| WBS | Task Name | Task Level | Risk Description | Risk Category (Risk Type) | Risk Probability | Risk Consequence (Impact) | Initial Risk Score (Probability * Impact) | Risk Handling Category | Risk Handling/Control Plan | Risk Owner (Risk Manager) | Cost |
| 1 | Mamma's Sandwich Shoppe & Bakery | 0 | | | | | | | | | $51,966.99 |
| 1.1 | Project Start | 1 | | | | | | | | | $0.00 |
| 1.2 | Project Management | 1 | | | | | | | | | $5,932.97 |
| 1.2.1 | Initiation | 2 | | | | | | | | | $2,925.81 |
| 1.2.1.1 | Initial Project Meeting | 3 | Customer non-responsive or schedule conflicts | People | 10% | $784.68 | $78.47 | Mitigate | Keep trying to arrange acceptable schedule with Sponsor and Key Stakeholders | Project Manager | $784.68 |
| 1.2.1.2 | Inputs | 3 | | | | | | | | | $189.35 |
| 1.2.1.2.1 | Business Case | 4 | Business case becomes obsolete or is undermined by external or internal changes | Client, Cost, Schedule | 10% | $0.00 | $0.00 | Mitigate | Complete a business case if not already provided
Ensure purpose is well defined within the Project Charter | Project Sponsor | $0.00 |
| 1.2.1.2.2 | Environmental Factors | 4 | Acts of God and lead to loss of resources, materials, and premises | Environmental | 10% | $113.61 | $11.36 | Accept | Ensure insurance for resource materials are in place
Provide project team with emergency procedures | Project Manager | $113.61 |
| 1.2.1.2.3 | Organizational Processes | 4 | Organizational processes are not clearly defined or understood | Client | 25% | $75.74 | $18.94 | Mitigate | Analyze organizational processes and document within process workflows
Ensure processes are well defined within the Project Charter | Project Sponsor | $75.74 |
| 1.2.1.3 | Outputs | 3 | | | | | | | | | $1,951.78 |
| 1.2.1.3.1 | Project Charter | 4 | Project design and deliverable definition is incomplete | Technical, Cost, Schedule | 25% | $1,072.00 | $268.00 | Mitigate | Define the scope in detail using input from subject matter experts | Project Manager | $1,072.00 |
| 1.2.1.3.2 | Kickoff Meeting | 4 | Customer non-responsive or schedule conflicts | Schedule | 10% | $209.78 | $20.98 | Mitigate | Keep trying to arrange acceptable schedule with Sponsor and Key Stakeholders | Project Manager | $209.78 |
| 1.2.1.3.3 | Progress Review Meeting | 4 | | | | | | | | | $670.00 |
| 1.2.1.3.3.1 | Project Status Meeting 1 | 5 | Customer non-responsive or schedule conflicts | Schedule | 10% | $67.00 | $6.70 | Accept | Keep trying to arrange acceptable schedule with Sponsor and Key Stakeholders
Provide Project Sponsor and Key Stakeholders with email updates including project status and budget | Project Manager | $67.00 |
| 1.2.1.3.3.2 | Project Status Meeting 2 | 5 | Customer non-responsive or schedule conflicts | Schedule | 10% | $67.00 | $6.70 | Accept | Keep trying to arrange acceptable schedule with Sponsor and Key Stakeholders
Provide Project Sponsor and Key Stakeholders with email updates including project status and budget | Project Manager | $67.00 |
| 1.2.1.3.3.3 | Project Status Meeting 3 | 5 | Customer non-responsive or schedule conflicts | Schedule | 10% | $67.00 | $6.70 | Accept | Keep trying to arrange acceptable schedule with Sponsor and Key Stakeholders
Provide Project Sponsor and Key Stakeholders with email updates including project status and budget | Project Manager | $67.00 |
| 1.2.1.3.3.4 | Project Status Meeting 4 | 5 | Customer non-responsive or schedule conflicts | Schedule | 10% | $67.00 | $6.70 | Accept | Keep trying to arrange acceptable schedule with Sponsor and Key Stakeholders
Provide Project Sponsor and Key Stakeholders with email updates including project status and budget | Project Manager | $67.00 |
| 1.2.1.3.3.5 | Project Status Meeting 5 | 5 | Customer non-responsive or schedule conflicts | Schedule | 10% | $67.00 | $6.70 | Accept | Keep trying to arrange acceptable schedule with Sponsor and Key Stakeholders
Provide Project Sponsor and Key Stakeholders with email updates including project status and budget | Project Manager | $67.00 |
| 1.2.1.3.3.6 | Project Status Meeting 6 | 5 | Customer non-responsive or schedule conflicts | Schedule | 10% | $67.00 | $6.70 | Accept | Keep trying to arrange acceptable schedule with Sponsor and Key Stakeholders
Provide Project Sponsor and Key Stakeholders with email updates including project status and budget | Project Manager | $67.00 |
| 1.2.1.3.3.7 | Project Status Meeting 7 | 5 | Customer non-responsive or schedule conflicts | Schedule | 10% | $67.00 | $6.70 | Accept | Keep trying to arrange acceptable schedule with Sponsor and Key Stakeholders
Provide Project Sponsor and Key Stakeholders with email updates including project status and budget | Project Manager | $67.00 |
| 1.2.1.3.3.8 | Project Status Meeting 8 | 5 | Customer non-responsive or schedule conflicts | Schedule | 10% | $67.00 | $6.70 | Accept | Keep trying to arrange acceptable schedule with Sponsor and Key Stakeholders
Provide Project Sponsor and Key Stakeholders with email updates including project status and budget | Project Manager | $67.00 |
| 1.2.1.3.3.9 | Project Status Meeting 9 | 5 | Customer non-responsive or schedule conflicts | Schedule | 10% | $67.00 | $6.70 | Accept | Keep trying to arrange acceptable schedule with Sponsor and Key Stakeholders
Provide Project Sponsor and Key Stakeholders with email updates including project status and budget | Project Manager | $67.00 |
| 1.2.1.3.3.10 | Project Status Meeting 10 | 5 | Customer non-responsive or schedule conflicts | Schedule | 10% | $67.00 | $6.70 | Accept | Keep trying to arrange acceptable schedule with Sponsor and Key Stakeholders
Provide Project Sponsor and Key Stakeholders with email updates including project status and budget | Project Manager | $67.00 |
| 1.2.2 | Initiation COMPLETE | 2 | | | | | | | | | $0.00 |
| 1.2.3 | Planning | 2 | | | | | | | | | $3,007.16 |
| 1.2.3.1 | Activity Planning | 3 | | | | | | | | | $134.00 |
| 1.2.3.1.1 | Activity Definitions | 4 | Project activity definitions are incomplete | Technical | 25% | $33.50 | $8.38 | Mitigate | Identify all logical relationships to generate full network activity
Ensure schedules remain flexible and dynamic so that durations can be immediately transmitted to remaining project activities for accurate scheduling | Project Manager | $33.50 |
| 1.2.3.1.2 | Activity Sequences | 4 | Unplanned work must be accomodated | Schedule | 15% | $33.50 | $5.03 | Accept | Assess and prioritize unplanned work based on weighted score (value versus complexity)
Communicate with Project Sponsor and Project team on the impact and determine if priorities must be shifted to address issues | Project Manager | $33.50 |
| 1.2.3.1.3 | Activity Resources | 4 | Lack of resources pose risk at meeting project goals | Contractual | 10% | $33.50 | $3.35 | Mitigate | Track and analyze resources using resource leveling techniques
Adjust project resource's workloads in accordance with estimated risks and availability | Project Manager | $33.50 |
| 1.2.3.1.4 | Activity Durations | 4 | Pressure to reduce activity durations increase risk of errors | Schedule | 15% | $33.50 | $5.03 | Mitigate | Share the schedule with key stakeholders to reduce the risk of scope creep and errors | Project Manager | $33.50 |
| 1.2.3.2 | Scope Management | 3 | | | | | | | | | $268.00 |
| 1.2.3.2.1 | Project WBS | 4 | Unplanned work must be accommodated | Schedule | 15% | $268.00 | $40.20 | Accept | Assess and prioritize unplanned work based on weighted score (value versus complexity)
Communicate with Project Sponsor and Project team on the impact and determine if priorities must be shifted to address issues | Project Manager | $268.00 |
| 1.2.3.3 | Project Cost Planning | 3 | | | | | | | | | $1,364.04 |
| 1.2.3.3.1 | Cost Estimates | 4 | Cost estimate exceeds project budget | Financial | 5% | $1,212.48 | $60.62 | Mitigate | Build in 10% contingency on costs and scheduling
Use two methods of cost estimation (parametric and engineering estimate) to cross refence and provide accuracy | Project Manager | $1,212.48 |
| 1.2.3.3.2 | Project Budget | 4 | Cost estimate exceeds project budget | Financial | 5% | $151.56 | $7.58 | Mitigate | Build in 10% contingency on costs and scheduling
Cross reference cost estimates to Work Breakdown Structure (WBS) to determine of resources are appropriately aligned | Project Manager | $151.56 |
| 1.2.3.4 | Procurement Management | 3 | | | | | | | | | $303.12 |
| 1.2.3.4.1 | IT System Purchases/Acquisitions | 4 | Project funding is reduced | Financial | 5% | $151.56 | $7.58 | Mitigate | Closely monitor all costs in real-time to ensure activites stay aligned with approved budget
Consult with Project Sponsor and Finance to plan for budget reductions based on the tolerance for risk | Project Sponsor | $151.56 |
| 1.2.3.4.2 | IT System Contracting | 4 | Ineffective workflows delay in contract approvals | Contractual | 5% | $151.56 | $7.58 | Mitigate | Specify deadlines for performance of all stages of the agreement
Consult with Project Sponsor to suspend or delay contractual work | Project Sponsor | $151.56 |
| 1.2.3.5 | Risk Management | 3 | | | | | | | | | $402.00 |
| 1.2.3.5.1 | Project Risks | 4 | Errors with estimating risks | Technical | 10% | $201.00 | $20.10 | Mitigate | Continuously monitor and improve upon risks
Mitigate most probable and threatening risks first
Consult with Project Sponsor on decision-making process | Project Manager | $201.00 |
| 1.2.3.5.2 | Risk Responses | 4 | Risk responses are not clearly defined or understood | Technical | 10% | $201.00 | $20.10 | Mitigate | Ensure risk responses are accurate and clearly defined
Consult with Project Sponsor and key stakeholders to gain acceptance | Project Manager | $201.00 |
| 1.2.3.6 | Communication Plan | 3 | Lack of clarity increases number of impromptu meetings and decreases productivity | Cost, Schedule, Client | 25% | $0.00 | $0.00 | Mitigate | Incorporate communication frequency, goals, and key stakeholders (audience) for each communication event
Use the most appropriate channel of communication for target audience such as email, face-to-face, or phone calls | Project Manager | $0.00 |
| 1.2.3.7 | Project Schedule | 3 | Delay in earlier project phases jeopardizes ability to meet fixed date | Schedule | 25% | $536.00 | $134.00 | Mitigate | Ensure the project plan is accurate using the work breakdown structure as reference
Use tracking Gantt to preemptively identify schedule slippage | Project Manager | $536.00 |
| 1.2.4 | Planning COMPLETE | 2 | | | | | | | | | $0.00 |
| 1.3 | IT System Design | 1 | | | | | | | | | $2,021.70 |
| 1.3.1 | IT Contractors | 2 | | | | | | | | | $268.00 |
| 1.3.1.1 | Interviews | 3 | Lack of participation from qualified candidates | People | 25% | $268.00 | $67.00 | Mitigate | Identify alternative sources to market job requisitions such as the employment of technical recruiters or staffing agencies | Project Manager | $268.00 |
| 1.3.1.2 | Hiring | 3 | Delays in onboarding consultant and/or contractor resources | Contractual | 25% | $0.00 | $0.00 | Mitigate | Build in and protect lead times within the schedule to allow for onboarding of consultant and/or contractor resources
Escalate to Project Sponsor and incorporate late penalties within the contract | Project Sponsor | $0.00 |
| 1.3.2 | Initial Design Specification | 2 | Project design and deliverable definition is incomplete | Technical | 20% | $1,326.26 | $265.25 | Mitigate | Define the scope in detail using input from subject matter experts | Systems Engineer | $1,326.26 |
| 1.3.3 | Review Design Specification | 2 | Participants non-responsive or schedule conflicts | Schedule | 5% | $427.44 | $21.37 | Mitigate | Keep trying to arrange acceptable schedule with Sponsor and Key Stakeholders
Provide Project Sponsor and Key Stakeholders with email updates including project status and budget | Consulting Architect | $427.44 |
| 1.3.4 | Deliver Design Specification | 2 | Project sponsor refuses to approve deliverables or delays approval | Client, Cost, Schedule | 10% | $0.00 | $0.00 | Mitigate | Ensure decision makers with budgetary authority are identified before project initiation
Include dates within Communication Plan for sign-off points upfront | Project Manager | $0.00 |
| 1.4 | System Networking | 1 | | | | | | | | | $750.85 |
| 1.4.1 | Networking Requirements | 2 | Unclear or incomplete requirements result in need to restart requirements development | Technical, Schedule | 5% | $282.11 | $14.11 | Mitigate | Communicate with stakeholders to agree in advance all constraints associated with features and performance
Assign action owner to verify assumptions
Breakdown work packages into smaller iterations to reduce risk and properly align resources to tasks | Consulting Architect | $282.11 |
| 1.4.2 | Networking Procurement | 2 | Networking equipment delayed in shipment | Contractual, Cost, Schedule | 15% | $34.75 | $5.21 | Transfer | Insure the shipment/parcel
Contact Verizon (vendor) and request expedited shipment | Project Sponsor | $34.75 |
| 1.4.3 | Networking Installation | 2 | Technical difficulties building and installing network components | Technical, Schedule | 5% | $433.99 | $21.70 | Mitigate | Get further details on installing the product from the Vendor's support department as soon as possible
Bring in technical experts to assit in the deployment of network services
Delay project if necessary | Systems Engineer | $433.99 |
| 1.5 | System Hardware | 1 | | | | | | | | | $3,598.90 |
| 1.5.1 | Hardware Requirements | 2 | Unclear or incomplete requirements result in need to restart requirements development | Technical, Schedule | 5% | $282.11 | $14.11 | Mitigate | Communicate with stakeholders to agree in advance all constraints associated with features and performance
Assign action owner to verify assumptions
Breakdown work packages into smaller iterations to reduce risk and properly align resources to tasks | Consulting Architect | $282.11 |
| 1.5.2 | Hardware Procurement | 2 | Hardware is delayed in shipment | Contractual, Cost, Schedule | 15% | $2,432.80 | $364.92 | Transfer | Insure the shipment/parcel
Contact Toast (vendor) and request expedited shipment | Project Sponsor | $2,432.80 |
| 1.5.3 | Hardware Installation | 2 | Technical difficulties building and installing hardware components | Technical, Schedule | 30% | $883.99 | $265.20 | Mitigate | Get further details on installing the product from the Vendor's support department as soon as possible
Bring in technical experts to assist in the deployment of hardware components
Delay project if necessary | Systems Engineer | $883.99 |
| 1.6 | System Software | 1 | | | | | | | | | $5,361.15 |
| 1.6.1 | Software Requirements | 2 | Unclear or incomplete requirements result in need to restart requirements development | Technical, Schedule | 5% | $282.11 | $14.11 | Mitigate | Communicate with stakeholders to agree in advance all constraints associated with features and performance
Assign action owner to verify assumptions
Breakdown work packages into smaller iterations to reduce risk and properly align resources to tasks | Project Manager | $282.11 |
| 1.6.2 | Software Procurement | 2 | Unable to download software from online portal | Financial, Contractual, Technical | 15% | $18.95 | $2.84 | Transfer | Contact Oracle (vendor) support and open up support request
Access mirror portal and download software packages/binaries from alternate location | Project Sponsor | $18.95 |
| 1.6.3 | Software Installation | 2 | | | | | | | | | $5,060.10 |
| 1.6.3.1 | Point of Sales Software | 3 | | | | | | | | | $1,817.32 |
| 1.6.3.1.1 | Install Software | 4 | Technical difficulties in installing POS software | Technical | 25% | $1,401.24 | $350.31 | Mitigate | Get further details on installing the product from the Vendor's support department as soon as possible
Bring in technical experts to assist in the deployment of hardware components
Delay project if necessary | Systems Engineer | $1,401.24 |
| 1.6.3.1.2 | Test POS Software | 4 | Project sponsor does not accept the system due to lack of functionality or capabilities | Cost, Schedule, Technical | 5% | $416.08 | $20.80 | Mitigate | Depending on severity, either send back to engineer for
correction or identify new resource with skillsets that aligns with customer requirements
Delay project if necessary | Project Manager | $416.08 |
| 1.6.3.2 | ERP Software | 3 | | | | | | | | | $1,945.87 |
| 1.6.3.2.1 | Install Software | 4 | Technical difficulties in installing ERP software | Technical | 25% | $652.83 | $163.21 | Mitigate | Get further details on installing the product from the Vendor's support department as soon as possible
Bring in technical experts to assist in the deployment of hardware components
Delay project if necessary | Systems Engineer | $652.83 |
| 1.6.3.2.2 | Test Software | 4 | Project sponsor does not accept the system due to lack of functionality or capabilities | Cost, Schedule, Technical | 5% | $1,293.04 | $64.65 | Mitigate | Consult with stakeholders on requirements in accordance with business case
Identify gaps in software and incorporate revisions to correct missing features and capabilities | Project Manager | $1,293.04 |
| 1.6.3.3 | Website | 3 | | | | | | | | | $1,296.91 |
| 1.6.3.3.1 | Code Webpage | 4 | Incomplete/Incorrect requirements result in need to restart development of webpage | Technical, Schedule | 25% | $696.75 | $174.19 | Mitigate | Open discussion with Project Sponsor and key stakeholders to identify issues and prepare change requests | Web Developer | $696.75 |
| 1.6.3.3.2 | Test Webpage | 4 | Project sponsor does not accept webpage, requires rework | Cost, Schedule, Technical | 5% | $600.16 | $30.01 | Mitigate | Depending on severity, either send back to developer for
correction or identify new developer with skillsets that aligns with customer requirements
Delay project if necessary | Project Manager | $600.16 |
| 1.7 | System Test | 1 | | | | | | | | | $21,537.20 |
| 1.7.1 | Integrate System Components | 2 | Problems of integration with internal and external systems | Cost, Schedule, Technical | 25% | $4,217.60 | $1,054.40 | Mitigate | Communicate with stakeholders to agree in advance all constraints associated with features and performance
Consult with external (vendor) technical experts to identify remediation steps to properly integrate with external systems | Consulting Architect | $4,217.60 |
| 1.7.2 | Test Integrated Components | 2 | Difficulty in integrating modules/components due to lack of functionality | Technical | 15% | $17,319.60 | $2,597.94 | Mitigate | Identify gaps in software and hardware components
Incorporate revisions to correct missing features and capabilities
Implement agile method to break down modules into smaller iterations and tackle integration issues piece by piece | Project Manager | $17,319.60 |
| 1.7.3 | Deliver IT System | 2 | Project sponsor refuses to approve deliverable or delays approval | Client, Cost, Schedule | 10% | $0.00 | $0.00 | Mitigate | Ensure decision makers with budgetary authority are identified before project initiation
Include dates within Communication Plan for sign-off points upfront | Project Sponsor | $0.00 |
| 1.8 | System Transition | 1 | | | | | | | | | $9,232.56 |
| 1.8.1 | Prepare System Documentation | 2 | System documentation design is incomplete | Technical | 20% | $4,746.24 | $949.25 | Mitigate | Define the scope in detail using input from subject matter experts | Project Manager | $4,746.24 |
| 1.8.2 | Review System Documentation | 2 | Participants non-responsive or schedule conflicts | People, Schedule | 5% | $481.72 | $24.09 | Mitigate | Keep trying to arrange acceptable schedule with Sponsor and Key Stakeholders
Provide Project Sponsor and Key Stakeholders with email updates including project status and budget | Project Manager | $481.72 |
| 1.8.3 | Deliver System Documentation | 2 | Project sponsor refuses to approve deliverables or delays approval | Client, Cost, Schedule | 10% | $0.00 | $0.00 | Mitigate | Ensure decision makers with budgetary authority are identified before project initiation
Include dates within Communication Plan for sign-off points upfront | Project Sponsor | $0.00 |
| 1.8.4 | Provide Staff Training | 2 | Sheduling issues with customer personnel | Schedule | 15% | $4,004.60 | $600.69 | Mitigate | Keep trying to arrange acceptable schedule with Sponsor and Key Stakeholders
Delay training until full-participation can be provided | Project Manager | $4,004.60 |
| 1.9 | Project Closure | 1 | | | | | | | | | $3,531.66 |
| 1.9.1 | Document Lessons Learned | 2 | Participants non-responsive or schedule conflicts | People, Schedule | 5% | $2,997.28 | $149.86 | Mitigate | Keep trying to arrange acceptable schedule with Sponsor and Key Stakeholders
Provide Project Sponsor and Key Stakeholders with email updates including project status and budget | Project Manager | $2,997.28 |
| 1.9.2 | Update Project Files | 2 | Participants non-responsive or schedule conflicts | People, Schedule | 5% | $134.00 | $6.70 | Mitigate | Keep trying to arrange acceptable schedule with Sponsor and Key Stakeholders
Provide Project Sponsor and Key Stakeholders with email updates including project status and budget | Project Manager | $134.00 |
| 1.9.3 | Project Closure Meeting | 2 | | | | | | | | | $134.00 |
| 1.9.3.1 | Gain Formal Acceptance | 3 | Project sponsor refuses to approve deliverable or delays approval | Client, Cost, Schedule | 10% | $134.00 | $13.40 | Mitigate | Ensure decision makers with budgetary authority are identified before project initiation
Include dates within Communication Plan for sign-off points upfront | Project Sponsor | $134.00 |
| 1.9.4 | Archive Project Files | 2 | Project files are misplaced, deleted/erased, or incomplete | Client, Schedule | 5% | $134.00 | $6.70 | Mitigate | Provide shared storage capability that allows for version control, recovery, and team collaboration
Provide private Uniformed Resource Locator (URL) hyperlink to Project Sponsor for information dissemination | Project Manager | $134.00 |
| 1.9.5 | Release Resources | 2 | Resources are prematurely released | Cost, Contractual, Schedule | 5% | $132.38 | $6.62 | Mitigate | Ensure the project plan and schedule are accurately followed | Project Manager | $132.38 |
| 1.1 | Project Close | 1 | | | | | | | | | $0.00 |
| Total | | | | | | $51,967.00 | $8,052.90 |
| | | | | | | | 15% | of cost at risk |
jarfra
AppendixD-TeamBusinessProjectRiskAssessment.xlsx
