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Age And Generational Issues
Am I Old Enough to Be Taken Seriously? by Emma Waldman
November 25, 2020
Summary.
GK Hart/Vikki Hart/Getty Images/Getty Images
Young adults are more likely to report experiencing ageism at work than their
middle-aged and older counterparts. So what if you are facing this situation? Start or join a
working group for young professionals. It’s important to create a safe space to talk to...
Where your work meets your life. See more from Ascend here.
I started my career in New York City, working as an editorial assistant
for one of the largest publishing conglomerates in the world. Fresh out
of grad school with several years of internship experience in tow, I
walked into the 52-story building with my head held high. I was to report
directly to the senior vice president, an industry legend. She was poised
and intelligent and I idolized her.
During my second week on the job, I received her email invitation for an
in-person meeting. Heart racing, I dashed through the doors of her
corner office that overlooked Broadway and West 56th. Expecting to
receive my first real assignment, she looked at me and said, “Emma, I
just received a package from IKEA. Would you mind assembling my new
lamp? Let me know when you’re finished.”
I would love to dismiss this humiliating — yet humbling — moment as
one bad thing that happened a very long time ago. But it still triggers me
today: a woman approaching thirty with seven years of job experience
under my belt. As one of the youngest people on my team by a decade,
I’m often hesitant to assert myself in meetings or ask more seasoned
colleagues for help out of fear of seeming naive. In these moments, I find
myself back in the corner office, building my first boss’s IKEA lamp and
trying to figure out her intentions. Was it because I seemed
incompetent? Was it because my role included “assistant” in the title?
Or was it what I feared then — and still fear now — that my age makes it
hard to take me seriously?
I needed to figure out if this insecurity has grounds in reality. Here’s
what the research tells me: When you Google “age discrimination at
work,” you’ll find article after article about bias against older employees
and laws aimed at addressing this problem. In the U.S., the federal
government has protections in place to prevent discrimination against
workers age 40 and up. Companies can’t, for example, legally assume
that someone isn’t qualified for a job because they are “too old” to
understand how to use a certain technology or implement the latest
innovations. That said, it’s questionable whether these protections
always work. Ageism against older workers still runs rampant in some
companies and industries.
At the same time, these protections don’t apply to young professionals.
This is a problem. A recent study revealed that young adults are
often more likely to report experiencing ageism at work than their
middle-aged and older counterparts. It’s called “reverse ageism.”
On top of this, Glassdoor released a 2019 diversity and inclusion
survey in the U.S., UK, France, and Germany that found younger
employees (52% of ages 18-34) are more likely than older employees
(39% of ages 55+) to have witnessed or experienced ageism at work.
“Ageism cuts both ways,” Professor Dominic Abrams at the University of
Kent, told me. “It’s true that people often apply patronizing stereotypes
to older workers and so they are often assumed to be less employable.
But younger people tend to be more exposed to all forms of prejudice
and discrimination than older people — racism, sexism, and ageism.”
According to my research, this is what reverse ageism can look like:
More senior or experienced employees overlooking feedback from
younger colleagues on projects. Seasoned employees assuming that
younger colleagues can’t be trusted with important tasks. Or younger
colleagues being the target of stereotypical age assumptions.
When I explore whether these examples fit into my own work
experience, I’m brought back to one moment that took place before the
pandemic got really bad in Boston. I was in the office, talking to a fellow
20-something-year-old coworker about an upcoming assignment. We
were brainstorming ideas for a new product, when a senior employee
turned to us and said, “Girls, can you please take your chatter
elsewhere? It’s very distracting.”
My peer and I exchanged a glance — confused, and a little bit shocked.
While our colleague may have thought he was just asking for quiet, there
were assumptions embedded in his comment:
Assumption 1: That we are “girls,” not two grown women.
Assumption 2: Our discussion was “chatter,” as if we weren’t working
on anything of importance.
So no, not all of it is in my head.
I understand how it might be easy for people to mistrust those who have
less workplace experience than themselves, but this mistrust ultimately
works against all of us and can lead to biased assumptions. When older
workers doubt the competency of those younger than them, they fail us.
They are not helping the next generations develop transferable skills.
They’re building barriers of mistrust.
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Will it get better?
Discrimination varies from person to person, and for this reason,
organizations often struggle to tackle these biases on a wider scale. You
can’t force someone to think a certain way, but you can help them to
better understand your position and perspective.
If you find yourself in a position like mine, here are few ideas I’ve started
to put into practice to better my own situation. I hope they’ll help you
too:
Start or join a working group for young professionals. Keeping quiet
about discrimination at work can be both mentally and emotionally
draining — and can bleed into your life outside of the office over time.
It’s important to create a safe space to talk to people you trust about
what you’re going through. If your company doesn’t already have a
working group for young professionals, consider starting one yourself.
This might take the form of a designated Slack channel in which you can
talk openly and share experiences online. Or, it might be a monthly
Zoom call with a proposed agenda and discussion points. Either way, it
will give people like yourself a place to talk about workplace concerns,
find allies, and exchange ideas about how to remedy them.
Talk to your manager. Make your manager aware of the situation. They
may have no idea what you’re going through. During your next check-in,
share your experiences and concerns. They might redirect you to an HR
specialist who is trained in handling issues of discrimination at work, or
help you devise a plan for confronting the perpetrator. If anything, your
manager will know to keep their eyes peeled for future instances of
ageism. Raising the issue is the first step towards combatting it for good.
Alternatively, your manager might understand workplace
discrimination all too well, and can serve as a role model and mentor in
the future. One of my workplace mentors is a woman who has just as
much professional experience as her male counterparts (if not more).
Because we’ve both fallen victim to other workplace biases (in terms of
gender discrimination) in the past, she was sympathetic towards my
situation. She knew what it was like to feel undervalued because of
something that’s out of her control and offered me some actionable
suggestions for overcoming these biases in the future.
Have an open discussion with the culprit. There’s nothing wrong
with respectfully approaching the coworker who is demonstrating
discrimination against you to have an open dialogue. Sending an email
that begins with, “The comment that you made during Tuesday’s
meeting made me feel uncomfortable. When you bring my age into a
conversation, it sounds like you’re assuming that I’m not qualified to do
my job,” is a great place to start. This could evolve into a larger
conversation about ageism and how to overcome biases that might be
clouding their judgement. If you feel comfortable, you could suggest
working on a project together to build trust and demonstrate your
expertise. You might even end up learning more about where this
person’s bias is coming from.
You might find, for example, that the culprit’s behavior stems from an
insecurity about their own performance and has nothing to do with you
personally (though this is still not an excuse for their behavior).
Never forget your value add. When you’re put down by someone at
work, it can be easy to forget your value. But I can reassure you: You
offer a special skillset and a unique perspective, which is why you were
hired. Figure out what your “specialty” is — whether it’s social media
proficiency, communication skills, expertise with video or audio
platforms, etc. — and use it to your advantage.
When the opportunity presents itself, remind your coworkers of what
you bring to the table. You have insights and experiences that others do
not. During meetings, chime in with ideas that highlight your skills and
viewpoint. Take a quick pause and a deep breath to center yourself. You
might say something like, “This could be a great opportunity to
introduce a podcast,” or, “As a Millennial, I can speak to the fact that
many of our younger readers are looking for content on early career
financial planning.” Use your position to your advantage.
Most importantly, let these experiences inform your growth as you
advance in your career. Don’t let the fear that you’ll never be taken
seriously stay with you until you’re old enough to be considered
“seasoned.” Set an example by trusting and asserting that young
professionals know what they’re doing, and work to become the kind of
employee you’d want to work with, years down the line, when a young
worker approaches you for help.
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Emma Waldman is an Associate Editor at Harvard Business Review.
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