BEHAVIORAL INTERVIEW ANSWERS
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ANSWERTHESEBEHAVIORALSITUATIONINTERVIEWQUESTIONS.docxANSWER THESE BEHAVIORAL SITUATION INTERVIEW QUESTIONS.
Answer using the STAR method
SITUATION, TASK ,ACTION ,RESULT
INTERVIEW FOR A CALL CENTER MANAGER
1. Give me an example of a time that you were the first to identify a significant problem or issue that needed to be addressed.
2. Tell me about the last time you took the initiative to bring a team together and encouraged the members to work collaboratively.
3. Tell me about the last time you had to deal with a very difficult or dissatisfied customer.
4. Tell me about the last time someone discussed a highly technical and complex issue with you
5. Describe the most difficult project that you have had to complete within a short timeframe.
