Wk5 D1 - An Introduction to Interventions
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Anderson_5e_PPT_Ch09.PPTXChapter 9: An Introduction to Interventions
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Interventions (1 of 4)
What Are They?
Sets of structured activities in which selected.
Organizational units engage.
Task or a sequence of tasks with the goals of.
Organizational improvement and individual development.
Despite some standard practices, no two interventions are alike!
Anderson, Organizational Development, Fifth Edition. © SAGE Publications, 2020.
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Interventions (2 of 4)
Why?
To prompt change in the client organization: Disrupt current practice.
Address one or more dissatisfactory conditions (problems, vision, alignment, etc.).
Anderson, Organizational Development, Fifth Edition. © SAGE Publications, 2020.
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Interventions (3 of 4)
When?
After spending time understanding.
When the data indicates that it is necessary.
When the client agrees.
When the organization is ready and able to change.
Anderson, Organizational Development, Fifth Edition. © SAGE Publications, 2020.
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Interventions (4 of 4)
Intervention Strategy Versus Intervention Activities
Anderson, Organizational Development, Fifth Edition. © SAGE Publications, 2020.
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Figure 19.1: An Example of an Intervention Strategy With Three Intervention Activities.
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Considerations in Selecting Interventions (1 of 4)
Match the intervention to the data and diagnosis.
Client readiness for change.
Where to intervene first.
Anderson, Organizational Development, Fifth Edition. © SAGE Publications, 2020.
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Considerations in Selecting Interventions (2 of 4)
Depth of Intervention:
Work content.
Group maintenance issues (overt).
Group maintenance (covert).
Values and beliefs.
Unconscious.
Anderson, Organizational Development, Fifth Edition. © SAGE Publications, 2020.
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Considerations in Selecting Interventions (3 of 4)
Activity Sequence:
Maximize diagnostic data (learn from early activities).
Maximize effectiveness (build small wins).
Maximize efficiency (conserve time, money, energy).
Anderson, Organizational Development, Fifth Edition. © SAGE Publications, 2020.
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Considerations in Selecting Interventions (4 of 4)
Activity Sequence:
Maximize speed (address client desire for pace).
Maximize relevance (address the primary problem first).
Minimize psychological and organizational strain (safe, low anxiety first).
Anderson, Organizational Development, Fifth Edition. © SAGE Publications, 2020.
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Foundational Principles in Structuring Interventions
Create opportunities for learning.
Give free choice.
Clear and explicit outcomes.
Everything matters: room setup, agenda.
Consider client and consultant role.
Anderson, Organizational Development, Fifth Edition. © SAGE Publications, 2020.
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Types of Interventions
Anderson, Organizational Development, Fifth Edition. © SAGE Publications, 2020.
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Figure 9.2: Organization Development Intervention Tips.
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