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Corporate Training 1

Running head: APA IS EASY

Note the 5 spaces between the header & the page number. Also this the header is l/2 inch from the top (p. 306). The header has 2 or 3 words from the title. See APA, p. 296 and example on p. 306.

Book Jacket

Running head is typically optional –ask your instructor – used primarily if publishing

Paper Title

Student’s Name

Double spaced, upper/lower case and centered on the page. See pg 306, APA, 5th edition

Ask your facilitator if they desire the date/their name on title page. APA doesn’t require it.

Margins are 1 inch all around

Course Name & Number

College

Date submitted

Corporate Training

Title of paper is centered. Do not bold. Do not cap.

Today, managers need well-trained employees and are finding they do not exist. Corporations are, therefore, providing additional training for their employees. One such training program that is being added to corporate learning environments is an awareness of emotional intelligence. Business managers are learning that successful managers need high Emotional Quotient (EQ) or Emotional Intelligence (EI) to work effectively. Emotional intelligence is the ability to accurately perceive emotions in self and others, to identify different emotional responses, and to use emotional information to make intelligent decisions (Goleman, 2000). A leading expert on EQ finds that “people good at managing relationships tend also to be self-aware, self-regulating, and empathetic” (Goleman, 2000, p. 33). Emotional intelligence is especially important “at the highest levels of the company, where differences in technical skills are of little importance. In other words, the higher the rank of the person, the more emotional intelligence capabilities are needed for decision making effectiveness” (Goleman, 1986, p. 94).

Period after

Citation of Short

quotes

This is a direct quote complete with quotation marks so the writer must provide needs to direct readers to direct source

Text is ragged edge, double-spaced

Emotional intelligence is crucial to a successful business career and for effective group performance (Goleman, 1986). The core competencies required for emotional intelligence are “the perception of emotions in one’s self and others, the understanding of these emotions, and the management of emotions” (Feldman, 2001, ¶ 4). Success in the modern workplace requires teamwork and collaboration. Emotional Intelligence training is essential since most modern companies rely on teams of employees working together, rather than on the action of individual managers working in isolation (Ganzel, 2001).

This is not a direct quote but para-phrased

Several accredited universities are delivering EQ training. Grossman states:

A current trend in education is to teach students about how their emotional intelligence can have a positive or negative effect on their career. Many universities are now offering courses in interpersonal relationship and emotional intelligence in an attempt to prepare students to be leaders. Leaders cannot lead in isolation, and an educational delivery system that features team building and collaboration are growing by the numbers. (2000,¶ 48)

This is an example of a block quote (40 or more words. Each line is indented 5 spaced and does not have quotation marks See pg 118, APA, 5th edition

Emotional intelligence skills are a crucial component for a successful career in business. We live in a time of rapid change and in a world of diversity. The modern business environment requires managers to have highly functioning intrapersonal, interpersonal, and group skills. Emotional Intelligence is important today, and will be even more important in the future. As more employees master emotional intelligence skills, a higher functioning group emotional intelligence should emerge. In response to this higher group EI, individual employees will need to keep refining their EI skills (Tucker, 2000).

Paraphrased, no page # or para required

Do not bold title or underline. Center the word ‘references’ on the page

References

Do not underline. APA, 5th edition requires italicize only

Alfred, D. (1992). People within an organization. Harvard Business Review, 57, l13-120.

Dunn, D., Mann, A. P., & Cohen, J. A. (1999). Leadership and emotional intelligence. Retrieved September 27, 2001, from ProQuest Multiple author example. APA, p. 231

Authors are listed in order by author’s last name & initials – never, use authors first name and ensure

2nd & 3rd lines are indended.

Feldman, M. D., Jr. (2001). Management and organizational theory (9th ed.). New York: McGraw-Hill. Book example with revised edition and Jr. in name.

Glass, R. (2001). Corporate training. Electronically retrieved September 27, 2001, from http://

Glass, R. (2002). Corporate university. Electronically retrieved September 27, 2001, from http:// (Same author, post oldest publication first per APA,

5th edition, p. 220.

Goleman, D. (2000). Emotional Intelligence. New York: McGraw-Hill.

Grossman, R.J. (2000). Emotions at work. Health New Journal, 5, 3. Electronically retrieved September 27, 2001, from ProQuest. See APA, 5th edition, p. 223.

Not all references listed in the paper appear here

Prepared by Dr. Freda Turner as a learning tool. I may be reached at [email protected] if you have suggestions/questions/recommendations. Updated 2/27/19mmf.