chapter 5 MIS

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Attempts: Do No Harm: / 4

3. Writing Interoffice Memos

Learning the parts and format of both e-mails and memos is important. Remember, the formats are slightly different.

How does the format of an e-mail differ from that of a memo?

Complete the following sentence with the correct choice.

Sending an e-mail attachment is inappropriate if the situation requires .

Read the following message, and answer the questions.

To: Sarah Lavine<[email protected]>

From: Dean Weisz<[email protected]>

Subject: New

Sarah,

This week I decided to get organized and figure out the new-hire training schedule. I thought you might be eager to know your schedule

and how training is conducted. Your training will begin next week, starting on Monday.

You will begin by meeting our human resources manager. She will show you a PowerPoint presentation on our retirement plan and

health benefits. You will then meet with the vice president of sales. You will conclude your training on Wednesday by attending a

welcome lunch with your department. Do you bowl? If so, we have a company bowling league that you should check out.

You will have a busy week of training.

Thanks,

Dean

Dean Weisz, Marketing Manager

DynaCorp.com

[email protected]

555) 555-5855

Choose the best revision for the closing of this message.

E-mails contain a signature block.

E-mails leave white space between paragraphs.

E-mails do not have justified line endings.

Bring your new-hire packet with you to these meetings. If you have scheduling problems or need more information, please let me know

before October 28.

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What is the problem with the body of this message? Check all that apply.

You’ll clearly be busy in this upcoming week of training. Good luck!

Have you heard about our softball team?

Addresses more than one topic per paragraph

Uses too many clichés

Contains useful information

Is not organized for readability