Operations Management Assgn

BANGOR UNIVERSITY

AND

MANAGEMENT DEVELOPMENT INSTITUTE OF SINGAPORE

Course : Master of Business Administration in Banking and Finance (MBFD5 1709A)

Master of Business Administration in International

Marketing

(MIMD5 1709A)

Module Code and Title : ASB4904 Applied Business Project

(Operations Management)

Module Tutor : Dr. Krishnamoorthy

Assessment : Individual Assignment

Due Date : 13 June 2018 (Before 2pm)

Word Length : 3,000 words +/- 10%

Instructions: This assignment consists of FOUR (4) pages

Please follow these steps for this assignment.

Read the requirements for the assignment as follows:

1) Understand all the requirements needed for the assignment. 2) Remember that, sharing the ideas and thoughts reflect positively on your work and on

your grade. It is expected that you express your ideas and thought to reflect positively

on your work.

Suggested Reading:

 operations strategy

 product and service design

 the planning and controlling function

 supply chain and quality management

MBFD5 1709A_MIMD5 1709A ASB4904: Applied Business Project (Operations Management),

Individual Assignment: 13 June 2018 Page 2 of 4

 operations performance in terms of quality, speed, dependability, flexibility and

cost.

Requirements:

1) The assignment should be written in 3000 words +/- 10% (the word count excludes

the cover page, table of content, reference and appendix).

2) Provide personal judgmental methods (Unaided judgment, structured analogies, and

interaction) to support your ideas and suggestions about the best strategy.

3) Support all arguments with relevant reasons to any target situation.

4) Organise, develop and express your own ideas.

5) In-text referencing and list of references must comply with Harvard Referencing

System (minimum 10 journals/articles).

Assignment Task:

Operations management is one of the most important functions in an organisation which

plays an important role in producing goods and services for its customers. The current study

focuses on operations in manufacturing or service organisation. Using relevant theories and

practices in the operations management module and your own reading, you are to compare

these theories with the practices. The student can select an organisation (e.g.: a small business

entity in Singapore or whichever the student has access to) and work on their operations

management function within the organisation. The student is expected to discuss on:

- operations strategy, product and service design - planning and controlling function - the processes involved in supply chain and quality management - the operations performance - making recommendations for improvement

Assessment

Your work will be assessed against the following criteria:

1. Knowledge - your work should show knowledge of the module content.

2. Understanding - your report should demonstrate an understanding of operations

management.

3. Insight - your report should show an ability to analyze the operation in the light of the

module content and your own reading.

4. Clarity - your report should be well structured and clearly presented.

This assignment is intended to give you an opportunity to show that you are capable of

applying your knowledge of operations management, not only in describing the issues faced

by the organisation, but also in explaining them and justifying your proposed actions to

improve the operations performance of the selected manufacturing or service organisation.

You are invited to review all the models and concepts that we have discussed during the

lectures.

MBFD5 1709A_MIMD5 1709A ASB4904: Applied Business Project (Operations Management),

Individual Assignment: 13 June 2018 Page 3 of 4

Submission Mode

Work should be in TNR, font 12, double-spaced with 2.4cm margins. Typed in A4 paper and

stapled on top left hand corner. No files and envelope need to be used.

All assignments must be submitted to MDIS Blackboard TURNITIN for plagiarism checking.

The detail FULL similarity report must then be attached to the assignment when submit over

the Post Grad Centre counter.

Note that it is your responsibility to keep a copy of each assessment task that is

submitted and the submission receipt as proof of submission.

Late Submission

Assessment submitted after the due date, without an approved extension of time, will be

reduced by 10% of the possible maximum mark for that assessment item for each day or part

day that the assessment item is late (this applies equally to week and weekend days). Please

note there will be a time lag if you want to get Turnitin similarity check. You are therefore

advice to factor in such delays and the leadtime needed to do any amendments to your

assignment after the Turnitin results so that you will not miss the deadline.

Assessment Criteria

The assignment will be graded for individuals on the basis of the specific criteria outlined on

the following page.

END OF ASSIGNMENT

Categories

Grade Relevance 10% Knowledge 10% Analysis 20% Argument and Structure 20% Critical Evaluation 20% Presentation 5% Reference to Literature 15%

P a s s

86 – 100%

The work examined is exemplary and provides clear evidence of a complete grasp of the knowledge, understanding and skills appropriate to the Level of the qualification. There is also ample excellent evidence showing that all the learning outcomes and responsibilities appropriate to that Level are fully satisfied. At this level it is expected that the work will be exemplary in all the categories cited above. It will demonstrate a particularly compelling evaluation, originality, and elegance of argument, interpretation or discourse.

76-85% The work examined is outstanding and demonstrates comprehensive knowledge, understanding and skills appropriate to the Level of the qualification. There is also excellent evidence showing that all the learning outcomes and responsibilities appropriate to that level are fully satisfied. At this level it is expected that the work will be outstanding in the majority of the categories cited above or by demonstrating particularly compelling evaluation and elegance of argument, interpretation or discourse.

70 – 75%

The work examined is excellent and is evidence of comprehensive knowledge, understanding and skills appropriate to the Level of the qualification. There is also excellent evidence showing that all the learning outcomes and responsibilities appropriate to that level are satisfied. At this level it is expected that the work will be excellent in the majority of the categories cited above or by demonstrating particularly compelling evaluation and elegance of argument, interpretation or discourse.

60 – 69%

Directly relevant to the requirements of the assessment

A substantial knowledge of relevant material, showing a clear grasp of themes, questions and issues therein

Good analysis, clear and orderly

Generally coherent and logically structured, using an appropriate mode of argument and/or theoretical mode(s)

May contain some distinctive or independent thinking; may begin to formulate an independent position in relation to theory and/or practice.

Well written, with standard spelling and grammar, in a readable style with acceptable format

Critical appraisal of up-to-date and/or appropriate literature. Recognition of different perspectives. Very good use of source material. Uses a range of sources

50 – 59%

Some attempt to address the requirements of the assessment: may drift away from this in less focused passages

Adequate knowledge of a fair range of relevant material, with intermittent evidence of an appreciation of its significance

Some analytical treatment, but may be prone to description, or to narrative, which lacks clear analytical purpose

Some attempt to construct a coherent argument, but may suffer loss of focus and consistency, with issues at stake stated only vaguely, or theoretical mode(s) couched in simplistic terms

Sound work which expresses a coherent position only in broad terms and in uncritical conformity to one or more standard views of the topic

Competently written, with only minor lapses from standard grammar, with acceptable format

Uses a variety of literature which includes some recent texts and/or appropriate literature, though not necessarily including a substantive amount beyond library texts. Competent use of source material.

F a

il

40 – 49% Some correlation with the requirements of the assessment but there is a significant degree of irrelevance

Basic understanding of the subject but addressing a limited range of material

Largely descriptive or narrative, with little evidence of analysis

A basic argument is evident, but mainly supported by assertion and there may be a lack of clarity and coherence

Some evidence of a view starting to be formed but mainly derivative.

A simple basic style but with significant deficiencies in expression or format that may pose obstacles for the reader

Some up-to-date and/or appropriate literature used. Goes beyond the material tutor has provided. Limited use of sources to support a point. Weak use of source material.

35 – 39%

Relevance to the requirements of the assessment may be very intermittent, and may be reduced to its vaguest and least challenging terms

A limited understanding of a narrow range of material

Heavy dependence on description, and/or on paraphrase, is common

Little evidence of coherent argument: lacks development and may be repetitive or thin

Almost wholly derivative: the writer’s contribution rarely goes beyond simplifying paraphrase

Numerous deficiencies in expression and presentation; the writer may achieve clarity (if at all) only by using a simplistic or repetitious style

Barely adequate use of literature. Over reliance on material provided by the tutor.

The evidence provided shows that the majority of the learning outcomes and responsibilities appropriate to that Level are satisfied.

30 – 34%

The work examined provides insufficient evidence of the knowledge, understanding and skills appropriate to the Level of the qualification. The evidence provided shows that some of the learning outcomes and responsibilities appropriate to that Level are satisfied. The work will be weak in some of the indicators.

15-29% The work examined is unacceptable and provides little evidence of the knowledge, understanding and skills appropriate to the Level of the qualification. The evidence shows that few of the learning outcomes and responsibilities appropriate to that Level are satisfied. The work will be weak in several of the indicators.

0-14% The work examined is unacceptable and provides almost no evidence of the knowledge, understanding and skills appropriate to the Level of the qualification. The evidence fails to show that any of the learning outcomes and responsibilities appropriate to that Level is satisfied. The work will be weak in the majority or all of the indicators.