appliancewarehouse case study 9
kamishliang
ApplianceWarehouseCase3_Kamishlian.doc.rtfSYSTEM DESIGN SPECIFICATION
Management Summary
Need to interview and see initial mock up of 3 major sofware designers. One of which is scheduled for Jun 25 2020 with SAP.
System Components Details
Program Design
We will need atlease a 3 level GUI interface. 1 for tech and schedulers, 1 for management. and one with back end access for IT analyist.
User Interface Design
Maintain a check box system with automated calendar access as well as comment box for technician and schedulers. Management will need to be able to see calls made, duration of ticket times, as well as any notes made and deleted. IT will need full access to give permissions to all 3 levels.
Output and Input Design
output will need to have access for dialoge box to send information from individual tech to groups and to HQ/management.
File and Database Design
will need to have at a min. of 3gb per file to allow for notes and photos as well as initial ticket and tech information
Support Processing Design
photos will be needed and accessable
Environmental Requirements
color, 3gb per, ability to be cross platform, user signin and out ability, tracking software, direct and group function as well.
Implementation Requirements
Token key will ensure company information is secure, mobile devices will need to be tracked, computers and mobile devices will need to be constantly monitored
Time and Cost Estimates
151 days and database 60/hr
web dev. if needed 75/hr
app dev 75/hr for 3 days
ux des 60/hr
business analyst 50/hr
trainers 50/hr
cybersecirty spec 90/hr
system admin 70/hr
Appendices (as needed)
avg 75/hr
