Week 8 - Final Project - Operational Plan Due

Definitions Page

Jennifer Franks

Maryville University

Melynda Pryor

Operations Management

April 15, 2022

Metric Range – a specific threshold of data range with mathematical operations on those

facts, business analysis can be performed based on the results. The content in our system

consisted of the top 7 KPI middle six, and the bottom six according to their performance.

There are progress colors in the Metric range green showed good progress as improving,

yellow showed staying about the same, and red led declining.

An organization looks for financial, internal business processes, customer, and learning

and growth indicators.

Since the problem is about hiring the right staff, we have a cost per hire, cost of training,

and many others in the financial indicator sector. On the internal business indicator side, we have

time to hire, quality of hire, and many others. The target and actual level are in numbers

(Quesado, Aibar Guzmán, and Lima Rodrigues, 2018).

These numbers could be percentages, standard numeric, or even ratios. They are then

rated to the metric ranges according to how each sub-indicator has performed. After this, they are

ranked, showing their progress status (Parker, 2020). The progress can be improving, staying

about the same, or declining.

REFERENCES

Quesado, P. R., Aibar Guzmán, B., & Lima Rodrigues, L. (2018). Advantages and

contributions in the balanced scorecard implementation. Intangible capital, 14(1), 186-20

LITVINENKO, I., YADGAROV, Y., ALIEV, V., Smirnova, I., & TSOY, R. (2019).

BALANCED SCORECARD AS AN EFFECTIVE MANAGEMENT TOOL FOR A PROJECT-

ORIENTED COMPANY. AD ALTA: Journal of Interdisciplinary Research, 9

Parker, F. B. (2020). The Hiring Decision: Who Should Be the Next General Manager?

International CHRIE.