Part One GCFR

Running head: GG FREIGHTWAYS (GGFRT) IT STRATEGIC PLAN

GG FREIGHTWAYS (GGFRT) IT STRATEGIC PLAN 7

GG Freightways (GGFRT) IT Strategic Plan

Ayomide Ajayi

IFSM 301-7382

03/30/2021

Part One

1. Business Statement-

a. GG Freightways (GGFRT) is a shipping and delivery business organization and has been operation for over 30 years. The company operates in major cities throughout the southwestern region of the United States. The company’s headquarter is situated in Los Angeles, California.

b. The company has 8 terminals in total and they are in the following areas: Los Angeles CA, San Diego CA, San Bernardino CA, Bakersfield CA, Scottsdale AZ, Phoenix AZ, Tucson AZ, and Las Vegas NV. Additionally, it has two maintenance facilities in San Bernardino CA and Scottsdale AZ.

c. On the other hand, the company has a fleet section which consists of; 400 delivery vehicles (average of 50 per terminal) which include: 80 tractor/semi-trailer units, 160 box trucks and 160 panel vans.

d. Financial posture of the company indicate a total annual revenue of an estimated $35,000,000 while the current economic climate is noted to be stable while at the same time being highly competitive. Meanwhile, 8% represents the future financial profit goals with 8% in cost-saving.

2. Business Strategic Objectives- The company management team has identified three new strategic objectives namely as freight tracking, improve the percent of load miles in their fleet, provide warehousing services, and collaborations. Freight tracking, improved the percent of load miles in their fleet, provision of warehousing services, and collaborations are key business strategic objectives that will ensure the company is able to dispatch or share information with the concern customers in addition to improving delivery, cost reduction efforts, and create new opportunities (Hampton, 2015). 

Business Strategic Objective	The Objective	Explanation
Freight tracking	The first objective is freight tracking which will enable the company to track the whereabouts of cargo movements both in the terminals and on the trucks and the essence is to deliver customers with accurate delivery schedules.	GGFRT operates 24 hours a day, 7 days a week and tracking of cargo will include shipment information such as origin, destination, product description, weight, and number of packages. This will enable coordination of events and dispatching of information to the concern party.
Improve the percent of load miles in their fleet	The company want to improve the percent of loaded miles in their fleet and the main goal to be achieved by this strategic objective is cost reduction as coordination of pickup and delivery of cargo in the same geographic area will enhance truck optimization.	Improving the percent of load miles of their fleet is important to the company as this will result in reduced waste whereby trucks do not return without cargo on their return trip.
Provide warehousing services	The company anticipate to provide warehousing services for customers who want to improve delivery time to their customers. For instance, companies who manufacture products locally can arrange storage services with the company so as to facilitate quick pick-up and local delivery.	Provide warehousing or storage services for customers who want to reduce delivery time to their customers
Collaboration	Collaboration is the other added strategic objective and it is involves creating and developing partnership with other industry-based stakeholders and the essence is to share information, research exercises, and complementary services.	Dynamic data and asset sharing platforms with other cargo companies so that trucks and assets can be shared in the event they are operating in the same route. In addition, truck that breakdown on transit can transfer their load to other empty trucks of other companies operating in the same route.

3. IT Mission and IT Vision Statements

a. IT Mission Statement- We are determine to employ the best freight services and rapid movements of goods. We trust the efficiency and effectiveness of our employees, stakeholders, and technological platform will transform the confidence of our customers.

b. IT Vision Statement- our vision is to drive our freight services into a new level second to none.

4. Governance-

a) The participants who be involved in the development of the desired and most appropriate governance plan include the Chief Financial Officer, system and network administrators, members of third-party service providers, volunteering customers, system users, enterprise-based IT system developers, and external IT security experts (Williams, 2016). 

b) The governance body will include the chief information officer, IT security administrators, and IT security advisors or experts. The chief information officer will be responsible for resource allocation, ownership of the entire security plan, coordination of tasks, and effective management of all employees in the department, and enforcing policies. On the other hand, IT security administrators will be delegated with deployment of all security tools and practices, monitoring current activities, risk management, allocating roles and access rights, and reporting deficits or violations. Finally, the IT security consultants will be utilize for advisory roles and coordination of compliance requirements as well as conducting impartial audits.

c) COBIT is the specific governance methodology that should be established in the organization because it presents the organizations well-defined framework for developing IT management guidelines, security and privacy policies, audits, risk management, enforcement, forensic efforts, and financial audit and reporting requirements (Williams, 2016). 

d) The responsibilities of the governance body include approving and validating the established IT management guidelines, setting up the baseline code of conduct and acceptable/unacceptable behavior components, conducting audits and risk assessments, enforcing and sanctioning, and reporting discrepancies or malicious activities.

e) Prioritization of IT projects will depend on how they enhance efficiency and effectiveness of the organization’s operations. For instance, mobile application system is vital in enhancing access to information and resources will on the go and it has to be highly prioritized. However, projects that will improve IT security are to be prioritized highly in order to avert security incidences (Williams, 2016). 

5. Inventory of current IT systems- GGFRT is current technology products for finance and accounting reporting systems, fleet management system, mobile application system, and route and freight tracking system. They are utilized in the organization to coordinate information and resources as well as underway and scheduled operations.

Current System Spring 2019	Function/ Description	Strategic Goal	Business Unit/ Department	Business Benefits	IT spring ‘19
Precise Financial Reporting System	Financial reporting	Ensure accountability	Accounts	Improved profit margins	Staff, systems, and external auditors
Fleet management system	Coordinate truck maintenance	Improve service delivery	Operations	Improved movements	Drivers, automobile dealers
Route optimization and freight tracking system	Dispatch management	Reduce costs	Operations	Coordination of movements	Operations staff, drivers, management systems, customers
Mobile marketing application	Digital marketing	Improve market presence	Sales and Marketing	Mobility and productivity	Sales and marketing staff, social networks, emails, and partners
Management reporting	To extract information from precise financial reporting system	Daily reporting and current status reports	Operations and Finance	Urgent monitoring of current activities and support immediate decision making	Interface system between the route optimization/freight tracking system and precise financial reporting system, staff, spreadsheet applications.
Automated inventory systems	Track products	Scheduling	Customer relationship	Support customer services	Customer systems, staff, data centers, networks.

References

Hampton, J. J. (2015). Fundamentals of enterprise risk management: How top companies assess risk, manage exposure, and seize opportunity.

Silbey, S. S., & American Academy of Political and Social Science. (2015).Organizational challenges to regulatory enforcement and compliance: A new common sense about regulation. Los Angeles: SAGE.

Top of Form

Williams, B. L. (2016). Information security policy development for compliance: ISO/IEC 27001, NIST SP 800-53, HIPAA standard, PCI DSS V2. Boca Raton, FL: CRC Press.