ADD EXPERIENCE AND PROFESSIONAL SUMMARY.

Senior Social Worker/Case Manager, 1998-Present

State of Delaware Division of Developmental Disability Services, Bear, DE

· Assist families with coordinating and obtaining resources and services available in the community.

· Assist with the application and maintenance of Social Security Benefits and other Health and Social Service programs.

· Attend meetings and court appointments with consumers.

· Case manager for 50+ individuals living in residential homes for consumers with intellectual disabilities.

· Collaborate with schools, agencies, and families in the development and execution of the plan and achievement of goals and provided status-reporting documentation for families and management.

· Complete expanded assessment of consumers and family needs at time of initial visit.

· Facilitate and participate in various meetings to review goals, optimize resource utilization, provide family education and identified supports.

· Generate detailed reports to ensure agreements and pertinent information is in compliance with DDDS guidelines.

· Provide ongoing support and expertise through comprehensive assessment, planning, implementation and overall evaluation of consumer needs.

· Serve as a consumer advocate and participate in the development and implementation of consumer care policies and protocols in order to provide advice and guidance in handling consumer needs.

Supervisor/Substitute Teacher, 1994-1998

State of Delaware, Grace Cottage, Wilmington, DE

· Achieve the instructional objectives as established by teacher.

· Adapt and adjust lessons plans to meet the learning styles and learning abilities of students.

· Administration of residential programs planned and implemented to meet individual needs and goals of clients in the areas of speech/communication, physical therapy, occupational therapy and recreation/leisure.

· Assist with employee evaluations and employee trainings while scheduling training sessions for staff.

· Assist with selecting and hiring new employees according to all Grace Cottage Policy & Procedures.

· Facilitate training to staff on work processes and procedures.

· Maintain and reconcile petty cash fund.

· Manage and control budget of a Level IV staff secured residential program; focusing on the unique treatment needs of adolescent females in a safe, gender-sensitive environment.

· Present lessons to children and work effectively with individual youth in small groups.

· Provide individual and group instructional support to female residents.

· Supervise a staff of 23 individuals and 16 juvenile delinquent female residents.

· Work under the supervision of teacher and assisted in lesson plan preparation.

· Work with law enforcement agencies, schools and health and welfare agencies to coordinate services for individuals.

Coordinator, 1990-1994

Project Stay Free, Wilmington, DE

· Case management for 50 individuals and carried out established program policies and procedures to ensure an optimum level of effectiveness in daily activities. 

· Complete and implement behavior programs for each female in the program.

· Conduct weekly groups and maintain relationships with parents.

· Evaluate youth to provide input for classification to privilege level; made recommendations concerning classification, assignment, discharge, aftercare and/or alternative programs.

· Participate in the development and implementation of treatment plans for socially and/or emotionally maladjusted delinquent youth.

· Supervise and provide direction to novice staff members and orient new staff members to the routines of the program; conduct formal in-service training for new staff members.

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Intervention Specialist, 1988-1990

New Castle County Detention Center, Wilmington, DE

· Conduct physical fitness drills.

· Engage in therapeutic, physical, athletic and recreational activities to effectively channel behaviors.

· Ensure compliance with program rules, expectations, policies and procedures.

· Ensure the safety and security of juveniles housed in the juvenile detention center.

· Perform crisis intervention and redirected youth with regard to their conduct, attitudes and relationships.

· Provide disciplinary supports to school personnel in the event of disruptive behavior.

· Use various theories, techniques and strategies to adjust and change behaviors of youth.

Development Counselor, 1988-1990

Catholic Charities (Bayard House), Wilmington, DE

· Foster and maintain a relationship with Delaware State Department of Family Services (DFS) to effectively support pregnant minors while under state guardianship.

· Provide information to residents with regard to education and employment assistance; access to healthcare; birthing and parenting classes; independent living and home management skills; pregnancy counseling and referral services.

· Provide residential, educational, and referral services to at-risk pregnant teens/women and families in need to ensure they become nurturing parents and independent contributors of society.

· Serve as a liaison between the Bayard House and the community organizations and agencies.

· Support approximately 14 pregnant teens/women in a home-like environment at a facility that operated 24 hours a day, 7 days a week as well as case management services.

Domestic Violence Intervention Counselor, 1987-1988

Child Inc., Hockessin, DE

· Case documentation to ensure observations and plans were up-to-date and reflective of services provided.

· Complete intake, initial assessments, and ongoing periodic evaluation and exit interviews.

· Facilitate groups associated with self-esteem, self-defense and other topics.

· Facilitate support groups for victims of sexual assault and domestic violence.

· Participate in outreach/consultation services in the community.

· Provide counseling to victims of sexual assault, domestic violence, community mental health and anger management.

Professional Skills Include:

Advocacy Counseling Techniques and Strategies

Administrative and Management Skills Drug and Alcohol Holistic Counseling

Analyzing and Evaluating Data Strong Communication Skills

Application of Methods Training Child Abuse and Adult Protection

Assistant Teacher Training CPR/First Aid

Education

Master of Education Elementary and Secondary School Counseling

Wilmington University, New Castle, DE

2014

Bachelor of Science Human Services Management

University of Phoenix, Phoenix, AZ

2012