Rhetorical Analysis
Example Student
AE 060
Rhetorical Analysis Essay
In the article, “Air Travel has become a Real Zoo,” the USA Today Editorial Board (2018) argues
that airlines should enact stricter rules concerning emotional support animals because these animals
cause problems. People bring untrained animals that have made other passengers uncomfortable and
even injured some. Additionally, many people say their pets are emotional support animals in order to
avoid paying extra fees. The USA Editorial Board used recent examples of emotional support animals on
airplanes, evidence of how people lie about their pets, and information from a major airline to convince
people who travel on airplanes that this problem needs to be resolved.
The writers tell several horror stories about emotional support animals on airplanes in order to
make the reader feel worried and angry about the lack of regulations. In one story, a large dog attacked
and seriously injured a passenger (para. 3) which makes the reader feel worried that they could be
attacked by an animal the next time they fly. Additionally, the article explained that on another flight, an
emotional support pig defecated in the aisle and howled for most of the flight (para. 4). Although the pig
did not injure anyone, imagining being trapped on a plane with an unruly animal will make the reader
feel frustrated an annoyed that this could happen to them in the future. By making the readers feel
scared and angry about recent events, the authors persuade them that situations like these must stop.
In addition to recent stories about animals on planes, the writers also provide evidence that
many of these emotional support animals are not legitimate emotional support animals. USA Today
claims that people can get a letter from a so-called mental health provider online after talking to them
via phone or video chat, and that some companies advertise that they can provide letters certifying pets
as emotional support animals (para. 11). People who use these services often do not have a legitimate
need for an emotional support animal; rather they are looking for a way to avoid paying the large fees
for traveling with a pet (para. 12). Most travelers understand that some people have legitimate reasons
that require an emotional support animal, so even if it is inconvenient to have an animal on a flight, they
will not complain. However, when travelers learn that a lot of the animals travelling are not medically
necessary, they will want to put an end to people lying to avoid paying extra money to take their pet on
vacation with them.
Finally, the writers use Delta’s recent decision to regulate emotional support animals on their
flights to show that major airlines are concerned about this problem. Delta is now requiring passengers
travelling with an emotional support animal to “provide proof from a doctor or a licensed medical health
professional ... certifying that they need the animal and certification that [the animal] is trained to
behave” (para. 7). These new rules should help identify people who are trying to game the system in
order to fly their pets for free without punishing those with legitimate emotional support animals.
Although some disability advocate groups have criticized Delta (para. 13), the fact that Delta, a major
international airline, is making changes, makes the reader think that these changes are probably for the
best.
The USA Today Editorial Board is obviously concerned about how people are abusing the
emotional support animal system just so they can travel with their pets for free. Stories of events
involving misbehaving animals makes the reader feel worried and upset about how this problem could
affect them on their next flight, and examples of how people are getting fake letters for their pets also
proves that this is a real issue. The writers also point imply that this is a serious issue because major
airlines, like Delta, have begun implementing new rules and regulations that will help prevent people
from bringing their pets onto flights under the guise of an emotional support animal. Hopefully, more
airlines will follow Delta’s lead and put a stop to people claiming that their pets are emotional support
animals just to get them a free ride.