Application of Informatics (5)

 In 3 pages, please answer the following questions from Case 21.1 on pages 634-635.

The Text for this homework is “Accounting Information Systems. Marshall B. Romney; Paul John Steinbart. 12th Edition”.

 

  1. Do you agree that PSC did a good job selecting, installing, and implementing the new system? If so, why? Or do you feel PSC could have done a better job? If so, what did it do wrong, and what should it have done differently?

 

2. How could PSC have avoided the missing features problem?

 

3. How could PSC have avoided conversion and reporting problems?

 

4. Evaluate Steve’s economic feasibility analysis. Do you agree with his numbers and his conclusions?

 

5. How could PSC's customers use the new multi-box shipping approach to defraud PSC?

 

6. How would you rate the service PSC received from DSM? What did it do well and what did it do poorly?