
elements, performance criteria and foundation skills of this unit, including knowledge of:
• legislation, codes of practice and national standards relevant to job role
• organisational technology and systems requirements to support an organisational learning
strategy
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 5 of 49
• consultation and communication processes
• common approaches to learning strategy design
• organisational learning and development strategy design
• relevant continuous improvement processes associated with organisational learning and
development strategies
• evaluation strategies
• quality management compliance requirements as it relates to organisational learning
• organisational policies and procedures relating to the development of learning and
development strategies.
Context and conditions for assessment:
To comply with the assessment conditions of this unit:
• Skills for this unit of competency will be demonstrated in Australian School Of Commerce
classroom/Computer lab located at Level 4 , 123 Lonsdale Street, Melbourne, Victoria 3000.
• You will have access to suitable facilities, equipment and resources, including template
documentation, policies and procedures to undertake the assessment tasks for this unit of
competency (refer Templates)
Resources required:
The assessor will ensure that assessment is conducted in a safe environment, and you have
access to the following resources for the unit:
• PowerPoint presentation
• Access to other learning materials such as textbooks
• Access to a computer, the Internet and word-processing system such as MS Word
• Computer technology and documentation as required
• Codes of practice and standards issued by government regulators or industry groups
• Student assessment booklet
• Australian School Of Commerce Learners’ resources for the unit BSBHRM613 Contribute to
the development of learning and development strategies
Clustering/holistic assessment:
There is no provision for clustering of assessments in this unit.
AQF Level
AQF levels and the AQF levels criteria are an indication of the relative complexity and/or depth
of achievement and the autonomy required to demonstrate that achievement.
All assessment tasks must ensure compliance with the requirements of AQF level and the AQF
level criteria. For more information, please visit http://www.aqf.edu.au/
Relevant Legislation
• Australian Human Rights Commission Act 1986
• Age Discrimination Act 2004
• Disability Discrimination Act 1992
• Racial Discrimination Act 1975
• Sex Discrimination Act 1984
• Code of ethics and codes of conduct
• Ethical Principles in the Workplace
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 6 of 49
• Codes of practice
• The Privacy Act 1988 (Privacy Act) and Australian Privacy Principles (APPs)
• Occupational Health and Safety Act 2004 – Applicable in Victoria
• Work Health and Safety Act 2011
Competency requirements:
To be judged competent in this unit, you must satisfactorily complete all assessment tasks to be
Competent (C) in the unit. Students with unsatisfactory completion of any of the assignment
tasks will be deemed Not Yet Competent (NYC).
Assessors will ensure that the evidence collected meets the requirements of the Rules of
Evidence (authentic, current, sufficient and valid) prior to entering results into the competency
record sheet.
Students unsuccessful at achieving “Satisfactory” for any assessment at the first attempt will be
given two opportunities for reassessment. If the student is still deemed Not Yet Competent (NYC)
after two reassessments in a unit of competency, student will be required to repeat the unit as
per the scheduled delivery of the course. For further details, refer to Australian School Of
Commerce Assessment Policy and procedures.
Assessment tasks:
To achieve competency in this unit, you must satisfactorily complete all the following assessment
tasks within the date and time specified by your trainer/assessor. This will demonstrate that you
have all the required skills and knowledge for this unit.
Simulated Environment:
The simulated environment will provide students with all the required resources (such as the
equipment and participants, etc.) to complete the assessment task. The simulated environment
is very much like a learning environment where a student is able to practice, use and operate
appropriate industrial equipment, techniques, and practices under realistic workplace
conditions.
The simulated environment consists of the following:
• The training organisation is the workplace where the student will be required to complete
their job-related tasks and activities.
• The standard operating/workplace procedures.
Assessment tasks Assessment description Location of
assessment
Assessment Task 1
(AT1):
Knowledge Test
Students are required to complete the knowledge
test to be deemed competent. The learners are
required to answer in brief. They must answer all the
questions correctly to be marked satisfactory.
Australian
School Of
Commerce
Assessment Task 2
(AT2):
Project & Written
Report
This assessment is case study-based assessment,
where you are required to read the brief provided
answer the questions at the end of this task and
presentation.
Australian
School Of
Commerce
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 7 of 49
• You will provide the student with assistance throughout the assessment activity. The
simulated environment must meet the following criteria:
- Follow standard operating/workplace procedures.
- Use up-to-date software and equipment.
- Work within stated timelines to meet deadlines.
- Gain experience in the challenges and complexities of dealing with multiple tasks.
- Experience prioritising competing tasks and dealing with contingencies.
- The simulated environment to work with others in a team.
- The simulated environment is sufficient to communicate, contribute and participate in tasks
and activities.
- The simulated environment is sufficient to work independently and manage workload.
Outline of evidence to be collected:
You must submit the following evidence to be marked competent for this unit. Your assessor
willensure that the evidence submitted meets the Rules of Evidence which are valid, sufficient,
current and authentic.
Assessment Task 1
(AT1):
Knowledge
Test
• Answer all questions correctly in the Knowledge Test Questions and
submit to your assessor electronically.
• Complete and sign the cover sheet for assessment task
Assessment Task 2
(AT2):
Project &
Written Report
• Answer all questions correctly in the Case study after reading the brief
provided and submit it to the Assessor electronically.
• Complete and sign the cover sheet for assessment task.
You must read and follow this information carefully while completing assessments for this unit of
competency and if you are unsure of any instruction, please contact your Trainer/assessor to
clarify.
The assessments are intended to be equitable, fair and flexible.
Instruction for learner
Prior to the commencement of the assessment:
The assessor will explain the Assessment Conditions and advise you prior to conducting
observation/assessment:
o what will occur throughout the assessment process
o when the assessment will occur (Date and Time)
o the level of competency expected
• Prior to the commencement of the assessment, you will be given the copy of the
Candidate Assessment Pack.
During the assessment:
• During role play/ practical demonstration, your trainer may be required to act as a student,
where required, but trainer/assessor will not interfere with the assessment.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 8 of 49
• If the assessment activities might impact your safety or that of others, trainer/assessor will
stop the assessment immediately.
• Your trainer/assessor will confirm assessment submission details for each assessment task.
• You are required to mention your name and student Id in either header or footer of the
assessment document to be submitted.
Submission of assessment:
You must ensure that the completed assessment tasks are submitted along with the assessment
cover sheet:
• ALL tasks must be completed in legible English. It is preferred that the tasks submitted for
assessments are typed.
• You must submit all assessments on or before the due date specified by the assessor as per
the training plan.
• Extensions for individual assessment tasks may be negotiated in specific circumstances with
your assessor/trainer. However, you need to provide genuine evidence documents when
seeking an extension to due date (e.g. extensions due to illness will require a medical
certificate). To arrange an extension, you must speak to your assessor prior to the due date.
Extensions must be confirmed by the trainer in writing.
• You are permitted to use dictionaries and to seek support (as required) unless it puts in
jeopardy the integrity of the assessment, your assessor will let you know if this is the case.
• Unless the assessment task specifically allows pair work or group activities such as
brainstorming, you must submit your own original work and must not copy the work of other
students. Plagiarism is unacceptable.
• You must complete the student’s declaration.
After Submission of assessment:
• Once you have completed and submitted assessment to trainer/assessor, your
trainer/assessor will mark the submitted assessment and will arrange a time with you for the
feedback discussion and to advise if there are any further steps for them to take.
• You will be provided with:
o clear and constructive feedback based on the assessment decision
o information on ways of overcoming any identified gaps in competency revealed by
the assessment
o the opportunity to discuss the assessment process and outcome
o information on reassessment and the appeals process
o an opportunity for reassessment, if appropriate
• This unit is not graded, and the student must complete and submit all requirements for the
assessment task for this unit of competency to be deemed competent.
Assessment outcomes: -
For unit of competency:
There are two outcomes for assessments: C = Competent and NYC = Not Yet Competent
(requires more training and experience).
You will be awarded C = Competent on completion of the unit when the assessor is satisfied that
you have completed all assessments and have provided the appropriate evidence required to
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 9 of 49
meet all criteria in line with the Rules of Evidence. If you fail to meet this requirement, you will
receive the result NYC = Not Yet Competent and will be eligible to be re-assessed in
accordance with the Australian School Of Commerce Assessment Policy and Procedures.
For assessment task:
There are two assessment outcomes for tasks. S = Satisfactory and NS = Not Satisfactory.
On the individual assessment cover sheet for assessment tasks you will be marked Satisfactory, if
you have completed the task successfully, submitted all evidence and satisfied the assessment
criteria and Not Satisfactory, if you have not completed the task, the evidence is not sufficient or
does not meet the requirements of the assessment criteria.
Recording an assessment result:
Once the assessments have been completed, the assessor will record the assessment results on
the student assessment record sheets and all results will be approved by the Training Manager.
Assessors will check that you have completed the signed student declaration prior to filling out
the assessment sheet.
Retaining assessment records:
Australian School Of Commerce will securely retain all completed student assessment items for
each student for a period of six months from the date on which the judgement of competence
for the student was made. Australian School Of Commerce
will also retain sufficient data to be able to reissue AQF certification documentation for a period
of 30 years.
The assessor will ensure that the student records are securely retained and stored in accordance
with the Australian School Of Commerce record management policy accessible by the Student
Administration Officer.
Re-assessment:
If you are unsuccessful at achieving competency at the first attempt, you will be given two
further opportunities for re-assessment at a mutually agreed time and date. For further details,
refer to the Australian School Of Commerce Assessment Policy and Procedures. As this is a
competency-based program, the assessment continues throughout the program until you either
achieve Competency in the assessment tasks or a further training need is identified and
addressed.
Student access to records:
You have the right to access current and accurate records of your participation and results at
any time. You can request a copy of your records (results or attendance progress) by
contacting the student administration or assessor.
Support:
You may seek clarification about the assessment information and the instructions and tasks at
any time from the assessor.
Reasonable adjustments and special learning needs:
Australian School Of Commerce works to ensure that students with recognized disadvantages
can access and participate in education and training on the same basis as other students.
Disadvantages may be based, for example, upon age, cultural background, physical disability,
limited or non-current industry experience, language, numeracy or digital literacy issues.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 10 of 49
Where pre-training interviews and LLN assessments reveal that a student may require special
support or where, after enrolment, it is made apparent that the student requires special support,
reasonable adjustments will be made to the learning environment, training delivery, learning
resources and/or assessment tasks to accommodate the particular needs of the student. An
adjustment is reasonable if it can accommodate the student’s particular needs, while also
taking into account factors such as the student’s views, the potential effect of the adjustment
on the student and others and the costs and benefits of making the adjustment.
Any adjustments made must:
• be discussed, agreed and documented in the assessment record
• benefit the student
• maintain the integrity of the competency standards and course requirements as stipulated
in the training package
• be reasonable to expect in a workplace.
Reasonable adjustment may consist of:
• providing additional time for students to complete learning and assessment tasks
• presenting questions orally for students with literacy issues
• asking questions in a relevant practical context
• using large print material
• extending the course duration
• Presenting work instructions in diagrammatic or pictorial form instead of words and
sentences.
Complaints and appeals:
If you are dissatisfied with an assessment outcome, you may appeal the assessment decision. In
the first instance, you are encouraged to appeal informally by contacting the assessor and
discussing the matter with them. If you are dissatisfied with the outcome of such discussion, you
may appeal further to training manager. If you are still dissatisfied, you may appeal formally and
in writing to have the result reviewed. For more information, refer to the Assessment Policy and
the Complaints and Appeal Policy and Procedure available in Australian School Of Commerce
Website.
Assessor intervention:
Assessors will check if you are ready for the assessment and defer the assessment if you are not.
Feedback will be given to you at the completion of the assessment. During role play, the
assessor may act as a client or employer, where required, but the assessor will not interfere with
the assessment. If the assessment activities might impact on your safety or that of others, the
assessor will stop the assessment immediately.
Plagiarism, cheating and assessment dishonesty:
Australian School Of Commerce considers plagiarism and cheating as a serious misdemeanor.
Evidence of plagiarism and cheating is treated on a case by case basis and the consequences
for students engaging in such practices may include failure of the assessment or unit or exclusion
from the course. For more information, refer to Australian School Of Commerce’s Assessment
Policy and Procedures.
Note: Referencing is a way of acknowledging the source of information that a person uses to
research your assignment. References should be provided whenever someone else’s words.
Ideas or research is used. One should also provide references for any information used. Website,
journals, Research paper, Blogs, article and any other online sources needs to be referenced.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 11 of 49
Assessor feedback:
Assessors will provide feedback on the assessment that you have submitted. This can identify
your strengths and weaknesses or be an overall comment on your submission. A copy of the
feedback along with your submission will be given to you and you must keep a copy of it
throughout the completion of the course.
Student Declaration:
Make sure you understand what is required of you before signing this agreement.
Please sign and date this agreement before you begin the assessment process.
I.............................................................................. (Student Name) have read and understand the
information provided above and also understand and accept that any act of plagiarism and
academic dishonesty may have penalties including cancellation or suspension of my enrolment
with Australian School Of Commerce. The assessment has been explained to me. I understand
the following:
• I can discuss any special needs I have with my assessor.
• How the assessment decision will be made.
• I can re-attempt the assessment if I need to.
• I can discuss my assessment result if I am unhappy with the decision.
• I have been told the date, time and place for assessment.
I further declare that:
• All assessment work submitted for this unit competency is my own original work and
plagiarism and collusion has not occurred.
• Assessment work has not been copied or submitted for any other unit/course.
• I have taken proper care and effort to ensure my work has not been copied by another
person.
• I have retained a copy of this assessment for my own records in the event I have to
reproduce my work.
• I am aware that any assessment deemed unsatisfactory will require me to undergo
reassessment which may be different to the one originally submitted.
Student signature: ............................................................... Date: ....../....../.......
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 12 of 49
Refer Part 2 for Assessments
PART 2
Assessment tasks
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 13 of 49
Assessment Task Cover Sheet Task 1 (AT1)
Student details
Student Name: Student ID:
Assessment details
Unit of Competency: BSBHRM613- CONTRIBUTE TO THE DEVELOPMENT OF LEARNING AND
DEVELOPMENT STRATEGIES
Assessment Task 1: Knowledge test
Date of Submission:
Assessment Outcome
Attempt 1 Satisfactory Not Satisfactory
Attempt 2 Satisfactory Not Satisfactory
Attempt 3 Satisfactory Not Satisfactory
Feedback:
Student Plagiarism Declaration: By submitting this assessment to the college, I declare that this
assessment task is original and has not been copied or taken from another source except where this
work has been correctly acknowledged. I have made a photocopy or electronic copy or photograph of
my assessment task, which I can produce if the original is lost.
Assessor: I declare that I have conducted a fair, valid, reliable and
flexible assessment of this student, and I have provided appropriate
feedback. I also declare that I have undertaken the indicated
assessment integrity checks
Check for plagiarism Software Yes No
Check for copying/collusion Yes No
Check for authenticity (own work) Yes No
Cheating or use of model answers Yes No
Student: I have received,
discussed and accepted my
result as above for this
assessment and I am aware of
my appeal rights.
Signature: .........................................................
Signature: ................................
Date: .................................................................
Date: .........................................
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 14 of 49
Assessment task 1: Knowledge Test
Required documents and equipment:
▪ Computer with internet connection to refer to various programs such as MS word, MS excel,
MS PowerPoint or any other recognised software program.
▪ Australian School Of Commerce Learners’ resources for the unit BSBHRM613- Contribute to
the development of learning and development strategies (organised by the
trainer/assessor)
▪ Learner’s notes
Instructions for students:
▪ This assessment will be conducted in ASOC’s Campus with access to the resources listed
above.
▪ You must answer all knowledge questions as part of this assessment and submit answers in
electronic copy.
▪ Do not start answering questions without understanding what is required from you. Read
the questions carefully and critically analyse them for a few seconds, this will help you to
identify what is really needed.
▪ No marks or grades are allocated for this assessment task. The outcome of the task will be
Satisfactory or Not Satisfactory.
▪ Your trainer/assessor may ask relevant questions on this assessment task to ensure that this is
your own work.
▪ You will be advised to read instruction given in this document before starting assessment.
▪ Your trainer/assessor will clearly explain the assessment process and tasks to be completed.
▪ Please make sure you understand what evidence is required to be collected and how.
▪ Be concise to the point and write answers according to the given word-limit to each
question and do not provide irrelevant information. Be careful, quantity is not quality.
▪ Be careful to use non-discriminatory language. The language used should not devalue,
demean, or exclude individuals or groups on the basis of attributes such as gender,
disability, culture, race, religion, sexual preference or age. Gender inclusive language
should be used.
▪ When you quote, paraphrase, summarise or copy information from the sources you are
using to write your answers/research your work, you must always acknowledge the source.
▪ Please make sure you know your rights and the Complaints and Appeal process.
▪ Please make sure you discuss any special needs or reasonable adjustments to be
considered during the assessment
▪ Please ensure that you must have all the required resources needed to complete this task.
▪ You will be marked for all responded questions.
▪ Answers must demonstrate an understanding and application of relevant concepts, critical
thinking, and good writing skills.
▪ Your Trainer/Assessor will provide the feedback and notify you when results are available.
▪ If all assessment tasks are deemed Satisfactory (S), then the unit outcome is Competent (C).
▪ If at least one of the assessment task is deemed Not Satisfactory (NS), then the unit
outcome is Not Yet Competent (NYC).
▪ Once all assessment tasks allocated to this Unit of Competency have been undertaken,
trainer/assessor will complete an Assessment plan to record the unit outcome. The outcome
will be either Competent (C) or Not Yet Competent (NYC).
▪ You are required to mention your name and student Id in either header or footer of the
assessment document to be submitted.
▪ Please refer Instruction for learner in Part 1 for more information.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 15 of 49
Planning the assessment
Access all resources mentioned in required resources, either printed copies or access via the
internet.
▪ You must answer all questions in the knowledge test assessment.
▪ Time allocated to complete this assessment is 4 hours.
▪ Assessor will set a time to provide feedback.
Resubmissions and reattempts:
▪ Where a student’s answers are deemed not satisfactory after the first attempt, a
resubmission attempt will be allowed. Students will be given total 3 attempts including 1
original plus 2 reassessments.
▪ Student may speak to their Trainer/Assessor if student have any difficulty in completing this
task and require reasonable adjustments (e.g. can be given as an oral assessment).
Evidence specifications:
At the end of the assessment, student will be required to submit the following evidence
▪ Completed assessment task with all questions answered.
▪ Completed and signed cover sheet for the assessment.
Knowledge Test
QUESTION
NUMBER
QUESTIONS
Students
response (to
be
completed
by the
assessor)
Question 1:
Complete the table below about legislation, codes of practice and
national standards relevant to your job role.
A. Legislation
▪ Identify at least two federal or state/territory legislation
relating to learning and development that are
applicable to your job role.
▪ Identify at least one provision of each identified
legislation that must be followed when designing
learning and development strategies for your
organisation/simulated workplace.
Legislation Provision Relevant to Learning
and Development
S
NS
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 16 of 49
a.
b.
B. Codes of practice
▪ Identify at least two codes of practice applicable to your
organisation/simulated workplace, or to the type of
industry of your organisation/simulated workplace.
▪ Identify at least one provision of each identified code of
practice that can be adopted when designing learning
and development strategies for your
organisation/simulated workplace.
Code of Practice Provision Relevant to Learning
and Development
a.
b.
c.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 17 of 49
C. National Standards
▪ Identify at least two national standards relevant to learning
and development that are applicable to your job role.
▪ Identify at least one provision of each identified national
standard that can be adopted when designing learning
and development strategies for your
organisation/simulated workplace.
National Standard Provision Relevant to Learning
and Development
a.
b.
Question 2: Answer the questions below about consultation and communication
processes relevant to development of organisational learning and
development strategies.
a. Outline the four recommended stages of the consultation
process with key stakeholders to seek their inputs in
developing organisational learning and development
strategies.
i.
ii.
S
NS
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 18 of 49
iii.
iv.
b. Identify at least two communication techniques that can be
used in an ongoing communication process with key
stakeholders to share information with them about
organisational learning and development.
i.
ii.
Question 3:
Complete the table below.
Identify at least four common approaches to designing learning
strategies.
Briefly explain, in your own words, how each identified common
approach to designing learning strategies can be applied at a
simulated workplace.
Common Approach to
Designing Learning
Strategies
Application of the Common Approach to
Designing Learning Strategies at the
Simulated workplace
a.
b.
S
NS
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 19 of 49
c.
d.
Question 4:
Outline the five key guiding factors for organisational learning and
development strategy design.
a.
b.
c.
d.
e.
S
NS
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 20 of 49
Question 5:
Complete the table below.
▪ Identify the four stages of Kaizen or iterative continuous
improvement process that can be applied to organisational
learning and development strategies.
Briefly explain, in your own words, how each stage of the Kaizen or
iterative continuous improvement process can be applied to
organisational learning and development strategies.
Kaizen or Iterative
Continuous
Improvement Process
Stage
Application of Kaizen or Iterative
Continuous Improvement Process Stage
to Organisational Learning and
Development Strategies
a.
b.
c.
d.
S
NS
Question 6: Complete the table below.
▪ Name any two evaluation strategies that can be applied at your
organisation/simulated workplace to evaluate effectiveness of
an implemented organisational learning strategy.
Briefly discuss each identified evaluation strategy in your own words.
Evaluation Strategy Brief Discussion of Each Evaluation
Strategy
S
NS
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 21 of 49
Assessment Task Cover Sheet Task 2 (AT2)
Student details
Student Name: Student ID:
Assessment details
Unit of Competency: BSBHRM613- CONTRIBUTE TO THE DEVELOPMENT OF LEARNING AND
DEVELOPMENT STRATEGIES
Assessment Task 2: Written Report and Presentation
Date of Submission:
Assessment Outcome
Attempt 1 Satisfactory Not Satisfactory
Attempt 2 Satisfactory Not Satisfactory
Attempt 3 Satisfactory Not Satisfactory
a.
b.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 22 of 49
Feedback:
Student Plagiarism Declaration: By submitting this assessment to the college, I declare that this
assessment task is original and has not been copied or taken from another source except where this
work has been correctly acknowledged. I have made a photocopy or electronic copy or photograph of
my assessment task, which I can produce if the original is lost.
Assessor: I declare that I have conducted a fair, valid, reliable and
flexible assessment of this student, and I have provided appropriate
feedback. I also declare that I have undertaken the indicated
assessment integrity checks
Check for plagiarism Software Yes No
Check for copying/collusion Yes No
Check for authenticity (own work) Yes No
Cheating or use of model answers Yes No
Student: I have received,
discussed and accepted my
result as above for this
assessment and I am aware of
my appeal rights.
Signature: .........................................................
Signature: ................................
Date: .................................................................
Date: .........................................
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 23 of 49
Assessment task 2: Written Report and Presentation
Required documents and equipment:
▪ Computer with internet connection to refer to various programs such as MS word, MS excel,
MS PowerPoint or any other recognised software program.
▪ Simulated work environment
▪ Australian School Of Commerce Learners’ resources for the unit BSBHRM613- Contribute to
the development of learning and development strategies
(organised by the trainer/assessor)
▪ Learner’s notes
▪ Appendix 1 (provided by trainer/assessor)
▪ Templates Attached
Instructions for students:
This is a Project-based assessment where you are required to read the scenario provided and
complete the activities at the end of this task. This assessment also includes role play activities.
▪ This assessment will be conducted in ASOC’S Campus with access to the resources listed
above.
▪ Student must read and respond to all criteria of this assessment task and submit answers in
electronic copy.
▪ No marks or grades are allocated for this assessment task. The outcome of the task will be
Satisfactory or Not Satisfactory.
▪ You will be advised to read instruction given in this document before starting assessment.
▪ Your trainer/assessor will clearly explain the assessment process and tasks to be completed.
▪ Please make sure you understand what evidence is required to be collected and how.
▪ You must satisfactorily answer all questions to be deemed Satisfactory for this assessment.
▪ Be concise provide explanation according to the given word-limit and do not provide
irrelevant information. Be careful, quantity is not quality.
▪ Be careful to use non-discriminatory language. The language used should not devalue,
demean, or exclude individuals or groups on the basis of attributes such as gender,
disability, culture, race, religion, sexual preference or age. Gender inclusive language
should be used.
▪ When you quote, paraphrase, summarise or copy information from the sources you are
using to write your answers/research your work, you must always acknowledge the source.
▪ Please make sure you know your rights and the Complaints and Appeal process.
▪ Please make sure you discuss any special needs or reasonable adjustments to be
considered during the assessment
▪ Please ensure that you must have all the required resources needed to complete this task.
▪ You are required to mention your name and student Id in either header or footer of the
assessment document to be submitted. Your Trainer/Assessor will provide the feedback and
notify you when results are available.
▪ If all assessment tasks are deemed Satisfactory (S), then the unit outcome is Competent (C).
▪ If at least one of the assessment task is deemed Not Satisfactory (NS), then the unit
outcome is Not Yet Competent (NYC).
▪ Once all assessment tasks allocated to this Unit of Competency have been undertaken,
trainer/assessor will complete an Assessment plan to record the unit outcome. The outcome
will be either Competent (C) or Not Yet Competent (NYC).
▪ You are required to mention your name and student Id in either header or footer of the
assessment document to be submitted.
▪ Please refer Instruction for learner in Part 1 for more information.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 24 of 49
Planning the assessment
▪ Access all resources mentioned in required resources, either printed copies or access via
the internet.
▪ Time required for assessment: 16 hours (this will be completed over multiple sessions but
student must submit assessment on or before the due date provided by the
trainer/Assessor). Role play is allocated 10 minutes per student per role play activity.
▪ Complete and submit the assessment on the date given by the Assessor.
▪ Assessor will set a time to provide feedback.
Resubmissions and reattempts:
▪ Where a student’s answers are deemed not satisfactory after the first attempt, a
resubmission attempt will be allowed. Students will be given total 3 attempts including 1
original plus 2 reassessments.
▪ Student may speak to their Trainer/Assessor if student have any difficulty in completing this
task and require reasonable adjustments (e.g. can be given as an oral assessment).
Evidence specifications:
At the end of this assessment, you will be required to submit following evidence before due date
specified by the assessor.
▪ Completed and signed Assessment cover sheet
▪ Documentation must be submitted electronically.
Overview:
Case study
‘Task 1: Evaluate Existing Learning and Development Methods
ASSESSMENT INSTRUCTIONS
This task will require you to prepare a draft learning and development methods
evaluation report by evaluating existing learning and development methods in
your organisation/simulated workplace against organisational requirements.
Use your simulated workplace/organisation’s template to complete this task, or
use the Learning and Development Methods Evaluation Report template
provided at the Bounce Fitness site.
To complete this task, you must:
▪ Access and review documents relating to learning and development, including:
o Organisational policies and procedures relevant to learning and development
strategies, training and assessment.
Relevant organisational documents can include corporate induction policy, new
employee onboarding guide, transfer and job-rotation policy, employee
performance management policy etc.
o Relevant standard operating procedures.
o Relevant information relating to organisational learning and development to
evaluate methods of learning and development, including:
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 25 of 49
- At least one legislation
- At least two codes of practice
- At least two national standards
o Relevant organisational/simulated workplace documents to identify
organisational requirements for learning and development, such as:
- Strategic plans
- Training plans
- Workforce plans
▪ Identify the following:
o At least two existing methods of learning.
Existing learning methods can include simulated workplace practices such as
instructor-led training, eLearning, on-the-job training, induction and internship.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 26 of 49
o At least two existing methods of development.
Existing development methods can include simulated workplace practices such as
coaching, mentoring, job-rotation and performance management.
o Identify at least two organisational requirements for learning and development
by reviewing relevant textual information from the documents accessed and
reviewed above.
Organisational requirements may relate to strategic, policy or people requirements.
▪ Evaluate each identified existing method of learning and each identified existing
method of development against each of the identified organisational requirements.
▪ Document the information outlined above in a draft learning and development
evaluation report.
Review Simulated workplace Project Task 1 – Assessor’s Checklist before
starting this task. This form outlines the following:
▪ Resources you are required to access to complete the task.
▪ All criteria your submission must address to satisfactorily complete this task.
Your assessor will discuss these resources with you, and the criteria outlined in
this form prior to this assessment.
Review the template you will use to complete this task. If you are using a
template from your simulated workplace/organisation, discuss with your
assessor to ensure that the template covers all requirements that apply to this
task. Otherwise, use the Learning and Development Methods Evaluation Report
template provided at the Bounce Fitness site.
Submit the draft learning and development methods evaluation report to your
assessor. Leave the success metrics/KPIs and analysis of impact of learning and
development on organisation sections blank.
Include any supplementary documents/sources used to create the learning
and development evaluation report, such as:
▪ Organisational documents such as policies, procedures and standard operating
procedures used to identify existing methods of learning and development at the
simulated workplace.
▪ Relevant textual information referenced to identify organisational requirements for
learning and development, including organisational documents such as strategic plans,
training plans and workforce plans.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 27 of 49
Task 2: Analyse Impact of Learning and Development
ASSESSMENT INSTRUCTIONS
This task will require you to analyse impact of existing learning and
development methods in your organisation/simulated workplace identified in
Simulated workplace Project Task 1. You will also be required to consult with
relevant stakeholders to verify results of analysis.
To complete this task, you must:
▪ Identify at least two relevant metrics/key performance indicators (KPIs) to measure
success of learning and development methods.
Relevant metrics must correspond to the organisational strategic, policy
and/or people requirements identified in Simulated workplace Project Task
1.
▪ Access and review
o The draft learning and development methods evaluation report from Simulated
workplace Project Task 1.
o Data/information used to review performance on identified metrics/KPIs to
analyse impact of learning and development on organisation.
▪ Analyse impact of learning and development on organisation by reviewing
organisational performance on each identified metric/KPI.
Organisational performance on identified metrics/KPIs must be isolated to
account only for impact of learning and development.
▪ Consult with at least two relevant stakeholders to verify analysis of impact of learning
and development on organisation.
Relevant stakeholders are individuals or groups of individuals who can make
an impact on, or those who can get impacted decisions relating to
organisational learning and development. Stakeholders must include at
least two personnel from the following categories:
o Internal stakeholders or individuals within the organisation such as colleagues,
team leaders, heads of departments or senior managers.
o External stakeholder or individuals/entities external to the organisation such as
trainers, industry bodies, industry associations or regulators.
▪ Update the draft learning and development methods evaluation report based on the
verified analysis above.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 28 of 49
Review Simulated workplace Project Task 2 – Assessor’s Checklist before
starting this task. This form outlines the following:
▪ Resources you are required to access to complete the task.
▪ All criteria your submission must address to satisfactorily complete this task.
Your assessor will discuss these resources with you, and the criteria outlined in
this form prior to this assessment.
Submit the completed learning and development methods evaluation report
to your assessor. Include the data/information used to review performance on
metrics/KPIs to analyse impact of learning and development on organisation,
as supplementary evidence.
You must also submit evidence of consultation with at least two relevant
stakeholders to verify analysis of impact of learning and development on
organisation. Evidence must be at least one of the following:
▪ Email correspondence
▪ Meeting minutes
▪ Evidence of the meeting conducted with the stakeholder.
When using this as evidence, ensure to inform the stakeholder of the purpose
of the recording before doing so.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 29 of 49
Task 3: Determine Quality Management Policies and Processes for
Learning and Development Strategy
ASSESSMENT INSTRUCTIONS
This task will require you to determine quality management policies and
processes, and prepare a draft learning and development strategic plan for at
least one work area in your organisation/simulated workplace.
Use your simulated workplace/organisation’s template to complete this task, or
use the Learning and Development Strategic Plan template provided at the
Bounce Fitness site.
To complete this task, you must:
▪ Identify at least one work area in your organisation/simulated workplace for the
development of learning and development strategy.
Work area could be a function in your organisation/simulated workplace such
as Finance, Accounts or Legal and Regulatory Affairs, or a specific job role
in a business vertical such as sales managers or customer service
representatives.
▪ Access and review:
o Printed and online sources relating to options for quality management
principles.
o Documents/resources to determine compliance requirements for quality
management policies and processes, such as quality management standards.
▪ Outline at least two options of quality management principles that could be applied to
learning and development for the identified work area in the organisation/simulated
workplace.
Quality management principles are a set of rules and guidelines that form the
basis for achieving and maintaining consistent excellence in
organisational practices. Options of quality management principles can
include:
o Kaizen or continuous improvement
o Quality circles
o Total quality cycle or quality assurance and quality control (QA/QC).
▪ Review the identified options of quality management principles to check suitability in
your organisational context.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 30 of 49
▪ Select at least one quality management principle out of the options reviewed.
Criteria to determine suitability of quality management principles can include:
o Ongoing application in other work areas/functions
o Buy-in from senior management
o Ease of implementation
▪ Identify the following based on the selected quality management principle:
o At least two new quality management policies to be developed.
o At least two new quality management processes to be developed.
▪ Identify at least two compliance requirements for the identified quality management
policies and processes.
Examples of compliance requirements include setting key performance
indicators, establishing monitoring mechanisms, ensuring stipulated
documentation, etc.
▪ Prepare a draft learning and development strategic plan based on the information
outlined above.
Review Simulated workplace Project Task 3 – Assessor’s Checklist before
starting this task. This form outlines the following:
▪ Resources you are required to access to complete the task.
▪ All criteria your submission must address to satisfactorily complete this task.
Your assessor will discuss these resources with you, and the criteria outlined in
this form prior to this assessment.
Review the template you will use to complete this task. If you are using a
template from your simulated workplace/organisation, discuss with your
assessor to ensure that the template covers all requirements that apply to this
task. Otherwise, use the Learning and Development Strategic Plan template
provided at the Bounce Fitness site.
Submit the partially completed learning and development strategic plan to
your assessor. Leave the organisational requirements for learning and
development strategy sections blank.
Include any supplementary documents/sources used to create the draft
learning and development strategic plan, such as:
▪ Printed and online sources relevant to options for quality management principles
examined.
▪ Documents/resources used to determine compliance requirements for quality
management policies and processes, such as quality management standards.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 31 of 49
Task 4: Update Learning and Development Strategic Plan
ASSESSMENT INSTRUCTIONS
This task will require you to update and complete the draft learning and
development strategic plan from Simulated workplace Project Task 3.
To complete this task, you must:
▪ Access and review:
o The final learning and development methods evaluation report from Simulated
workplace Project Task 2.
o The draft learning and development strategic plan developed for one work
area in your organisation/simulated workplace in Simulated workplace Project
Task 3.
o Human resources documents and policies to identify human resources learning
requirements.
HR documents can include job descriptions for key roles, workforce plans and
management reports from performance review data.
▪ Outline identified organisational requirements for learning and development.
▪ Identify additional organisational requirements as relevant to learning and
development for the identified work area, including:
o At least two technological or systems requirements
Technological or systems requirements refer to the needs of the organisation from
any learning and development technologies to be deployed such as learning
management systems or multimedia authoring tools. Technological or systems
requirements may include specifications for:
- Accessibility
- Number of users
- Concurrent system users
- Industry learning and eLearning standards
- Storage systems including learning content management systems and
learning object repositories.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 32 of 49
o At least two human resources learning requirements.
These requirements refer to the existing capabilities of its human resources, and their
future learning needs.
▪ Update the learning and development strategic plan with the complete list of
organisational requirements for learning and development strategy.
Review Simulated workplace Project Task 4 – Assessor’s Checklist before
starting this task. This form outlines the following:
▪ Resources you are required to access to complete the task.
▪ All criteria your submission must address to satisfactorily complete this task.
Your assessor will discuss these resources with you, and the criteria outlined in
this form prior to this assessment.
Submit the completed learning and development strategic plan to your
assessor. Include any organisational documents such as human resources
documents and policies used to identify human resources learning
requirements.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 33 of 49
Task 5: Develop Processes for Learning and Development Strategy
Formation
ASSESSMENT INSTRUCTIONS
This task will require you to develop processes and procedures to liaise with
stakeholders. You will also be required to develop procedures to monitor
learning and development strategies and resources.
Use your simulated workplace/organisation’s template to complete this task, or
use the Standard Operating Process template provided at the Bounce Fitness
site.
To complete this task, you must:
▪ Develop at least one consultation process to seek stakeholder input during design,
implementation and review of learning and development strategy, including:
o Definition of relevant stakeholders to be consulted.
Relevant stakeholders for learning and development include educators, learners
and others such as senior management, heads of departments, IT staff and
administrative staff.
o At least two liaison procedures, including:
- At least one procedure to support input of relevant stakeholders.
- At least one procedure to encourage input of relevant stakeholders.
Process is a collection of inter-connected procedures. Procedures are detailed
guidelines or stepwise instructions for doing a specific task.
Procedure to support inputs of relevant stakeholders will focus on providing
stakeholders with what they need so that they can give effective inputs.
Procedure to encourage input of relevant stakeholders will focus on ensuring open
and safe environment to allow stakeholders to give their inputs.
▪ Develop at least one communication process to communicate with stakeholders during
design, implementation and review of learning and development strategy, including:
o Definition of relevant stakeholders for communication.
o At least two liaison procedures for communication with relevant stakeholders.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 34 of 49
▪ Develop a process for monitoring learning and development for the identified work
area in your organisation/simulated workplace, including:
o At least one procedure to monitor learning and development strategies.
The procedure to monitor learning and development strategies can include
guidelines on:
- Including date/timelines when the learning and development strategies
were monitored.
- Recording actual outcomes of the learning and development strategies
against target KPIs and objectives.
- Tracking status of compliance with organisational requirements as listed
in the learning and development strategic plan in Simulated workplace
Project Task 4.
- Tracking status of compliance and review options for deploying quality
management policies and processes as outlined in the learning and
development strategic plan in Simulated workplace Project Task 4.
o At least one procedure to monitor learning and development resources.
The procedure to monitor learning and development resources can be developed
for resources such as
- Budget
- Staff
- Learning resources
- Assessment tools
The procedure to monitor learning and development resources can include
guidelines on:
- Including date/timelines when the learning and development resources
were monitored.
- Recording actual resource utilisation as compared to budgeted
resource allocation.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 35 of 49
Review Simulated workplace Project Task 5 – Assessor’s Checklist before
starting this task. This form outlines the following:
▪ Resources you are required to access to complete the task.
▪ All criteria your submission must address to satisfactorily complete this
task.
Your assessor will discuss these resources with you, and the criteria outlined in
this form prior to this assessment.
Review the template you will use to complete this task. If you are using a
template from your simulated workplace/organisation, discuss with your
assessor to ensure that the template covers all requirements that apply to this
task. Otherwise, use the Standard Operating Process template provided at the
Bounce Fitness site.
Submit the following completed documents to your assessor:
▪ Stakeholder consultation process, including:
o At least two liaison procedures to consult with relevant
stakeholders, including:
- At least one procedure to support input of relevant stakeholders.
- At least one procedure to encourage input of relevant stakeholders.
▪ Stakeholder communication process, including:
o At least two procedures to communicate with relevant
stakeholders.
▪ Monitoring process for learning and development, including:
o At least one procedure to monitor learning and development
strategies.
o At least one procedure to monitor learning and development
resources.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 36 of 49
Task 6: Design Learning and Development Strategy for Identified
Work Area
ASSESSMENT INSTRUCTIONS
This task will require you to:
▪ Develop a learning and development strategy for the identified work area in your
organisation/simulated workplace.
▪ Source and modify learning resources and assessment tools to meet requirements of
the learning and development strategy developed.
Use your simulated workplace/organisation’s template to complete this task, or
use the Learning and Development Strategy template provided at the Bounce
Fitness site.
To complete this task, you must:
▪ Access and review:
o The learning and development strategic plan finalised in Simulated workplace
Project Task 4 to recap:
- Identified work area to develop learning and development strategy.
- Organisational requirements for learning and development strategy.
o The stakeholder consultation process developed in Simulated workplace Project
Task 5.
o Relevant information on common approaches for learning and development
strategy design.
Sources of relevant information can include printed and online sources.
o At least two relevant learning resources to support learning and development
strategy.
Learning resources refer to resources which support organisational learning, such as
print materials, lesson plans, online or eLearning modules, videos and webinars.
o At least two relevant assessment tools to support learning and development
strategy.
Assessment tools refer to tools to assess knowledge, skills and attitudes of learners,
such as quizzes, aptitude tests, psychometric tests and live projects.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 37 of 49
▪ Examine at least two common approaches to learning and development strategy
design.
Common approaches refer to the options available for an organisation while
designing its learning and development strategy, from learner-driven to
performance-driven approaches. Common approaches can include:
o Self-directed learning
o Conventional stand-alone techniques
o Learning ecosystem
o 70-20-10 approach.
▪ Select the approach best suited to the work area identified in the learning and
development strategic plan from Simulated workplace Project Task 4.
▪ Consult with at least two relevant stakeholders using the stakeholder consultation
process developed in Simulated workplace Project Task 5 to get their inputs on
designing the learning and development strategy.
Relevant stakeholders must be identified based on the definition of
stakeholders in the consultation process developed in Simulated
workplace Project Task 5. Learner must use the procedures included in the
consultation process to support and encourage input of relevant
stakeholders on designing the learning and development strategy.
▪ Design at least one flexible strategy each for:
o Organisational learning
o Development
o Assessment
Ensure organisational requirements and stakeholder inputs are incorporated in
the flexible strategies.
Flexible strategies support changing organisational learning, development
and assessment needs over time, and are open to continuous
improvement.
▪ Prepare a learning and development strategy incorporating the flexible organisational
learning, development and assessment strategies above.
▪ Modify at least two learning resources to meet requirements of the learning and
development strategy developed.
▪ Modify at least two assessment tools to meet requirements of the learning and
development strategy developed
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 38 of 49
Review Simulated workplace Project Task 6 – Assessor’s Checklist before
starting this task. This form outlines the following:
▪ Resources you are required to access to complete the task.
▪ All criteria your submission must address to satisfactorily complete this task.
Your assessor will discuss these resources with you, and the criteria outlined in
this form prior to this assessment.
Review the template you will use to complete this task. If you are using a
template from your simulated workplace/organisation, discuss with your
assessor to ensure that the template covers all requirements that apply to this
task. Otherwise, use the Learning and Development Strategy template
provided at the Bounce Fitness site.
Submit the following documents to your assessor:
▪ Completed learning and development strategy.
▪ At least two modified learning resources.
▪ At least two modified assessment tools.
Include any supplementary documents/sources used, such as the original
learning resources and assessment tools sourced.
You must also submit evidence of collaboration with at least two relevant
stakeholders to get their inputs on learning and development strategy for the
identified work area. Evidence must be at least one of the following:
▪ Email correspondence
▪ Meeting minutes
▪ Evidence of the meeting conducted with the stakeholder.
When using this as evidence, ensure to inform the stakeholder of the purpose
of the recording before doing so.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 39 of 49
Task 7: Establish Processes and Procedures to Implement Learning
and Development Strategy
ASSESSMENT INSTRUCTIONS
This task will require you to establish processes and procedures to implement
the learning and development strategy designed in Simulated workplace
Project Task 6. You will also be required to contribute to development of
compliant assessment processes for learning and development.
Use your simulated workplace/organisation’s template to complete this task, or
use the Standard Operating Process template provided at the Bounce Fitness
site.
To complete this task, you must:
▪ Access and review:
o Organisational requirements for learning and development listed in the learning
and development strategic plan in Simulated workplace Project Task 4.
o Learning and development strategy designed in Simulated workplace Project
Task 6.
▪ Develop at least two processes to implement the learning and development strategy
designed in Simulated workplace Project Task 6 for the identified work area, using
logical processes and an intuitive understanding of organisational context, including:
o Allocation process.
The allocation process must include at least two procedures,
including:
- At least one set of procedures for allocation of resources.
- At least one set of procedures for allocation of staff.
o Management process.
The management process must include at least two procedures,
including:
- At least one set of procedures for management of resources.
- At least one set of procedures for management of staff.
▪ Contribute to development of at least two assessment processes for organisational
learning and development, ensuring compliance with organisational requirements
listed in the learning and development strategic plan in Simulated workplace Project
Task 4.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 40 of 49
Review Simulated workplace Project Task 7 – Assessor’s Checklist before
starting this task. This form outlines the following:
▪ Resources you are required to access to complete the task.
▪ All criteria your submission must address to satisfactorily complete this task.
Your assessor will discuss these resources with you, and the criteria outlined in
this form prior to this assessment.
Review the template you will use to complete this task. If you are using a
template from your simulated workplace/organisation, discuss with your
assessor to ensure that the template covers all requirements that apply to this
task. Otherwise, use the Standard Operating Process template provided at the
Bounce Fitness site.
Submit the following completed documents to your assessor:
▪ Processes to implement learning and development strategy.
▪ Compliant assessment processes for organisational learning and development to which
you contributed.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 41 of 49
Task 8: Implement Organisational Learning Strategy
ASSESSMENT INSTRUCTIONS
This task will require you to implement the organisational learning strategy
developed in Simulated workplace Project Task 6.
To complete this task, you must:
▪ Access and review:
o Learning and development strategy designed in Simulated workplace Project
Task 6.
o Processes and procedures to implement the learning and development strategy
established in Simulated workplace Project Task 7.
▪ Implement the learning and development strategy designed in Simulated workplace
Project Task 6, by using the processes and procedures established in Simulated
workplace Project Task 7.
▪ Document outcomes of implementation of learning and development strategy on at
least two relevant metrics/key performance indicators (KPIs) in appropriate recording
systems used within your organisation/simulated workplace.
Examples of relevant success metrics/key performance indicators are
employee retention rate, employee satisfaction rating, sales or revenue
growth, cost reduction and customer satisfaction rating.
Review Simulated workplace Project Task 8 – Assessor’s Checklist before
starting this task. This form outlines the following:
▪ Resources you are required to access to complete the task.
▪ All criteria your submission must address to satisfactorily complete this task.
Your assessor will discuss these resources with you, and the criteria outlined in
this form prior to this assessment.
Submit evidence of implementation of the organisational learning strategy to
your assessor, such as the documented outcomes of implementation of the
strategy on at least two relevant metrics/KPIs in organisational recording
systems. Evidence must be at least one the following:
▪ System-generated report from a recording system used within the
organisation/simulated workplace.
▪ Note from an authorised supervisor/manager certifying that the learning and
development strategy was implemented.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 42 of 49
Task 9: Evaluate Organisational Learning Strategy and Construct
Improvement Plans
ASSESSMENT INSTRUCTIONS
This task will require you to evaluate the organisational learning strategy
implemented in Simulated workplace Project Task 8, and construct plans for
improving the organisational learning strategy based on the results from
evaluation and relevant concepts from continuous improvement processes.
Use your simulated workplace/organisation’s template to complete this task, or
use the Learning and Development Strategy Evaluation template provided at
the Bounce Fitness site.
To complete this task, you must:
▪ Assess the organisational learning strategy implemented in Simulated workplace Project
Task 8 using logical processes and an intuitive understanding of organisational context,
including review of:
o Performance of at least two relevant resources.
Relevant resources refer to assets deployed to support the current organisational
learning strategy. Performance of resources can be assessed by reviewing
monitoring data from relevant organisational system, such as project
management system or enterprise resource management system.
Examples of resources include:
- Analyse and plan Technology or systems
- Equipment, machinery or tools
- Facilities and infrastructure
- Materials
- Financial resources/budget
o Performance of at least two people supporting the organisational learning
strategy.
Performance of people can be assessed by reviewing performance
appraisal/review data from relevant organisational system, such as employee
performance management system.
o Outcomes as measured by at least two relevant success metrics/key
performance indicators in your organisational context.
Outcomes must be measured by accessing performance data on the same
success metrics/key performance indicators which were documented in
Simulated workplace Project Task 8 after implementing the organisational
strategy.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 43 of 49
▪ Identifies at least two relevant continuous improvement processes associated with
organisational learning and development strategies.
Examples of relevant continuous improvement processes associated with
organisational learning and development strategies include:
o Feedback loops
o Learning needs analysis
o Periodic review of learning and development objectives
o Audit of learning methods, resources and assessment tools.
▪ Analyses the continuous improvement processes to identify at least two key concepts
that can be adapted to the organisational context.
▪ Construct at least two plans for improving organisational learning strategy based on:
o Results of evaluation of organisational learning strategy above.
o Key concepts identified from relevant continuous improvement processes.
Review Simulated workplace Project Task 9 – Assessor’s Checklist before
starting this task. This form outlines the following:
▪ Resources you are required to access to complete the task.
▪ All criteria your submission must address to satisfactorily complete this task.
Your assessor will discuss these resources with you, and the criteria outlined in
this form prior to this assessment.
Review the template you will use to complete this task. If you are using a
template from your simulated workplace/organisation, discuss with your
assessor to ensure that the template covers all requirements that apply to this
task. Otherwise, use the Learning and Development Strategy Evaluation
template provided at the Bounce Fitness site.
Submit the completed learning and development strategy evaluation report to
your assessor.
Include any supplementary documents/sources used to create the learning
and development strategy evaluation report, such as:
▪ Performance data for resources and people supporting organisational learning
strategy.
▪ Performance data on at least two relevant metrics/key performance indicators (KPIs) to
measure success of organisational learning strategy and methods.
▪ The continuous improvement processes associated with organisational learning and
development strategies analysed to identify key concepts.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 44 of 49
Task 10: Present and Implement Improvement Plans for
Organisational Learning Strategy
ASSESSMENT INSTRUCTIONS
Your assessor will observe you as you present the improvement plans for
organisational learning strategy constructed in Simulated workplace Project
Task 9 to at least two relevant stakeholders.
You will be assessed on your practical skills to:
▪ Select and use appropriate communication practices to present ideas and encourage
participation from all levels of stakeholders.
Appropriate communication practices include a formal presentation to a
group of stakeholders, or one-on-one meetings with individual
stakeholders.
▪ Use vocabulary and features appropriate to audience.
▪ Use listening and questioning techniques to seek opinions and confirm understanding.
Review the following before starting this task:
▪ Simulated workplace Project Task 10 – Assessor’s Checklist
▪ Simulated workplace Project Task 10 – Observation Form
These forms outline the following:
▪ Resources you are required to access to complete the task.
▪ All criteria your submission must address to satisfactorily complete this
task.
▪ All the practical skills you need to demonstrate to satisfactorily complete
this task.
Your assessor will also discuss with you the practical skills outlined in this form
prior to the assessment.
Submit any of the following written presentation materials that you used to
discuss the improvement plans for organisational learning strategy:
▪ PowerPoint presentation
▪ Handouts
It is recommended to have your assessor review first the presentation material will you used before
presenting with the key stakeholders to ensure that all information is covered.
You must also submit evidence of implementing the improvement plans constructed in Simulated
workplace Project Task 9, such as updated processes and procedures relating to the
organisational learning strategy.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 45 of 49
Observation Checklist- Assessor to be complete
Student Assessment Criteria Assessor to tick the
appropriate box
Assessor to tick the
appropriate box
Section 1 Section 2
Communication | Is the learner
able to:
• Communicate clearly with
others
• Ask for help when needed
• Follow instructions
• Identify the task
requirements including
document purpose and
proposed audience
• Consult with others to
determine meeting
concepts and
requirements
• Clarify task requirements
with supervisor (assessor)
as required
Yes
No
Safety | Is the
learner able to:
• Work safely at all
times
• Ensure your
actions do not
put the safety of
yourself or others
at risk
Yes
No
Section 3 Assessor to tick the appropriate document
completed by the student.
Did the student:
• Evaluate Existing Learning and Development
Methods
Yes
No
• Analyse Impact of Learning and Development Yes
No
• Determine Quality Management Policies and
Processes for Learning and Development
Strategy
Yes
No
• Update Learning and Development Strategic
Plan
Yes
No
• Documents/resources used to determine
compliance requirements for quality
Yes
No
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 46 of 49
Final Assessment Record
management policies and processes
• Printed and online sources relevant to options of
quality management principles examined.
Yes
No
• Stakeholder consultation process, including at
least two procedures to consult with educators,
learners and others
Yes
No
• Monitoring process, including a procedure to
monitor learning and development strategies
and a procedure to Procedure to monitor
learning and development resources
Yes
No
• Develop Processes for Learning and
Development Strategy Formation
Yes
No
• Relevant textual information referenced to
identify organisational requirements for learning
and development
Yes
No
• Final Learning and Development Methods
Evaluation Report
Yes
No
• Evidence of consultation with at least two
relevant stakeholders to verify analysis of impact
of learning and development on organisation
Yes
No
➢ Detailed evidences attached
Yes
No
➢ Assessor’s feedback:
➢ Student outcome:
S
NS
➢ Assessor Name and Signature:
➢ Date:
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 47 of 49
Student name:
Student ID:
Assessor name:
Date of
completion:
Unit of competency: BSBHRM613- CONTRIBUTE TO THE DEVELOPMENT OF LEARNING AND
DEVELOPMENT STRATEGIES
DEVELOPMENT STRATEGIES
Assessments
Student results
Satisfactory Not Yet
Satisfactory Not
Submitted
Assessment task 1: Knowledge Test
Assessment task 2: Written Report and Presentation
Comments/ Feedback:
Unit outcome: Competent Not Yet Competent
Is re-assessment required? Yes No
Assessor Signoff
By signing this final assessment record:
• I confirm that the student has attempted all requirements of this unit of competency
• I am satisfied the work submitted is their own work.
• I have informed the participant of the assessment decision.
Assessor signature: Date:
Student Signoff
By signing this final assessment record:
• I have received, discussed and accept the outcome from my assessment as above for this unit
of competency and I am aware of my right to appeal.
Student signature: Date:
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 48 of 49
PART 3
Appendix
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBHRM613 Candidate Assessment Tool Version no:23.05 Page 49 of 49
Appendix1- Assessment resource in simulated
business environment
ASOC will conduct this assessment in its campus by setting simulated business environment
which is safe and experiences typical activities experienced in those working environment in this
industry. The following resources will be made available to the learner:
▪ ASOC’s Institute office equipment and resources.
▪ Workplace policies and procedures.
▪ Workplace budgets and financial plans.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational
education and training legislation, frameworks and/or standards.
