Applied Business Ethics
Assessment Brief – Level Six Undergraduate Business and Management modules
Page 1 of 11
Module Code: SM0381
Module Title: Applied Business Ethics
Distributed on: Start of Term Hand in Date: TBC
Instructions on Assessment: “Tomorrow’s business leaders need to be nimble and to incorporate all aspects of good decision making in an increasingly global and complex business environment. Ethical leadership is vital to the future of ....business. Our world is rapidly changing – and the changes affect every business, every industry and every country. The future growth and competitiveness of business is at stake. The business world eagerly awaits tomorrow’s strong and ethical leaders.”
Harold McGraw III Chairman, Business Roundtable
During this module you have explored the ethical challenges facing businesses. As you prepare to take your place in the management and leadership of the future you are asked to evidence and reflect upon the development of your ethical awareness and reasoning and to consider the challenges that may face you in your workplace. Requirements Present the development of your ethical awareness and reasoning through an annotated portfolio of evidence supported by a 1500 word essay in which you first will identify an ethical dilemma in a business situation, and then suggest ethical solutions to this dilemma (see specific marking sheets at end). Portfolio Weighting Ethical Dilemma Essay (Part A) (1500 words) (50%) Portfolio of Evidence (Part B) (1500 words) (50%) Part A: Ethical Dilemma Essay (1,500 words) Students are to identify and discuss an business-related ethical dilemma. Ideally, this choice should be relevant to your intended area of future employment. You must demonstrate both an awareness of the key issues surrounding why it is an ethical dilemma, and then propose solutions to that dilemma. A suggested format for the essay is:
• Ethical Dilemma Description (300 words) • Justify why it is an ethical dilemma in a business situation (600 words) • Ethical solutions proposed by the student to this dilemma (600 words)
Part of the learning experience of this essay is for you as the student picking and developing the dilemma yourself from either a relevant recent news event, personal professional practice experience (particularly for students who have been on placement) or similar.
• Students are strongly advised to read the marking criteria sheets (at the end of this document) very carefully to gain an understanding of exactly what the examiner will be looking for, and marking against.
Assessment Brief – Level Six Undergraduate Business and Management modules
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You should not use an ethical dilemma that we have discussed in detail during a class1 or has been analysed in a textbook or website; this is your ethical dilemma, which you have developed, which ideally relates to your career aspirations.
1 The “Ethics in the News” items shown at the start of seminars are not deemed to have been discussed in detail.
Assessment Brief – Level Six Undergraduate Business and Management modules
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Part B: Portfolio of Evidence Contents The portfolio contents should provide evidence of your diligent engagement with the module activities including the directed learning opportunities. Your portfolio should be divided into clear sections, with the appendices clearly marked A, B, and C so that your examiner can easily find and mark your evidence. A summary of our expectations is provided below: Appendix A The Ethical Leadership Debate (in Seminar 4) (20% of marks) A reflective statement of 600 words which describes and critically evaluates the arguments presented in the debate on Ethical Leadership. Your argument must culminate in your opinion regarding the debate motion. We expect you to analyse the arguments (for and against) made by the teams on behalf of their characters in your seminar. We are not asking you to write an essay purely based upon the character biographies that we supplied for debate preparation. Appendix B The Seminar Case (in Seminars 1 and 5) (20% of marks) A reflective statement of 600 words concerning the seminar ethical dilemma case which was discussed in the Seminars One and Five. Briefly identify the ethical dilemmas in the case, and then select one for analysis using the normative ethical theories and descriptive frameworks taught on this module.
Appendix C Interpersonal and Team-working skills (10% of marks) A reflective statement of 300 words showing how your interpersonal and team-working skills were used in this module.
Assessment Brief – Level Six Undergraduate Business and Management modules
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Important note about ARNA regulations The regulations specify that students must complete every assessment component contributing to the modules on their programme. This applies to all forms of assessment as defined in the module descriptor. Please note that: • if any assessment component is not completed, students will be failed in the module even if the
module pass mark has been achieved; • if the requirements for referral specified in section 5 of ARNA1 are met, a resit opportunity will be
given; • if unable to complete an assessment component because of extenuating circumstances, students
should follow the procedure described in the Student Guide to Extenuating Circumstances1.
This change was approved by Academic Board on 12 October 2009 in consultation with the Students’ Union. Students should consult their Programme Leader or Guidance Tutor if they have any queries. Independent advice and support is also available from the Students’ Union Advice & Representation Centre ([email protected]) or from a student adviser in Student Services. 1ARNA and the Student Guide to Extenuating Circumstances Affecting Assessed Work are available from http://www.northumbria.ac.uk/sd/central/ar/lts/assess/assproc/assdocstud/ Word Count The word count is to be declared on the front page of your assignment. The word count does not include title page, contents page, glossary, tables, figures, illustrations, reference list, bibliography and appendices. Summarising and compressing the information in your assignment into the word limit is one of the skills that students are expected to acquire, and demonstrate as part of the assignment process. Word limits and penalties for assignments If the assignment is within +10% of the stated word limit no penalty will apply. However, if the word limit exceeds the +10% limit, 10% of the mark provisionally awarded to the assignment will be deducted. For example: if the assignment is worth 70% but is above the word limit by more than 10%, a penalty of 7% will be imposed, giving a final mark of 63%. Time limits and penalties for presentations The time allocated for the presentation must be adhered to. At the end of this time, the presentation will be stopped and will be marked based on what has been delivered within the time limit.
Assessment Brief – Level Six Undergraduate Business and Management modules
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Submission of Assessment: All assignments must be submitted via the Blackboard Elp. Marked assignments will be returned to students via the Elp also. It is advisable to retain a copy of your assignment for you own records. Your mark will be returned via Grade Mark on the Elp. Referencing your work The APA method of referencing uses the author's name and the date of the publication. In-text citations give brief details of the work you are referring to in your text. References are listed at the end of the text in alphabetical order by the author's name. The general format of an electronic journal reference in the APA style is shown below: Coutu, D. (2009). Why Teams Don't Work. Harvard Business Review, 87(5), 98-105. Retrieved 29th April 2012 from EBSCO http://searchebscohost.com Author/s name and initials are listed first, followed by year of publication in brackets. Then there is the title of article and the journal where the article appears, which is in italics. Then state the volume and issue number (in brackets) along with the pages where article can be located. Finally add the date the article was retrieved and then the name of the database, followed by the web address. Wherever possible use the homepage URL rather than the full and extended web address. For further information on why it is important to reference accurately go to the Referencing and Plagiarism topic in Skills Plus available from the Library website: www.northumbria.ac.uk/skillsplus You will find other useful help guides on Skills Plus to help you with the skills involved in writing your assessments and preparing for exams. For further information on the APA style of referencing see the Concise Rules of APA style and the APA website http://www.apastyle.org/learn Plagiarism and Cheating Your attention is drawn to the University’s stated position on plagiarism. THE WORK OF OTHERS, WHICH IS INCLUDED IN THE ASSIGNMENT MUST BE ATTRIBUTED TO ITS SOURCE (a full bibliography and/or a list of references must be submitted as prescribed in the assessment brief). Please note that this is intended to be an individual piece of work. Action will be taken where a student is suspected of having cheated or engaged in any dishonest practice. Students are referred to the University regulations on plagiarism and other forms of academic irregularity. Students must not copy or collude with one another or present any information that they themselves have not generated. For further information on Plagiarism, see the Referencing and Plagiarism topic on Skills Plus. www.northumbria.ac.uk/skillsplus
Assessment Brief – Level Six Undergraduate Business and Management modules
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Mapping to Programme Goals and Objectives: This assessment will contribute directly to the following Undergraduate programme goals and objectives. 1. Knowledgeable about the theory and practice of international business and management Objectives: Students will be able to:
1. Acquire knowledge of functional areas of business and management.
2. Acquire knowledge of specialist areas of business.
X 3. Apply their knowledge to business and management contexts.
4. Conduct contemporary research into business and management.
2. Skilful in the use of professional and managerial techniques and processes Objectives: Students will be able to:
1. Provide evidence of self reflection as a means of informing personal development planning.
2. Demonstrate effective interpersonal communication skills and the ability to work in a team.
X 3. Demonstrate critical thinking skills.
X 4. Demonstrate problem solving skills.
3. Aware of ethical issues impacting on business and professional practice Objectives: Students will be able to:
X 1. Identify an ethical dilemma in a business situation
X
2. Suggest ethical solutions to this dilemma
4. Employable as graduates Objectives: Students will be able to:
1. In the context of securing graduate employment demonstrate the skills of self presentation.
Assessment Brief – Level Six Undergraduate Business and Management modules
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Assessment Criteria (NBS) General Assessment Criteria (1 of 1)
Trait 0 - 29 30 - 39 40 - 49 50 - 59 60 - 69 70 - 79 80 - 100
Knowledge and Understanding
Poor grasp of topic concepts or of awareness of what concepts are.
Minimal awareness of subject area.
Knowledge is adequate but limited and/or superficial.
Sound comprehension of topic.
Knowledge base is up-to-date and relevant, but also may be broad or deep.
Knowledge and understanding is comprehensive both as to breadth and depth.
Exceptional scholarship for subject.
Structure and Alignment
Failure to apply relevant skills. Work is inarticulate and/or incomprehensible.
Communication of knowledge frequently inarticulate and/or irrelevant.
In the most part, description/ assertion rather than argument or logical reasoning is used. Insufficient focus is evident in work presented.
Reasoning and argument are generally relevant but not necessarily extensive. Awareness of concepts and critical appreciation are apparent, but the ability to conceptualise, and/or to apply theory is slightly limited.
Higher order critical appreciation skills are displayed. A significant ability to apply theory, concepts, ideas and their inter- relationship is illustrated.
A mature ability to critically appreciate concepts and their inter-relationship is demonstrated. Clear evidence of independent thought. Presentation of work is fluent, focused and accurate.
Outstanding ability to apply, in the right measure, the skills necessary to achieve highly sophisticated and fluent challenges to received wisdom.
Assessment Brief – Level Six Undergraduate Business and Management modules
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SM0381 - Applied Business Ethics - Part A – Essay 50% SM0381 Marking Sheet 1 of 4
3.1 Programme Goal 3: Aware of ethical issues impacting on business and professional practice Objective 1: Identify an ethical dilemma in a business situation
Criteria
0-29%
Standard Not
Met 1
30-39%
Standard Not
Met 2
40 -49%
Meets Standard
1
50-59%
Meets Standard
2
60-69%
Meets Standard
3
70-79%
Exceeds
Standard 1
80-89%
Exceeds
Standard 2
90-100%
Exceeds
Standard 3 3.1 (A)
Student
demonstrates an
understanding of the
relationship between
how the dilemma is
understood and the
options available for
decision-making
Completely
insufficient understanding of decision making or ethics. Is unable to
make a any connection between the two concepts. Application non-
existent.
Insufficient
understanding of decision making or ethics. Is unable to make a coherent
connection between the two concepts. Application is weak.
Adequate awareness of the connection between the dilemmas and
appropriate decision making. Outcomes are based upon assumptions.
Good understanding of the relationship between the ethical dilemma and decision making. A good level
of criticality is displayed in the selection and application of decisions.
Very good understanding of the relationship between the ethical dilemma and decision making. A very good level of criticality is displayed in the selection and
application of decisions.
Excellent
understanding of the relationship between the ethical dilemma and appropriate decisions. An
excellent level of criticality is displayed in the selection and
application of decisions.
Outstanding understanding of the relationship between the ethical dilemma and appropriate
decisions. Outstanding
criticality is displayed in the selection and
application of decisions.
Exemplary
understanding of the relationship between the ethical dilemma and appropriate
decisions. Exemplary criticality is displayed in the selection and
application of decisions.
3.1 (B)
Student
demonstrates an
understanding of the
impact of relevant
contextual factors
(e.g. competitive
conditions, codes of
ethics.)
Completely
insufficient understanding of the relationship between contextual factors
and ethical dilemmas.
Insufficient
understanding of the relationship between contextual factors
and ethical dilemmas.
Adequate awareness of how relevant contextual factors impact the dilemma options. These tend to be generalised and
omit core relationships.
Good understanding of how the relevant contextual factors impact the dilemma options. Factors have a good justification for their impact
Very good understanding of how
the relevant contextual factors impact the dilemma options. Factors have
a Very good justification for their
impact
Excellent
understanding of how relevant contextual factors impact the dilemma options. Excellent critical
evaluation of factors in order to justify their impact.
Outstanding understanding of how relevant contextual factors impact the dilemma options. Outstanding critical evaluation of factors in order to justify their impact.
Exemplary
understanding of how relevant
contextual factors impact the dilemma options. Exemplary critical evaluation of factors in order to justify their impact.
3.1 (C)
Student
demonstrates an
understanding of the
stakeholders that are
potentially impacted,
and the moral
intensity experienced
by the decision-
maker(s) dealing
with the business
ethical dilemma.
Completely
insufficient understanding of the
link between stakeholders and their potential
impact. Completely insufficient
comprehension of ethical dilemmas and
moral intensity experienced by decision-makers.
Insufficient
understanding of stakeholders and their potential
impact. Insufficient comprehension of
ethical dilemmas and moral intensity experienced by decision-makers
Adequate awareness of stakeholders and
their potential impact. Link between ethical dilemmas and the moral intensity experienced by
decision-makers is somewhat vague.
Good understanding of how stakeholders
are potentially impacted. Very good
evidence of the ability to use various dimensions in order
to make a link between ethical dilemmas and the moral intensity experienced by decision-makers.
Very good understanding of how
stakeholders are potentially impacted. Very good evidence of the ability to use various dimensions in order to make a link between ethical dilemmas and the moral intensity experienced by decision-makers.
Excellent
understanding of how stakeholders are
potentially impacted. There is an excellent explicit, concise and
informed understanding of how ethical dilemmas and the moral intensity experienced by
decision-makers are linked.
Outstanding understanding of how
stakeholders are potentially impacted.
There is an outstanding explicit, concise and informed understanding of how ethical dilemmas and the moral intensity experienced by
decision-makers are linked.
Exemplary
understanding of how stakeholders are potentially impacted.
There is an exemplary explicit, concise and informed understanding of
how ethical dilemmas and the moral
intensity experienced by decision-makers
are linked.
Assessment Brief – Level Six Undergraduate Business and Management modules
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SM0381 Marking Sheet 2 of 4 3.2 Programme Goal 3: Aware of ethical issues impacting on business and professional practice Objective 2: Suggest ethical solutions to this dilemma
Performance
Area
0-29%
Standard Not
Met 1
30-39%
Standard Not
Met 2
40 -49%
Meets Standard
1
50-59%
Meets Standard
2
60-69%
Meets Standard
3
70-79%
Exceeds
Standard 1
80-89%
Exceeds
Standard 2
90-100%
Exceeds
Standard 3 3.2 (A)
Student
demonstrates the
ability to make a
recommendation
supported by
appropriate
reasoning.
Completely
insufficient or no solution is provided.
Completely
insufficient understanding
between solutions and normative standards.
Insufficient solution is provided that is not
supported by evidence. Insufficient
understanding between solutions and normative standards.
Adequate solution to the dilemma.
Adequate supporting evidence but lack of
understanding between the solution
and normative standards.
Good, well-argued solution to the dilemma. This is
supported by a good range of evidence
and understanding of the relationship
between resolution, and normative standards.
Very good, well- argued solution to the dilemma. This is supported by a very
good range of evidence and
understanding of the relationship between
resolution, and normative standards.
Excellent systematic and analytically
rigorous account of the solution to the dilemma. This is supported by
excellent convincing evidence, showing an
Outstanding understanding of the relationship between
resolution, and normative standards.
Outstanding systematic and analytically rigorous account of the solution to the dilemma. This is supported by outstanding convincing evidence, showing an Outstanding understanding of the relationship between resolution, and normative standards.
Exemplary systematic and
analytically rigorous account of the solution to the dilemma. This is supported by exemplary
convincing evidence, showing an Exemplary
understanding of the relationship between
resolution, and normative standards.
3.2 (B)
Student
demonstrates an
understanding of the
normative ethical
theories used to
address the
dilemma, and can
apply descriptive
ethical frameworks
in their analysis.
Completely
insufficient understanding of the role of normative ethical theories and descriptive ethical frameworks in decision making.
Insufficient understanding of the role of normative ethical theories and descriptive ethical frameworks in decision making.
Adequate awareness of some frameworks and theories. Link to a dilemma is vague in places. A judgement can be made but
lacks sophistication.
Good range of frameworks and theories used in addressing the dilemma. Good
understanding of the way in which theories
and frameworks impact on the
decision.
Very good range of frameworks and theories used in addressing the
dilemma. Very good understanding of the way in which theories
and frameworks impact on the
decision.
Excellent systematic and analytically
rigorous account of the solution to the dilemma. Excellent evidence, showing an
excellent understanding of the relationship between
resolution, and normative standards.
Outstanding systematic and
analytically rigorous account of the solution to the
dilemma. Outstanding
evidence, showing an outstanding
understanding of the relationship between
resolution, and normative standards.
Exemplary systematic and analytically rigorous account of the solution to the dilemma. Exemplary evidence, showing an exemplary understanding of the relationship between resolution, and normative standards.
Assessment Brief – Level Six Undergraduate Business and Management modules
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SM0381 – Applied Business Ethics - Part B – Portfolio 50% SM0381 Marking Sheet 3 of 4
Appendix A 20%
Marking Criteria:
Ethical Debate
0-29%
Standard Not
Met 1
30-39%
Standard Not
Met 2
40 -49%
Meets Standard
1
50-59%
Meets Standard
2
60-69%
Meets Standard
3
70-79%
Exceeds
Standard 1
80-89%
Exceeds
Standard 2
90-100%
Exceeds
Standard 3
Identifies and
isolates arguments
and evidence used in
the seminar both to
support and to
oppose the view that
ethical leadership
can be demonstrated
in shareholder
owned companies.
Completely
insufficient understanding of arguments and
evidence used in the seminar to support and to oppose the view that ethical leadership can be demonstrated in
shareholder owned companies.
Insufficient understanding of arguments and
evidence used in the seminar to support and to oppose the view that ethical leadership can be demonstrated in
shareholder owned companies.
Adequate awareness of arguments and
evidence used in the seminar to support and to oppose the view that ethical leadership can be demonstrated in
shareholder owned companies.
Good ability to Identify and isolate arguments and
evidence used in the seminar both to support and to
oppose the view that ethical leadership can be demonstrated in shareholder owned
companies.
Very good ability to Identify and isolate arguments and
evidence used in the seminar both to support and to
oppose the view that ethical leadership can be demonstrated in shareholder owned
companies.
Excellent ability to Identify and isolate arguments and
evidence used in the seminar both to support and to
oppose the view that ethical leadership can be demonstrated in shareholder owned
companies.
Outstanding ability to Identify and isolate arguments and
evidence used in the seminar both to support and to
oppose the view that ethical leadership can be demonstrated in shareholder owned
companies.
Exemplary ability to Identify and isolate arguments and
evidence used in the seminar both to support and to
oppose the view that ethical leadership can be demonstrated in shareholder owned
companies.
Critically evaluates
the arguments and
evidence to reach a
conclusion drawing
on a range of
sources.
Completely
insufficient understanding of arguments and
evidence used in the seminar to support and to oppose the view that ethical leadership can be demonstrated in
shareholder owned companies.
Insufficient understanding of arguments and
evidence used in the seminar to support and to oppose the view that ethical leadership can be demonstrated in
shareholder owned companies.
Adequate awareness of arguments and
evidence used in the seminar to support and to oppose the view that ethical leadership can be demonstrated in
shareholder owned companies.
Good ability to Identify and isolate arguments and
evidence used in the seminar both to support and to
oppose the view that ethical leadership can be demonstrated in shareholder owned
companies.
Very good ability to Identify and isolate arguments and
evidence used in the seminar both to support and to
oppose the view that ethical leadership can be demonstrated in shareholder owned
companies.
Excellent ability to Identify and isolate arguments and evidence used in the seminar both to support and to oppose the view that ethical leadership can be demonstrated in shareholder owned companies.
Outstanding ability to Identify and isolate arguments and evidence used in the seminar both to support and to oppose the view that ethical leadership can be demonstrated in shareholder owned companies.
Exemplary ability to Identify and isolate arguments and
evidence used in the seminar both to support and to
oppose the view that ethical leadership can be demonstrated in shareholder owned
companies.
Assessment Brief – Level Six Undergraduate Business and Management modules
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Appendix B 20% SM0381 Marking Sheet 4 of 4
Marking Criteria:
Ethical Dilemma
0-29%
Standard Not
Met 1
30-39%
Standard Not
Met 2
40 -49%
Meets Standard
1
50-59%
Meets Standard
2
60-69%
Meets Standard
3
70-79%
Exceeds
Standard 1
80-89%
Exceeds
Standard 2
90-100%
Exceeds
Standard 3
Identifies ethical
dilemmas in the
case. Whose
dilemmas were these
and what were their
options?
Completely
insufficient ability to identify ethical dilemmas in the case.
Insufficient ability to identify ethical dilemmas in the case. Whose dilemmas were these and what were their options?
Adequate awareness of ethical dilemmas in the case. Whose dilemmas were these and what were their options?
Good ability to identify ethical dilemmas in the case. Whose dilemmas were these and what were their options?
Very good ability to identify ethical dilemmas in the case. Whose dilemmas were these and what were their options?
Excellent ability to identify ethical dilemmas in the case. Whose dilemmas were these and what were their options?
Outstanding ability to identify ethical dilemmas in the case. Whose dilemmas were these and what were their options?
Exemplary ability to identify ethical dilemmas in the case. Whose dilemmas were these and what were their options?
Uses normative
ethical theories (e.g.
Deontology) and
descriptive ethical
frameworks (e.g.
Stages of Moral
Development,
Stakeholder Salience,
Moral Intensity) to
analyse one of the
identified dilemmas
in depth.
Completely
insufficient ability to apply normative ethical theories (e.g. Deontology) and descriptive ethical frameworks (e.g. Stages of Moral Development, Stakeholder Salience, Moral Intensity) to analyse one of the identified dilemmas in depth
Insufficient ability to apply normative ethical theories (e.g. Deontology) and descriptive ethical frameworks (e.g. Stages of Moral Development, Stakeholder Salience, Moral Intensity) to analyse one of the identified dilemmas in depth
Adequate ability to apply normative ethical theories (e.g. Deontology) and descriptive ethical frameworks (e.g. Stages of Moral Development, Stakeholder Salience, Moral Intensity) to analyse one of the identified dilemmas in depth
Good ability to apply normative ethical theories (e.g. Deontology) and descriptive ethical frameworks (e.g. Stages of Moral Development, Stakeholder Salience, Moral Intensity) to analyse one of the identified dilemmas in depth.
Very good ability to apply normative ethical theories (e.g. Deontology) and descriptive ethical frameworks (e.g. Stages of Moral Development, Stakeholder Salience, Moral Intensity) to analyse one of the identified dilemmas in depth.
Excellent ability to apply normative ethical theories (e.g. Deontology) and descriptive ethical frameworks (e.g. Stages of Moral Development, Stakeholder Salience, Moral Intensity) to analyse one of the identified dilemmas in depth.
Outstanding ability to apply normative ethical theories (e.g. Deontology) and descriptive ethical frameworks (e.g. Stages of Moral Development, Stakeholder Salience, Moral Intensity) to analyse one of the identified dilemmas in depth.
Exemplary ability to apply normative ethical theories (e.g. Deontology) and descriptive ethical frameworks (e.g. Stages of Moral Development, Stakeholder Salience, Moral Intensity) to analyse one of the identified dilemmas in depth.
Appendix C 10% Programme Goal 2: Skillful in the use of professional and managerial techniques and processes Objective 2: Demonstrate effective interpersonal communication and the ability to work in a team
Performance
Area
0-29%
Standard Not
Met 1
30-39%
Standard Not
Met 2
40 -49%
Meets Standard
1
50-59%
Meets Standard
2
60-69%
Meets Standard
3
70-79%
Exceeds
Standard 1
80-89%
Exceeds
Standard 2
90-100%
Exceeds
Standard 3
Student shows the
ability to reflect on
their use of
interpersonal
communication and
team-working skills
in the module.
Completely
insufficient reflection of the student’s use of interpersonal
communication and team-working skills
though examples may be identified.
Insufficient reflection of the student’s use of interpersonal communication and team-working skills though examples may be identified.
Adequate Identification of interpersonal
communication and team working skills used in support of module tasks and assesses personal effectiveness using
examples.
Good reflection which considers
whether the need to use interpersonal communication and to work as a team has
influenced their understanding of ethical issues.
Very good reflection which considers
whether the need to use interpersonal communication and to work as a team has
influenced their understanding of ethical issues.
Excellent reflection which considers
whether the need to use interpersonal communication and to work as a team has
influenced their understanding of ethical issues.
Outstanding reflection which considers whether the need to use interpersonal
communication and to work as a team has
influenced their understanding of ethical issues.
Exemplary reflection which considers
whether the need to use interpersonal communication and to work as a team has
influenced their understanding of ethical issues.