assessment to be done in 4 days

BSBCUS501 Manage Quality Customer Service

Assessment Guidelines

Please read the following assessment guidelines carefully.

1. The purpose of this activity is to assess your knowledge and skills in

2. If you have any considerations that may affect your performance in the assessment, please inform your assessor immediately. Your assessor will provide you with a suitable alternative to complete this assessment.

3. Your assessor will mark your assessment and provide feedback and a grade to you via the assessment submission on Moodle.

4. If you feel the decision made by your assessor was incorrect you have the rights to appeal the grading through filling out an appeals form which will then be handle by the Academic Manager.

5. A “NYS” (not yet satisfactory) result of this task may be returned to you for a re-assessment. Re-assessments must be submitted by an agreed date with your assessor.

6. The re-assessment work must address the specific performance tasks beyond doubt for the assessor to issue a satisfactory (pass) result. A repeat NYS outcome could lead to an administration fee for further reassessment.

7. All work must be done individually. Copied work will not be accepted and

By adding my name to this document, I hereby declare the work is my own and has not been copied from any other source.

Student NAME: Date:

Student Signature:

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