BSBSTR801 Lead Innovative Thinking and Practice
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M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 1 of 33
Candidate Assessment Tool
STUDENT NAME:
STUDENT ID:
ASSESSOR NAME:
UNIT CODE AND TITLE: BSBSTR801 - Lead innovative thinking and practice
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 2 of 33
About this booklet
This Candidate assessment booklet has been designed for students undertaking face-to-face
mode of study to provide information before they undertake these assessments. It also contains
assessment tools to assess the skills and knowledge required from you to be deemed competent
in this unit.
Please read all the information given to you when you receive this assessment booklet. If you do
not understand any part of this booklet, please inform your trainer/assessor.
The assessment booklet contains three (3) parts:
PART 1: Assessment information: This part contains information on the assessment for this unit of
competency and how an assessment will be conducted throughout this unit to achieve the
competency. It includes:
• Application of the unit of competency
• Purpose of assessment
• Elements, performance evidence and knowledge evidence requirements of the unit
• Conditions, context, required resources and location of the assessment
• Assessment tasks
• Outline of evidence to be collected
• Administration, recording and reporting the requirements including special adjustments,
appeals, reasonable adjustments and assessors’ intervention.
PART 2: Assessment tasks: This part contains the information to undertake the assessment task
successfully. In each assessment task, students will find the following information:
• Task instructions
• Role play/Practical Demonstration information
• Information on resources required, where applicable.
PART 3: Appendix: This part contains the documents/templates required to complete the
assessment tasks (Part 2).
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 3 of 33
PART 1
Application of the unit of competency:
This unit describes the skills and knowledge required to generate, lead and sustain innovative
organisational thinking and practice.
Assessment Information
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 4 of 33
The unit applies to individuals who initiate and lead innovation in any industry or community
context. Each organization’s thinking and practice will be different depending on its core
business, purpose, size, complexity and broader operating context.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Purpose of assessment:
The primary objective of assessment is to support and encourage your learning.
Assessment results give the assessor an indication of how well you learnt in class and or areas you
may need extra support.
Performance evidence:
The candidate must demonstrate the ability to complete the tasks outlined in the elements,
performance criteria and foundation skills of this unit, including evidence of the ability to:
▪ lead at least one innovative thinking and practices for an organisation or work area.
In the course of the above, the candidate must:
▪ research, review and analyse trends in thinking and emerging practices as they relate to
an organisation’s current thinking and practices
▪ develop capacity to lead innovative thinking and practice in an organisational context.
Knowledge evidence:
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the
elements, performance criteria and foundation skills of this unit, including knowledge of:
• current and past theories and thinking about innovation
• creative thinking techniques
• personal leadership style
• methods to promote knowledge transfer and sustainable innovative activities
• innovative practices, processes, products and services
• strategies to foster workplace culture of innovation
• systems and processes that support innovation
• barriers and risks to innovation
• internal and external factors that impact innovation
• strategies for identifying, assessing and managing risks associated with innovation.
Context and conditions for assessment:
To comply with the assessment conditions of this unit:
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 5 of 33
• Skills for this unit of competency will be demonstrated in Australian School Of commerce
classroom/Computer lab located at Level 5, 123 Lonsdale Street, Melbourne, Victoria 3000.
• You will have access to suitable facilities, equipment and resources, including template
documentation, policies and procedures to undertake the assessment tasks for this unit of
competency (refer Templates)
Resources required:
The assessor will ensure that assessment is conducted in a safe environment, and you have
access to the following resources for the unit:
• PowerPoint presentation
• Access to other learning materials such as textbooks
• Access to a computer, the Internet and word-processing system such as MS Word
• Computer technology and documentation as required
• Codes of practice and standards issued by government regulators or industry groups
• Student assessment booklet
• Australian School Of commerce Learners’ resources for the unit BSBSTR801 - Lead innovative
thinking and practice
Clustering/holistic assessment:
There is no provision for clustering of assessments in this unit.
AQF Level
AQF levels and the AQF levels criteria are an indication of the relative complexity and/or depth
of achievement and the autonomy required to demonstrate that achievement.
All assessment tasks must ensure compliance with the requirements of AQF level and the AQF
level criteria. For more information, please visit http://www.aqf.edu.au/
Relevant Legislation
• Australian Human Rights Commission Act 1986
• Age Discrimination Act 2004
• Disability Discrimination Act 1992
• Racial Discrimination Act 1975
• Sex Discrimination Act 1984
• Code of ethics and codes of conduct
• Ethical Principles in the Workplace
• Codes of practice
• The Privacy Act 1988 (Privacy Act) and Australian Privacy Principles (APPs)
• Occupational Health and Safety Act 2004 – Applicable in Victoria
• Work Health and Safety Act 2011
Competency requirements:
To be judged competent in this unit, you must satisfactorily complete all assessment tasks to be
Competent (C) in the unit. Students with unsatisfactory completion of any of the assignment
tasks will be deemed Not Yet Competent (NYC).
Assessors will ensure that the evidence collected meets the requirements of the Rules of
Evidence (authentic, current, sufficient and valid) prior to entering results into the competency
record sheet.
Students unsuccessful at achieving “Satisfactory” for any assessment at the first attempt will be
given two opportunities for reassessment. If the student is still deemed Not Yet Competent (NYC)
after two reassessments in a unit of competency, student will be required to repeat the unit as
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 6 of 33
per the scheduled delivery of the course. For further details, refer to Australian School Of
commerce Assessment Policy and procedures.
Assessment tasks:
To achieve competency in this unit, you must satisfactorily complete all the following assessment
tasks within the date and time specified by your trainer/assessor. This will demonstrate that you
have all the required skills and knowledge for this unit.
Simulated Environment:
The simulated environment will provide students with all the required resources (such as the
equipment and participants, etc.) to complete the assessment task. The simulated environment
is very much like a learning environment where a student is able to practice, use and operate
appropriate industrial equipment, techniques, and practices under realistic workplace
conditions.
The simulated environment consists of the following:
• The training organisation is the workplace where the student will be required to complete
their job-related tasks and activities.
• The standard operating/workplace procedures.
• You will provide the student with assistance throughout the assessment activity. The
simulated environment must meet the following criteria:
- Follow standard operating/workplace procedures.
- Use up-to-date software and equipment.
- Work within stated timelines to meet deadlines.
- Gain experience in the challenges and complexities of dealing with multiple tasks.
- Experience prioritising competing tasks and dealing with contingencies.
- The simulated environment to work with others in a team.
- The simulated environment is sufficient to communicate, contribute and participate in tasks
and activities.
- The simulated environment is sufficient to work independently and manage workload.
Assessment tasks Assessment description Location of
assessment
Assessment Task 1
(AT1):
Knowledge Test
Students are required to complete the knowledge
test to be deemed competent. The learners are
required to answer in brief. They must answer all the
questions correctly to be marked satisfactory.
Australian
School Of
commerce
Assessment Task 2
(AT2):
Skills Assessment
A
This assessment includes a series of tasks and
activities you are required to perform in a simulated
work environment. Australian
School Of
commerce
Assessment Task 3
(AT3):
Skills Assessment
B
This assessment includes a series of tasks and
activities you are required to perform in a simulated
work environment. Australian
School Of
commerce
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 7 of 33
Outline of evidence to be collected:
You must submit the following evidence to be marked competent for this unit. Your assessor
willensure that the evidence submitted meets the Rules of Evidence which are valid, sufficient,
current and authentic.
Assessment Task 1
(AT1):
Knowledge
Test
• Answer all questions correctly in the Knowledge Test Questions and
submit to your assessor electronically.
• Complete and sign the cover sheet for assessment task
Assessment Task 2
(AT2):
Skills
Assessment A
• Conduct brainstorming session
• Conduct meeting
• Personal leadership style test
• Develop innovation & continuous improvement process
• Develop innovation risk management policy & procedures.
• Develop knowledge transfer policy & procedures.
Assessment Task 3
(AT3):
Skills
Assessment B
• Conduct meeting.
• PowerPoint presentation.
You must read and follow this information carefully while completing assessments for this unit of
competency and if you are unsure of any instruction, please contact your Trainer/assessor to
clarify.
The assessments are intended to be equitable, fair and flexible.
Instruction for learner
Prior to the commencement of the assessment:
The assessor will explain the Assessment Conditions and advise you prior to conducting
observation/assessment:
o what will occur throughout the assessment process
o when the assessment will occur (Date and Time)
o the level of competency expected
• Prior to the commencement of the assessment, you will be given the copy of the
Candidate Assessment Pack.
During the assessment:
• During role play/ practical demonstration, your trainer may be required to act as a student,
where required, but trainer/assessor will not interfere with the assessment.
• If the assessment activities might impact your safety or that of others, trainer/assessor will
stop the assessment immediately.
• Your trainer/assessor will confirm assessment submission details for each assessment task.
• You are required to mention your name and student Id in either header or footer of the
assessment document to be submitted.
Submission of assessment:
You must ensure that the completed assessment tasks are submitted along with the assessment
cover sheet:
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 8 of 33
• ALL tasks must be completed in legible English. It is preferred that the tasks submitted for
assessments are typed.
• You must submit all assessments on or before the due date specified by the assessor as per
the training plan.
• Extensions for individual assessment tasks may be negotiated in specific circumstances with
your assessor/trainer. However, you need to provide genuine evidence documents when
seeking an extension to due date (e.g. extensions due to illness will require a medical
certificate). To arrange an extension, you must speak to your assessor prior to the due date.
Extensions must be confirmed by the trainer in writing.
• You are permitted to use dictionaries and to seek support (as required) unless it puts in
jeopardy the integrity of the assessment, your assessor will let you know if this is the case.
• Unless the assessment task specifically allows pair work or group activities such as
brainstorming, you must submit your own original work and must not copy the work of other
students. Plagiarism is unacceptable.
• You must complete the student’s declaration.
After Submission of assessment:
• Once you have completed and submitted assessment to trainer/assessor, your
trainer/assessor will mark the submitted assessment and will arrange a time with you for the
feedback discussion and to advise if there are any further steps for them to take.
• You will be provided with:
o clear and constructive feedback based on the assessment decision
o information on ways of overcoming any identified gaps in competency revealed by
the assessment
o the opportunity to discuss the assessment process and outcome
o information on reassessment and the appeals process
o an opportunity for reassessment, if appropriate
• This unit is not graded, and the student must complete and submit all requirements for the
assessment task for this unit of competency to be deemed competent.
Assessment outcomes: -
For unit of competency:
There are two outcomes for assessments: C = Competent and NYC = Not Yet Competent
(requires more training and experience).
You will be awarded C = Competent on completion of the unit when the assessor is satisfied that
you have completed all assessments and have provided the appropriate evidence required to
meet all criteria in line with the Rules of Evidence. If you fail to meet this requirement, you will
receive the result NYC = Not Yet Competent and will be eligible to be re-assessed in
accordance with the Australian School Of commerce Assessment Policy and Procedures.
For assessment task:
There are two assessment outcomes for tasks. S = Satisfactory and NS = Not Satisfactory.
On the individual assessment cover sheet for assessment tasks you will be marked Satisfactory, if
you have completed the task successfully, submitted all evidence and satisfied the assessment
criteria and Not Satisfactory, if you have not completed the task, the evidence is not sufficient or
does not meet the requirements of the assessment criteria.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 9 of 33
Recording an assessment result:
Once the assessments have been completed, the assessor will record the assessment results on
the student assessment record sheets and all results will be approved by the Training Manager.
Assessors will check that you have completed the signed student declaration prior to filling out
the assessment sheet.
Retaining assessment records:
Australian School Of commerce will securely retain all completed student assessment items for
each student for a period of six months from the date on which the judgement of competence
for the student was made. Australian School Of commerce
will also retain sufficient data to be able to reissue AQF certification documentation for a period
of 30 years.
The assessor will ensure that the student records are securely retained and stored in accordance
with the Australian School Of commerce record management policy accessible by the Student
Administration Officer.
Re-assessment:
If you are unsuccessful at achieving competency at the first attempt, you will be given two
further opportunities for re-assessment at a mutually agreed time and date. For further details,
refer to the Australian School Of commerce Assessment Policy and Procedures. As this is a
competency-based program, the assessment continues throughout the program until you either
achieve Competency in the assessment tasks or a further training need is identified and
addressed.
Student access to records:
You have the right to access current and accurate records of your participation and results at
any time. You can request a copy of your records (results or attendance progress) by
contacting the student administration or assessor.
Support:
You may seek clarification about the assessment information and the instructions and tasks at
any time from the assessor.
Reasonable adjustments and special learning needs:
Australian School Of commerce works to ensure that students with recognized disadvantages
can access and participate in education and training on the same basis as other students.
Disadvantages may be based, for example, upon age, cultural background, physical disability,
limited or non-current industry experience, language, numeracy or digital literacy issues.
Where pre-training interviews and LLN assessments reveal that a student may require special
support or where, after enrolment, it is made apparent that the student requires special support,
reasonable adjustments will be made to the learning environment, training delivery, learning
resources and/or assessment tasks to accommodate the particular needs of the student. An
adjustment is reasonable if it can accommodate the student’s particular needs, while also
taking into account factors such as the student’s views, the potential effect of the adjustment
on the student and others and the costs and benefits of making the adjustment.
Any adjustments made must:
• be discussed, agreed and documented in the assessment record
• benefit the student
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 10 of 33
• maintain the integrity of the competency standards and course requirements as stipulated
in the training package
• be reasonable to expect in a workplace.
Reasonable adjustment may consist of:
• providing additional time for students to complete learning and assessment tasks
• presenting questions orally for students with literacy issues
• asking questions in a relevant practical context
• using large print material
• extending the course duration
• Presenting work instructions in diagrammatic or pictorial form instead of words and
sentences.
Complaints and appeals:
If you are dissatisfied with an assessment outcome, you may appeal the assessment decision. In
the first instance, you are encouraged to appeal informally by contacting the assessor and
discussing the matter with them. If you are dissatisfied with the outcome of such discussion, you
may appeal further to training manager. If you are still dissatisfied, you may appeal formally and
in writing to have the result reviewed. For more information, refer to the Assessment Policy and
the Complaints and Appeal Policy and Procedure available in Australian School Of commerce
Website.
Assessor intervention:
Assessors will check if you are ready for the assessment and defer the assessment if you are not.
Feedback will be given to you at the completion of the assessment. During role play, the
assessor may act as a client or employer, where required, but the assessor will not interfere with
the assessment. If the assessment activities might impact on your safety or that of others, the
assessor will stop the assessment immediately.
Plagiarism, cheating and assessment dishonesty:
Australian School Of commerce considers plagiarism and cheating as a serious misdemeanor.
Evidence of plagiarism and cheating is treated on a case by case basis and the consequences
for students engaging in such practices may include failure of the assessment or unit or exclusion
from the course. For more information, refer to Australian School Of commerce’s Assessment
Policy and Procedures.
Note: Referencing is a way of acknowledging the source of information that a person uses to
research your assignment. References should be provided whenever someone else’s words.
Ideas or research is used. One should also provide references for any information used. Website,
journals, Research paper, Blogs, article and any other online sources needs to be referenced.
Assessor feedback:
Assessors will provide feedback on the assessment that you have submitted. This can identify
your strengths and weaknesses or be an overall comment on your submission. A copy of the
feedback along with your submission will be given to you and you must keep a copy of it
throughout the completion of the course.
Student Declaration:
Make sure you understand what is required of you before signing this agreement.
Please sign and date this agreement before you begin the assessment process.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 11 of 33
I.............................................................................. (Student Name) have read and understand the
information provided above and also understand and accept that any act of plagiarism and
academic dishonesty may have penalties including cancellation or suspension of my enrolment
with Australian School Of commerce. The assessment has been explained to me. I understand
the following:
• I can discuss any special needs I have with my assessor.
• How the assessment decision will be made.
• I can re-attempt the assessment if I need to.
• I can discuss my assessment result if I am unhappy with the decision.
• I have been told the date, time and place for assessment.
I further declare that:
• All assessment work submitted for this unit competency is my own original work and
plagiarism and collusion has not occurred.
• Assessment work has not been copied or submitted for any other unit/course.
• I have taken proper care and effort to ensure my work has not been copied by another
person.
• I have retained a copy of this assessment for my own records in the event I have to
reproduce my work.
• I am aware that any assessment deemed unsatisfactory will require me to undergo
reassessment which may be different to the one originally submitted.
Student signature: ............................................................... Date: ....../....../.......
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 12 of 33
PART 2
Assessment tasks
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 13 of 33
Assessment Task Cover Sheet Task 1 (AT1)
Student details
Student Name: Student ID:
Assessment details
Unit of Competency: BSBSTR801 - LEAD INNOVATIVE THINKING AND PRACTICE
Assessment Task 1: Knowledge test
Date of Submission:
Assessment Outcome
Attempt 1 Satisfactory Not Satisfactory
Attempt 2 Satisfactory Not Satisfactory
Attempt 3 Satisfactory Not Satisfactory
Feedback:
Student Plagiarism Declaration: By submitting this assessment to the college, I declare that this
assessment task is original and has not been copied or taken from another source except where this
work has been correctly acknowledged. I have made a photocopy or electronic copy or photograph of
my assessment task, which I can produce if the original is lost.
Assessor: I declare that I have conducted a fair, valid, reliable and
flexible assessment of this student, and I have provided appropriate
feedback. I also declare that I have undertaken the indicated
assessment integrity checks
Check for plagiarism Software Yes No
Check for copying/collusion Yes No
Check for authenticity (own work) Yes No
Cheating or use of model answers Yes No
Student: I have received,
discussed and accepted my
result as above for this
assessment and I am aware of
my appeal rights.
Signature: .........................................................
Signature: ................................
Date: .................................................................
Date: .........................................
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 14 of 33
Assessment task 1: Knowledge Test
Required documents and equipment:
▪ Computer with internet connection to refer to various programs such as MS word, MS excel,
MS PowerPoint or any other recognised software program.
▪ Australian School Of commerce Learners’ resources for the unit BSBSTR801 - Lead innovative
thinking and practice (organised by the trainer/assessor)
▪ Learner’s notes
Instructions for students:
▪ This assessment will be conducted in ASOC’s Campus with access to the resources listed
above.
▪ You must answer all knowledge questions as part of this assessment and submit answers in
electronic copy.
▪ Do not start answering questions without understanding what is required from you. Read
the questions carefully and critically analyse them for a few seconds, this will help you to
identify what is really needed.
▪ No marks or grades are allocated for this assessment task. The outcome of the task will be
Satisfactory or Not Satisfactory.
▪ Your trainer/assessor may ask relevant questions on this assessment task to ensure that this is
your own work.
▪ You will be advised to read instruction given in this document before starting assessment.
▪ Your trainer/assessor will clearly explain the assessment process and tasks to be completed.
▪ Please make sure you understand what evidence is required to be collected and how.
▪ Be concise to the point and write answers according to the given word-limit to each
question and do not provide irrelevant information. Be careful, quantity is not quality.
▪ Be careful to use non-discriminatory language. The language used should not devalue,
demean, or exclude individuals or groups on the basis of attributes such as gender,
disability, culture, race, religion, sexual preference or age. Gender inclusive language
should be used.
▪ When you quote, paraphrase, summarise or copy information from the sources you are
using to write your answers/research your work, you must always acknowledge the source.
▪ Please make sure you know your rights and the Complaints and Appeal process.
▪ Please make sure you discuss any special needs or reasonable adjustments to be
considered during the assessment
▪ Please ensure that you must have all the required resources needed to complete this task.
▪ You will be marked for all responded questions.
▪ Answers must demonstrate an understanding and application of relevant concepts, critical
thinking, and good writing skills.
▪ Your Trainer/Assessor will provide the feedback and notify you when results are available.
▪ If all assessment tasks are deemed Satisfactory (S), then the unit outcome is Competent (C).
▪ If at least one of the assessment task is deemed Not Satisfactory (NS), then the unit
outcome is Not Yet Competent (NYC).
▪ Once all assessment tasks allocated to this Unit of Competency have been undertaken,
trainer/assessor will complete an Assessment plan to record the unit outcome. The outcome
will be either Competent (C) or Not Yet Competent (NYC).
▪ You are required to mention your name and student Id in either header or footer of the
assessment document to be submitted.
▪ Please refer Instruction for learner in Part 1 for more information.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 15 of 33
Planning the assessment
Access all resources mentioned in required resources, either printed copies or access via the
internet.
▪ You must answer all questions in the knowledge test assessment.
▪ Time allocated to complete this assessment is 4 hours.
▪ Assessor will set a time to provide feedback.
Resubmissions and reattempts:
▪ Where a student’s answers are deemed not satisfactory after the first attempt, a
resubmission attempt will be allowed. Students will be given total 3 attempts including 1
original plus 2 reassessments.
▪ Student may speak to their Trainer/Assessor if student have any difficulty in completing this
task and require reasonable adjustments (e.g. can be given as an oral assessment).
Evidence specifications:
At the end of the assessment, student will be required to submit the following evidence
▪ Completed assessment task with all questions answered.
▪ Completed and signed cover sheet for the assessment.
Knowledge Test
Question 1: a. Discuss "Diffusion of Innovation Theory" in detail. b. In a table form, list Pros and Cons (four each) of the theory. Question 2: Discuss in detail Hall's Concerns-Based Adoption Model (CBAM). Question 3: Discuss & compare the following innovation concepts/ theories in detail: a. Disruptive vs Sustaining Innovation b. Radical vs Incremental Innovation Question 4: Discuss the following creative thinking techniques AND explain which one you would adapt
and why? a. Brainstorming b. Metaphorical thinking c. Mind mapping d. Storyboarding Question 5: Discuss the five leadership styles. Detail advantages and disadvantages for each of them. Question 6: Discuss the following knowledge transfer methods: a. Community of Practice b. Mentorship c. Job Shadowing Question 7: Discuss the following innovation methods: a. CK Methods b. TRL Method c. Lean Startup Method
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 16 of 33
Question 8: a. Discuss five innovation practices for building & managing an innovation program. b. Discuss the role of (a) Process (b) Method (c) Structure in innovation practices. Question 9: List and explain six strategies to establish and promote innovative culture in the workplace. Question 10: List and discuss six dimensions of Innovation Management System. Question 11: List five barriers and five risks related to promoting innovation in the workplace. Detail your
mitigation strategies for each of them. Question 12: Discuss four internal and four external factors that could impact the innovation practices in
an organisation. Detail their impacts how would you address them. Question 13: Discuss the following innovation drivers/ enablers. Explain how these drivers could
promote the innovative culture in the workplace. a. Finding & fostering the talent b. Management c. Relationships d. Right leadership
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 17 of 33
Task Checklist/ Outcome Sheet
Assessor to complete
Did student answer the following questions satisfactorily?
Y N Comments (if any)
1 a. Discuss "Diffusion of Innovation Theory" in detail. b. In a table form, list Pros and Cons (four each) of the theory.
2 Discuss in detail Hall's Concerns-Based Adoption Model (CBAM).
3 Discuss & compare the following innovation concepts/ theories in detail: a. Disruptive vs Sustaining Innovation b. Radical vs Incremental Innovation
4 Discuss the following creative thinking techniques AND explain which one you would adapt and why? a. Brainstorming b. Metaphorical thinking c. Mind mapping d. Storyboarding
5 Discuss the five leadership styles. Detail advantages and disadvantages for each of them.
6 Discuss the following knowledge transfer methods: a. Community of Practice b. Mentorship c. Job Shadowing
7 Discuss the following innovation methods: a. CK Methods b. TRL Method c. Lean Startup Method
8 a. Discuss five innovation practices for building & managing an innovation program. b. Discuss the role of (a) Process (b) Method (c) Structure in innovation practices.
9 List and explain six strategies to establish and promote innovative culture in the workplace.
10 List and discuss six dimensions of Innovation Management System.
11 List five barriers and five risks related to promoting
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 18 of 33
Assessor to complete
Did student answer the following questions satisfactorily?
Y N Comments (if any)
innovation in the workplace. Detail your mitigation strategies for each of them.
12 Discuss four internal and four external factors that could impact the innovation practices in an organisation. Detail their impacts how would you address them.
13 Discuss the following innovation drivers/ enablers. Explain how these drivers could promote the innovative culture in the workplace. a. Finding & fostering the talent b. Management c. Relationships d. Right leadership
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 19 of 33
Task 1 Outcome
First Attempt Second Attempt
Satisfactory
Not Satisfactory
Satisfactory
Not Satisfactory
Feedback to the student
Student Signature
Date
Assessor Signature
Date
Assessment Task Cover Sheet Task 2 (AT2)
Student details
Student Name: Student ID:
Assessment details
Unit of Competency: BSBSTR801 - LEAD INNOVATIVE THINKING AND PRACTICE
Assessment Task 2: Skills Assessment A and B
Date of Submission:
Assessment Outcome
Attempt 1 Satisfactory Not Satisfactory
Attempt 2 Satisfactory Not Satisfactory
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 20 of 33
Attempt 3 Satisfactory Not Satisfactory
Feedback:
Student Plagiarism Declaration: By submitting this assessment to the college, I declare that this
assessment task is original and has not been copied or taken from another source except where this
work has been correctly acknowledged. I have made a photocopy or electronic copy or photograph of
my assessment task, which I can produce if the original is lost.
Assessor: I declare that I have conducted a fair, valid, reliable and
flexible assessment of this student, and I have provided appropriate
feedback. I also declare that I have undertaken the indicated
assessment integrity checks
Check for plagiarism Software Yes No
Check for copying/collusion Yes No
Check for authenticity (own work) Yes No
Cheating or use of model answers Yes No
Student: I have received,
discussed and accepted my
result as above for this
assessment and I am aware of
my appeal rights.
Signature: .........................................................
Signature: ................................
Date: .................................................................
Date: .........................................
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 21 of 33
Assessment task 2: Skills Assessment A and B
Required documents and equipment:
▪ Computer with internet connection to refer to various programs such as MS word, MS excel,
MS PowerPoint or any other recognised software program.
▪ Simulated work environment
▪ Australian School Of commerce Learners’ resources for the unit BSBSTR801 - Lead innovative
thinking and practice
(organised by the trainer/assessor)
▪ Learner’s notes
▪ Appendix 1 (provided by trainer/assessor)
▪ Templates Attached
Instructions for students:
This is a Project-based assessment where you are required to read the scenario provided and
complete the activities at the end of this task. This assessment also includes role play activities.
▪ This assessment will be conducted in ASOC’S Campus with access to the resources listed
above.
▪ Student must read and respond to all criteria of this assessment task and submit answers in
electronic copy.
▪ No marks or grades are allocated for this assessment task. The outcome of the task will be
Satisfactory or Not Satisfactory.
▪ You will be advised to read instruction given in this document before starting assessment.
▪ Your trainer/assessor will clearly explain the assessment process and tasks to be completed.
▪ Please make sure you understand what evidence is required to be collected and how.
▪ You must satisfactorily answer all questions to be deemed Satisfactory for this assessment.
▪ Be concise provide explanation according to the given word-limit and do not provide
irrelevant information. Be careful, quantity is not quality.
▪ Be careful to use non-discriminatory language. The language used should not devalue,
demean, or exclude individuals or groups on the basis of attributes such as gender,
disability, culture, race, religion, sexual preference or age. Gender inclusive language
should be used.
▪ When you quote, paraphrase, summarise or copy information from the sources you are
using to write your answers/research your work, you must always acknowledge the source.
▪ Please make sure you know your rights and the Complaints and Appeal process.
▪ Please make sure you discuss any special needs or reasonable adjustments to be
considered during the assessment
▪ Please ensure that you must have all the required resources needed to complete this task.
▪ You are required to mention your name and student Id in either header or footer of the
assessment document to be submitted. Your Trainer/Assessor will provide the feedback and
notify you when results are available.
▪ If all assessment tasks are deemed Satisfactory (S), then the unit outcome is Competent (C).
▪ If at least one of the assessment task is deemed Not Satisfactory (NS), then the unit
outcome is Not Yet Competent (NYC).
▪ Once all assessment tasks allocated to this Unit of Competency have been undertaken,
trainer/assessor will complete an Assessment plan to record the unit outcome. The outcome
will be either Competent (C) or Not Yet Competent (NYC).
▪ You are required to mention your name and student Id in either header or footer of the
assessment document to be submitted.
▪ Please refer Instruction for learner in Part 1 for more information.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 22 of 33
Planning the assessment
▪ Access all resources mentioned in required resources, either printed copies or access via
the internet.
▪ Time required for assessment: 16 hours (this will be completed over multiple sessions but
student must submit assessment on or before the due date provided by the
trainer/Assessor). Role play is allocated 10 minutes per student per role play activity.
▪ Complete and submit the assessment on the date given by the Assessor.
▪ Assessor will set a time to provide feedback.
Resubmissions and reattempts:
▪ Where a student’s answers are deemed not satisfactory after the first attempt, a
resubmission attempt will be allowed. Students will be given total 3 attempts including 1
original plus 2 reassessments.
▪ Student may speak to their Trainer/Assessor if student have any difficulty in completing this
task and require reasonable adjustments (e.g. can be given as an oral assessment).
Evidence specifications:
At the end of this assessment, you will be required to submit following evidence before due date
specified by the assessor.
▪ Completed and signed Assessment cover sheet
▪ Documentation must be submitted electronically.
Project
Case Study: ABC Café & Restaurant is a Melbourne based, 100 seat restaurant. It was established by current owner/
CEO Lily, in 1990. Business specialises in Middle eastern and Spanish cuisine.
During 2013 – 2017, business was facing financial issues and had zero strategic or operational plans in
place. You took restaurant’s Operations Manager position on 2nd January 2018 and ever since business is
doing well. Efficiency targets are consistently being achieved, staff members are happy and it has been
significant increase in repeat customers. Business has recently achieved “Sustainability & Environment
Protection Award” from the local city council. Google and TripAdvisor has granted you 4 out 5 stars rating
based on customer reviews. This rating was 1 back in 2017.
Restaurant’s current business hours are 4pm to 2am. It employs 1 operations manager, 1 marketing
manager, 1 bookkeeper, 2 chefs, 5 kitchen staff, 6 floor staff and 1 cleaner. During busy hours restaurant is
100% occupied.
Lily has asked you to lead the restaurant to its next level. Introduce new technologies and make it one of the best restaurants in Melbourne. She also highlighted, takeaway orders are only 10% of the total revenue and you should look into boosting these numbers. She is happy to spend up to $100,000 on new initiatives. You have recently consulted all of your staff members. They are very excited to embrace the new technology and are keen to make a difference in Melbourne’s hospitality industry. Some of them requested that they will need extensive training in new technologies as they are not familiar with computers and
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 23 of 33
mobile devices. They also raised concern that as restaurant is getting busier and busier, they are not getting enough opportunity to interact and consult with each other. You can obtain further information about the business by reviewing given business plan.
Question 1: Conduct internet research. Shortlist 10 innovative practices in restaurant businesses around the world e.g. robot
servers, food trains, zero contact dine-in etc. Identify the costs involved in implementing any of those practices in your restaurant. Question 2: Roleplay. Conduct a brainstorming session with restaurant staff (your class-mates) to discuss:
a. your shortlisted innovative practices b. discuss the costs involved c. determine the viability & practicability for each of them d. shortlist the most appropriate & viable innovative practice for your restaurant e. discuss the resource requirements to implement the shortlisted ideas f. possibilities of improving and enhancing the online ordering system g. possibilities of serving customers for breakfast and lunch as well
h. identify, evaluate and mitigate the associated risks & barriers (minimum six risks/barriers)
i. during the session encourage staff to present new ideas/ suggestions Question 3: Roleplay. Conduct a meeting with the CEO (your assessor) to discuss on: a. the details of the selected ideas b. how these ideas will facilitate the business c. how it will be implemented d. cost benefit analysis e. resources required to implement them f. identified risks and their mitigation strategies Seek feedback and review/ refine the proposed innovative ideas. Question 4: a. Using any of the freely available online quizzes/ tests (e.g.
https://www.mindtools.com/pages/article/leadership-style-quiz.htm), identify your leadership style.
b. Submit the completed test's copy and its results. This can be in screenshots format.
Question 5: Develop a set of policy & procedure to promote knowledge transfer. Question 6: Develop a set of policy & procedures to: a. implement a continuous improvement & innovation culture b. monitor ongoing staff contribution to innovative thinking and practice c. reward the innovation champions.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 24 of 33
Question 7: Develop a set of policy & procedure to identify, assess and manage risks associated with innovation.
Task Checklist/ Outcome Sheet
Assessor to complete
Did student answer the following questions satisfactorily?
Y N Comments (if any)
2 Conduct a brainstorming session with restaurant staff (your class-mates) to discuss: a. your shortlisted innovative practices b. discuss the costs involved c. determine the viability & practicability for each of them d. shortlist the most appropriate & viable innovative practice for your restaurant e. discuss the resource requirements to implement the shortlisted ideas f. possibilities of improving and enhancing the online ordering system g. possibilities of serving customers for breakfast and lunch as well h. identify, evaluate and mitigate the associated risks & barriers (minimum six risks/barriers) i. during the session encourage staff to present new ideas/ suggestions
During the roleplay 1:
Participated actively?
Listened actively?
Waited for their turn to speak?
Contributed constructively?
Get along?
Maintained focus throughout the session?
Used effective communication techniques (tone, volume, expression, eye contact, gestures)?
Demonstrated subject/ topic understanding & knowledge?
3 Conduct a meeting with the CEO (your assessor) to discuss on: a. the details of the selected ideas b. how these ideas will facilitate the business c. how it will be implemented d. cost benefit analysis e. resources required to implement them f. identified risks and their mitigation strategies
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 25 of 33
Assessor to complete
Did student answer the following questions satisfactorily?
Y N Comments (if any)
Seek feedback and review/ refine the proposed innovative ideas.
During the roleplay 2:
Participated actively?
Listened actively?
Waited for their turn to speak?
Contributed constructively?
Get along?
Maintained focus throughout the session?
Used effective communication techniques (tone, volume, expression, eye contact, gestures)?
Demonstrated subject/ topic understanding & knowledge?
4 Question 4: a. Using any of the freely available online quizzes/ tests (e.g. https://www.mindtools.com/pages/article/leadership- style-quiz.htm), identify your leadership style. b. Submit the completed test's copy and its results. This can be in screenshots format.
5 Develop a set of policy & procedure to promote knowledge transfer.
6 Develop a set of policy & procedures to: a. implement a continuous improvement & innovation culture b. monitor ongoing staff contribution to innovative thinking and practice c. reward the innovation champions.
7 Develop a set of policy & procedure to identify, assess and manage risks associated with innovation.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 26 of 33
Task 2 Outcome
First Attempt Second Attempt
Satisfactory
Not Satisfactory
Satisfactory
Not Satisfactory
Feedback to the student
Student Signature
Date
Assessor Signature
Date
This is in continuation to Assessment Task 2. Question 1: At this stage you are working with traditional service providers Uber Eats and Menulog.
Now, you are considering innovating the ordering and pickup service. Conduct internet research. Identify latest market trends in ordering and pickup services
such as self-order kiosk, interactive table ordering, chatbot ordering, in-house delivery drones etc.
Conduct a staff meeting. Discuss your collected information including pros & cons, and
financial & technological viability of each available system. Using innovative & creative thinking techniques evaluate each option and select the most
appropriate one. Discuss associated risks/ barriers (at least five) and develop strategies to mitigate them.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 27 of 33
Question 2: Develop and deliver a PowerPoint to the CEO. The presentation should include: a. Need (justification) for or an innovative ordering & pickup service b. List of market trends & practices c. Your shortlisted technology/ system d. Benefits to the business e. Resources (including finance) required to implement the system f. Return On Investment g. Cost Benefit Analysis h. Associated risks and their mitigation Seek feedback/ approval.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 28 of 33
Task Checklist/ Outcome Sheet
Assessor to complete
Did student answer the following questions satisfactorily?
Y N Comments (if any)
1 At this stage you are working with traditional service providers Uber Eats and Menulog. Now, you are considering innovating the ordering and pickup service. Conduct internet research. Identify latest market trends in ordering and pickup services such as self-order kiosk, interactive table ordering, chatbot ordering, in- house delivery drones etc. Conduct a staff meeting. Discuss your collected information including pros & cons, and financial & technological viability of each available system. Using innovative & creative thinking techniques evaluate each option and select the most appropriate one. Discuss associated risks/ barriers (at least five) and develop strategies to mitigate them.
During the roleplay 1:
Participated actively?
Listened actively?
Waited for their turn to speak?
Contributed constructively?
Get along?
Maintained focus throughout the session?
Used effective communication techniques (tone, volume, expression, eye contact, gestures)?
Demonstrated subject/ topic understanding & knowledge?
2 Develop and deliver a PowerPoint to the CEO. The presentation should include: a. Need (justification) for or an innovative ordering & pickup service b. List of market trends & practices c. Your shortlisted technology/ system d. Benefits to the business e. Resources (including finance) required to implement the system f. Return On Investment g. Cost Benefit Analysis h. Associated risks and their mitigation
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 29 of 33
Assessor to complete
Did student answer the following questions satisfactorily?
Y N Comments (if any)
Seek feedback/ approval.
The presentation:
Contained quality content?
Well structured?
Clean un-cluttered slides?
Presented effectively?
Maintained eye contact with the audience?
Was self-presentation professional?
Appropriate body language?
Appropriate gestures?
Maintained focus throughout the presentation?
Used effective communication techniques (tone, volume, expression)?
Demonstrated subject/ topic understanding & knowledge?
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 30 of 33
Task 3 Outcome
First Attempt Second Attempt
Satisfactory
Not Satisfactory
Satisfactory
Not Satisfactory
Feedback to the student
Student Signature
Date
Assessor Signature
Date
Final Assessment Record
Student name:
Student ID:
Assessor name:
Date of
completion:
Unit of competency: BSBSTR801 - LEAD INNOVATIVE THINKING AND PRACTICE
Assessments
Student results
Satisfactory Not Yet
Satisfactory Not
Submitted
Assessment task 1: Knowledge Test
Assessment task 2: Skills Assessment A and B
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 31 of 33
Comments/ Feedback:
Unit outcome: Competent Not Yet Competent
Is re-assessment required? Yes No
Assessor Signoff
By signing this final assessment record:
• I confirm that the student has attempted all requirements of this unit of competency
• I am satisfied the work submitted is their own work.
• I have informed the participant of the assessment decision.
Assessor signature: Date:
Student Signoff
By signing this final assessment record:
• I have received, discussed and accept the outcome from my assessment as above for this unit
of competency and I am aware of my right to appeal.
Student signature: Date:
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 32 of 33
PART 3
Appendix
Appendix1- Assessment resource in simulated
business environment
ASOC will conduct this assessment in its campus by setting simulated business environment
which is safe and experiences typical activities experienced in those working environment in this
industry. The following resources will be made available to the learner:
▪ ASOC’s Institute office equipment and resources.
▪ Workplace policies and procedures.
▪ Workplace budgets and financial plans.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational
education and training legislation, frameworks and/or standards.
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au
ABN: 87 160 483 447
M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBSTR801 Candidate Assessment Tool Version no:23.05 Page 33 of 33
