6002 WEEK 6 DISCUSS
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AgencyInterviewPresentationLynn.pptxFamily Health Services
Brianna Lynn
Masters of Social Work, Walden University
SOCW-6002-10: Changing Lives
Dr. Brookins
January 03, 2023
Mission Statement and Services Offered
Mission Statement:
“Quality care that has no barriers.”
Services Offered:
Family Health Services provides primary care, dental, case management, psychiatry, counseling, and behavioral health.
Populations served:
Family Health Services serves clients from 5 years old to death.
They serve regardless of income or class thus why their mission statement is “quality care that has no barriers.”
About the Social Worker
Katelyn Miller MSW, LISW-S
Katelyn’s Role at Family Health Services is to provide counseling
to a local school. This is separate from the guidance counselor.
Katelyn will have students come in via appointment while they are
In school, which overcomes the barrier of transportation when it
comes to children getting access to mental health resources.
Social Worker’s Professional History
Work History
Katelyn came to her position at Family Health Services after several different experiences with different agencies. She first worked with hospice care, and then went to community mental health. After her experiences there she went to work with child welfare. After working for a bit in child welfare she became a mother overnight to three children entering the system. She then took a brief break from working in the field so she could navigate motherhood. She then landed at Family Health Services where she is today.
Education History
From a young age Katelyn knew she wanted to be in a field where she could assist those with significant mental health struggles.
Katelyn attended Bluffton University to receive her Bachelors degree in Social Work and continued her education at the University of Tennessee Knoxville where she graduated with a Master of Science in Social Work.
Professional Advancement
Because Katelyn has her LISW-S she has the ability to take on supervisory duties. As her organization grows there is a chance that she could use her credentials to help prepare and teach other Social Workers. She could potentially become the supervisor of the school counseling department at Family Health Services.
Katelyn currently is content with her current standing and has no plans on advancing at the moment. However, she is aware that there are many opportunities for her to grow at Family Health Services.
For professional advancement she also continues her education and does the mandatory thirty hours of CE education to maintain licensure.
Satisfaction and Self Care
Katelyn informed me that she is incredibly satisfied with her job. She referred to herself as a “die-hard social worker” and says she would not want to be anywhere else
For self care she takes baths, meditates, and is very active at her church.
As a word of advice, she told me that I should always know myself, and my boundaries. She said that self care is so important so that you do not experience burn out or become unable to assist clients.
Analysis of My Experience
Family Health Services is an agency that my job works with often. I came into this experience with high regard for this agency. I knew they did so much for the community and my visit and interview just furthered my admiration for this organization. They do so much for the under-served populations. They truly make it so that all individuals in the area have access to all the forms of healthcare.
The experiences I had made me want to consider seeking an internship or employment with this agency. I have an appreciation for non-profit work that serves those in poverty. I know that without this agency, my clients experiencing homelessness would not have their medical needs taken care of.
Values, Cultural Awareness, and Social Justice
During the interview Katelyn upheld all of the Social Work Values. She was professional and respected and represented the six core values of social work.
Values: Service, Social justice, Dignity and worth of the person, Importance of human relationships, Integrity, and Competence.
Family Health Services demonstrates being culturally aware because they offer services in more than one language making care more accessible. They have Spanish speaking staff as well as staff who know ASL. Once again this helps them support their mission statement and overcome barriers to supplying care to clients
Social Justice is applicable to Family Health Services because they advocate for all of their clients regardless of culture or economic standing.
There is no discrimination on the services they provide, and they make sure all of their clients have the health care they need to survive.
This includes mental health care, medical care, and dental care.
References
Quality, affordable healthcare services in Sandusky. Family Health Services. (2022, November 23). Retrieved January 3, 2023, from https://www.familyhs.org/
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