Advertising Assignment I
Journal of Business and Behavioral Sciences
Volume 31, No 2: Fall 2019
135
FAST FOOD CHICKEN: TO FRANCHISE OR NOT?
Ed Dittfurth
Steve Gerhardt
Sue Joiner
Tarleton State University ABSTRACT
As small business entrepreneurs decide to open or pursue a small business, one
important option available to most entrepreneurs involves whether or not to
purchase a fast food “franchise” or “licensed” business. An increasing number of
small businesses started during the last 30 years have involved some form of
franchise or licensing business. One major reason small business owners choose
to become franchisees or licensees is these small business models is that it allows
individuals to operate as if they were much larger enterprises or corporations with
hopefully better profit margins and lower risks than initially starting a business
from scratch.As one analyzes franchisee and licensee businesses, it appears there
are a variety of similar fees and monthly expenses related to all these businesses.
However, a large majority of potential entrepreneurs are still confused over what
fees are actually required and what sort of monthly profits one should expect. It
also appears a large number of fees and monthly expenses in the fast food industry
are based on the original McDonald’s Corporation fee structure started years ago.
Important insights can be gained by analyzing the concepts employed by
McDonald’s franchising with regard to fees and expenses as we accomplished in
earlier papers and presentations at the ASBBS Annual Conference in February
2011 (Volume 18, Number 1) and in February 2015 (Volume 11,Number 1 ).
Franchise/license fees, security fees, base rent fees, percent rent fees, service fees,
and royalty fees, not to mention the various purchase cost options and expected
annual revenues, all come into play when analyzing potential expected business
profits from fast food restaurants. In this paper, we will look specifically at the
fast food chicken industry targeting Chick-fil-A, Kentucky Fried Chicken (KFC)
and Chicken Express restaurants for bottom-line insights. Hopefully, in this paper
while analyzing the fast food industry’s monthly fees, expenses, and expected
revenues, we will be able to make enlightened comparisons and conclusions about
potential bottom line profits for chicken franchisees, as well as provide a general
model to analyze any fast food restaurant’s monthly bottom line potential.
Key words: Fast food chicken, McDonald’s, Chick-fil-A, Chicken Express, KFC,
Franchise
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INTRODUCTION
Caves and Murphy (1976) defined a franchise as “one lasting for a definite or
indefinite period of time in which the owner of a protected trademark grants to
another person or firm, for some consideration, the right to operate under this
trademark for the purpose of producing or distributing a product or service” (p.
572). This allows small business potential owners the opportunity to operate a
successful business while minimizing risk.
Numerous times when small business entrepreneurs are considering the fast food
industry or attempting to become a franchisee or licensee, the question of fees and
bottom line profits are a major concern. In earlier published papers with the
American Society of Business and Behavior Sciences, we have investigated and
made comparisons of the fees, purchases, expenses and the projected annual
revenues of various fast food restaurants all in comparison to McDonald’s model
of franchising. Table I lists key researched financial data for KFC, Chicken
Express and Chick-Fil-A restaurants along with baseline McDonald’s data. In this
table you will see different monthly fees, different projected annual revenues as
well as the differences in initial purchase expenses. These differences are key
financial indicators for us to analyze and consider in looking at bottom line profits
of our individual chicken franchises which could also be applied to any franchise
or license type of restaurant. We will use the researched data on franchises and
licensed companies (Table I) to determine generic profit and loss (P&L) statements
which reflect bottom line profits.
For our data analysis and comparison, we will use basic descriptive statistics to
summarize and present data comparing the franchise model of McDonald’s to
serve as a baseline while looking at the fast food chicken franchises. Kentucky
Fried Chicken (KFC), Chicken Express and Chick-fil-A will be three franchises
we analyze in the fast food chicken. We will use a systematic comparison of 1)
monthly franchise fees, 2) common industry expenses, and 3) projected annual
revenues of these three different restaurants to figure monthly bottom line profits.
This methodology will present opportunities for potential owner/operators looking
into in these types of businesses to make solid decisions on what works best for
their future financial success based on the data collected and the model presented
for each of our 3 selected fast food chicken restaurants. Past and present literature
searches and reviews on “franchising” and “licensing” offers little if any
substantial data for comparisons of bottom line profits or monthly P&L’s. This is
the area that we hope to address with our research in this paper.
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TABLE I
BASE-LINE FEES & EXPENSES
McDonald’s Chicken
Express
KFC Chick-fil-A
Monthly Fees
% Rent
(Royalty)
8-13% of sales 8-12.5% of
sales
*lease
8-10% of
sales
*lease
*royalty 5%
15% gross
sales
50% profit
Service Fee
(Advertising)
4% of sales 4.25% 5% of sales None
Purchasing
Expenses
Purchase Price Varies Varies Varies None-no
equity
% Down of
Purchase Price
25% 10-25% 25% None-no
equity
Franchise Fee $45K $10K $45K $5K
Security Fee $15K None 2% None
Projected Annual
(Revenues)
$1.5-$2
million
$1.5-$2
million
$1.2-$1.3
million
$2-$3
million
Lease
Agreement
20 years 20 years 20 years Year to year
TRADITIONAL McDONALDS’s FRANCHISE --- MONTHLY BOTTOM
LINE
When figuring the monthly bottom line for a McDonald’s restaurant, we are
considering a traditional or stand-alone building. The traditional franchise of
McDonald’s usually includes an ongoing service fee of approximately 4 % of the
monthly sales/revenues of that particular store. This 4% is used for advertising
and marketing. This may also be referred to as the advertising fee. This money is
Journal of Business and Behavioral Sciences
138
used for TV, radio, internet advertising/promotions, as well as other marketing
choices. In addition to this 4%, there is an ongoing “monthly percent rent fee”
(royalty fee) of 8.5% to 13% of monthly revenues due to McDonald’s Corporation
for use of the building which is usually owned by McDonald‘s Corporation. These
fees are shown in Table I. This rent is based on McDonald’s Corporation owning
the land and building for that particular restaurant. These McDonald’s “monthly”
fees and expenses are separately illustrated in Table II. This rent percent/royalty
fee can be reduced in rare cases where the franchisee owns the building. There
may be a few cases where the franchisee owns both the building and the land, but
McDonald’s Corporation usually owns the land and the majority of buildings
where McDonald’s restaurants are located. Hence, McDonald’s has become one
of this country’s largest commercial real estate holding companies, owning
thousands of prime commercial locations throughout the United States. Average
revenues for a traditional McDonald’s are in the neighborhood of $1.5 - $2 million
per year. For this paper, we will estimate the monthly revenue to average around
$150,000 per month ($150,000 x 12 months=$1.8 million) for a McDonald’s.
Table III presents a generic P&L of all the monthly fees and revenues (sales) for
this franchise. After considering McDonald’s monthly service or advertising fee
of 4% and percent rent (8.5%-13%), we used the 4% advertising fee and an
average of 10% for the percent rent to figure monthly bottom line profit for a
McDonald’s (Table III). We then added in industry average expenses for other
items such as labor (25%), food (30%), utilities (5%) and miscellaneous expenses
(5%) to figure an approximate bottom line monthly profit, before mortgage, of
$31,500 (Table III). This is for an average traditional McDonald’s restaurant. In
this example, we also estimate a monthly payment for a mortgage of approximately
$10,000 based on industry averages. This number would vary depending on the
purchase price, term of the loan and interest rate. This would result in a monthly
bottom line of approximately $21,500 to the McDonald’s franchisee and could
increase to $31,500 per month once the mortgage is paid off. Table III illustrates
a generic model/P&L with revenues (sales), franchise fees and other industry
expenses all included, that we can now use, to look at other fast food franchises,
like those found in the fast food chicken industry.
Dittfurth, Gerhardt and Joiner
139
TABLE II
“Monthly Fees” to McDonald’s Based on Monthly Sales (Revenue)
Of $150,000.00 Per Month
Estimated: Monthly Sales/Revenues
150,000.00
X .10
15,000.00
Percent Rent Fee (Figuring 110%)
$15,000.00
Service (Advertising Fee – 4%)
$150,000.00
X.04
$6,000.00
From Monthly Sales of $150,000.00 franchisee pays $15,000 + $6,000 = $21,000.00
To McDonald’s. Four percent is the monthly advertising fee – 2% for National
Advertising and 2% for Regional Advertising.
TABLE III
McDonald’s Month Bottom Line (Approximate)
Per Month Sales $150,000
Percent Rent (At 10%) -$15,000
Advertising (4%) - $6,000
Labor (25%) - $37,500
Utilities (5%) - $7,5000
Misc. (Insurance, Repairs, Uniforms) (5%) - $7,500
Total Expenses $118.500
Franchisee Bottom Line (w/o Mortgage) $31,500
Mortgage Payment - $10,000
Franchisee Bottom Line (w/Mortgage) $21,500
At Store Sale: McDonald’s Franchisee gets equity from business sale
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TRADITIONAL KENTUCKY FRIED CHICKEN (KFC) FRANCHISE
KFC’s were started in 1952 in Salt Lake City, Utah. KFC’s current business
strategy has been aimed at international growth while also emphasizing freshly
made products. As of 2017, there were 21,487 KFC’s operated worldwide with
4,570 of these stores in the U.S. These stores saw a 3% growth in same-store sales
in 2017. KFC’s are a part of the larger corporation called Yum Brands. This
brand also includes Taco Bell and Pizza Hut. A large portion of the KFC’s are
traditional stand-alone buildings with smaller satellite KFC units also found in
airports, gas stations, etc. KFC’s are similar to McDonald’s in that there is a legal
franchise agreement lasting 20 years between the franchisee and KFC. This
agreement will state the monthly fees due to KFC. One such fee is an advertising
fee of 5% which is broken down into 2% for national KFC advertising and 3% for
local advertising. This 5% is similar to McDonald’s advertising fee but 1% higher
(4% vs. 5%). Additionally, KFC charges a monthly rent Royalty Fee of 5% of
gross sales/revenue or a minimum of $600 per month for each KFC restaurant.
This Royalty Fee is in addition to any mortgage payment or lease the franchisee
may be paying for the existing building. This is unlike McDonald’s where the
majority of restaurants and land are solely owned by McDonald’s.
In addition to the monthly fees mentioned, there are additional costs in purchasing
a KFC. The actual purchase price of an existing traditional location again varies
and is based on previous sales, location and good-will pricing involved. Like
McDonald’s, KFC usually requires/desires that the franchisee put down at least
25% of the negotiated price of the traditional KFC being purchased from personal
funds. KFC can also charge a security deposit of 2% of the purchase price of the
restaurant. Additionally, KFC, like McDonald’s will charge a $45,000 Franchise
Fee for the franchise agreement for reach specific restaurant. KFC does maintain
the right to charge $2,300 for new franchise training, and there may be some
additional expenses for computer systems, signage and new restaurant equipment.
One significant difference between KFC and McDonald’s is the percent rent or
royalty fee. As stated earlier, McDonald’s charges 8-13% of monthly sales while
KFC charges 5% of monthly sales in addition to any lease or mortgage that the
franchisee may encounter. KFC charges a monthly advertising fee of 5% while
McDonald’s charges 4% of monthly sales. Average projected revenue for the
traditional KFC is $900,000-$1,100,000 per year when figuring fees and profits.
All of the KFC monthly fees and expenses are summarized and compared in Table
I. (www.franchisedirect.com; www.kfc.com; www.franchise-insider.com ) Using
these projected revenues and monthly fees, we can now estimate a bottom line
profit for potential franchisees in Table IV. The average monthly bottom line for
a KFC turns out to be approximately $25,000 per month without a mortgage and
about $15,000 if a mortgage is involved. KFC provides equity in the business to
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141
the franchisee when the business is sold. These bottom line results will be further
discussed in the conclusion.
TRADITIONAL CHICKEN EXPRESS FRANCHISEE
Chicken Express is a growing family owned (Stuart’s) franchisee operating out of
Texas. In 1988 this regional franchise opened its first stores in Mineral Wells and
Benbrook just outside of Fort Worth, Texas. The family owned franchisee began
growing in the 1990’s by opening additional stores in north Texas. Today the
franchisee has branched into Oklahoma and Louisiana and extending east as far
as into Georgia. By the late 1990’s the family franchisee had grown to 60 stores.
Today the franchisee that began in 1988 has grown to 270 stores. The franchise is
still family owned and privately held by Stuart Enterprises.
TABLE IV
KFC Average Monthly Bottom Line (Approximate)
Per Month Sales $100,000
Royalty Fee (5%) - $5,000
Advertising (5%) - $5,000
Labor (22%) - $25,000
Food & Paper (30%) - $30,000
Utilities (5%) - $5,000
Misc. (Insurance, Repairs, Uniforms) (5%) - $5,000
Total Expenses 75,000
Franchisee Bottom Line (w/o Mortgage) $25,000
Mortgage Payment - $10,000
Franchisee Bottom Line (w/Mortgage) $15,000
At Store Sale: KFC Franchisee gets equity from business sale
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In the first years of existence the Stuart’s expanded the Chicken Express name by
being one of the first fast food chicken delivery businesses. Their slogan was “our
chicken can’t fly, so we deliver”. The delivery business proved very successful in
spreading the word about their quality product. As a result, during the period of
between 1990 and 1994 all franchisees utilized the dine-in, drive-thru, and/or
delivery concept. Now with more stores in more locations the main business
strategy has evolved into drive-thru, dine-in, carhop, and/or catering. Table I show
the fees and expected revenues for the average Chicken Express. Most of these
franchisees have an average monthly royalty fee of 10% with an advertising fee of
4.25% of the monthly revenue. The average revenue per store varies but appears
to be approximately $150, 000 per month. Combining these numbers with average
industry data of approximately 25% for labor, 30% for food/ paper, 5% for utilities,
with an additional 5% for miscellaneous expenses, we can then calculate bottom
line profits as shown in Table V. The Chickens Express bottom line profit of
$31,125 without a mortgage and $21,125 with a mortgage are very similar to what
we see in McDonald’s profits and better than the KFC numbers due to the larger
monthly revenues. Chicken Express also provides equity in the business which
goes with the franchisee when the business is sold. Chicken Express results will
be further discussed in conclusion.
TABLE V
Chicken Express Average Monthly Bottom Line (Approximate)
Per Month Sales $150,000
Royalty Fee (10%) -$15,000
Advertising (4.25%) -6,375
Labor (25%) -$37,500
Food & Paper (30%) -$45,000
Utiliites (5%) -$7,500
Misc. (Insurance, Repairs, Uniforms (5%) -$7,500
Total Expenses $118,875
Franchisee Bottom Line (w/o Mortgage) $31,125
Mortgage Payment -$10,000
Franchisee Bottom Line (w/Mortgage) $21,125
At Store Sale: Chicken Express Franchisee gets equity from business sale
Dittfurth, Gerhardt and Joiner
143
TRADITIONAL CHICK-FIL-A LICENSEE/FRANCHISEE
Chick-fil-A has roots going back to 1946 as a family owned restaurant in Georgia.
Chick-fil-A is currently #8 in total yearly revenues among fast food franchises but
is quickly growing in the U.S. Chick-fil-A appears to be the people’s favorite for
fast food chicken. Presently there are only approximately 1,887 Chick-fil-A’s in
the U.S. compared to 4570 KFCs and 270 Chicken Express restaurants. Even
though they are closed on Sundays, their annual store revenues range an impressive
$2-$4 million per store or average approximately $3 million per store. They place
heavy emphasis on quality and lower calories over speed of service. They are
targeting millennial moms and proving to be very successful with this strategy.
The majority of Chick-fil-A’s are traditional free standing locations. These
restaurants are operated by an individual who is operating the restaurant for Chick-
fil-A on a year to year licensing agreement. Unlike most other franchises, Chick-
fil-A operators serve basically as partners with the Corporation, sharing bottom
line profit, but acquire no equity/ownership in the restaurant. Chick-fil-A’s are not
bought and sold by franchisees since Chick-fil-A retains all equity in the business.
Hence, there are no purchase expenses or percent down payments when serving as
the licensee of a Chick-fil-A. The year to year agreement between Chick-fil-A and
the licensee does, however, involve a $5,000 initial fee which is substantially less
than the $25,000-$50,000 found in most initial Franchise Fees for a 20 year service
agreement. Chick-fil-A’s licensed partners basically sublease restaurants from
Corporation and then serve as managing partners in the restaurant. There are also
no advertising fees since Chick-fil-A maintains control over advertising. We will
now look at a “licensed” Chick-fil-A and note the differences we detect from the
previous “franchised” stores we have analyzed. We will again use the Table I data
for a Chick-fil-A to find our key numbers for revenue and expenses. From Table
I we can see key difference between our franchises (McDonald’s , KFC, Chicken
Express) and our licensed Chick-fil-A, There are significantly higher projected
annual revenues for a Chick-fil-A store along with the significantly higher royalty
fees to include a 50% sharing of bottom line monthly profits. When we compute
an bottom line chart (Table VI) for Chick-fil-A, we used an average store monthly
revenue of $250,000 (based on an annual revenue of $3 million) to put us in line
with the expected annual revenues found at a Chick-fil-A store. Chick-fil-A
charges its licensees 1) 15% royalty on the monthly revenue as well as 2) 50% of
the final bottom line profit. We used the normal industry expenses of 25% for
labor, 30% for food, 5% for utilities, and another 5% for miscellaneous expenses.
Again, there are no advertising fees charged to the Chick-fil-A licensee since this
expense is paid by the corporation. The average bottom line profit to the licensee,
based on the expenses and revenues, turns out to be approximately $25,000 per
month as shown in Table VI. This licensee option does not include a mortgage
cost since the licensee has no equity in the business, with the building, equipment
Journal of Business and Behavioral Sciences
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and décor all being owned by the corporation. These results will be further
discussed in the conclusion.
TABLE VI
Chick-fil-A (Licensee) Average Monthly Bottom Line (Approximate)
Per Month Sales $250,000
Royalty Fee (15%) -$37,500
Advertising (0%) $0
Labor (25%) -$62,500
Food & Paper (30%) -$75,000
Utilites (5%) -$12,500
Misc. (Insurance, Repairs, Uniforms (5%) -$12,500
Total Expenses $200,000
Bottom Line Profit Before Split $50,000
Mortgage Payment -$0
Bottom Line Corp. (50%) $25,000
Bottom Line Licensee (50%) $25,000
At Store Sale: Chick-fil-A Licensee has “zero” equity in business
CONCLUSION
Once you have determined the various per cents of revenue required to be paid in
franchise fees and the projected annual revenues that a normal franchise can expect
to make (as shown in Table I), you can formulate a basic or generic profit and loss
statements to estimate monthly bottom line profits. These franchise fees and
revenue estimates can be obtained through the corporate franchise (Uniform
Franchise Offering Circular – UFOC) for potential franchisees/licensees. This
information can also found through researching corporation franchise websites and
annual reports. In this paper all the fees and revenues were researched and then
displayed in Table I. This type of information can significantly help a potential
franchisee/licensee determine their monthly profit for any fast food chicken
franchise being analyzed.
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145
In this paper we did not consider or discuss the actual costs of purchasing the
franchise which would determine the actual mortgage payment amount. Purchase
prices for franchisees are usually based on a percent of past annual sales/revenues
and usually negotiated between the buyer and seller. For our purchase price we
estimated mortgage payments based on approximations of what we felt were
reasonable numbers for a seven year note. These mortgage payments could also
vary based on the amounts initially put down. When a potential
franchisee/licensee is analyzing and comparing bottom line profits (Tables I-VI),
they can also analyze the impact of the monthly franchise fees, normal industry
expenses and the average monthly revenues. This technique of subtracting the
appropriate corporate fees and common expenses (food, labor, etc.) from the
projected monthly revenues, provides numerous useful insights. The potential
franchisee/licensee can now figure what sort of mortgage payment can realistically
be made, as well as, what sort of food and labor targets need to be set and
established in order to be profitable. A potential franchisee/licensee can now use
this generic model to analyze any fast food franchise to make comparisons and
analyze potential profits.
KFC follows along the guidelines of a typical franchise. They charge a royalty fee
approximately 5% of the monthly revenue and another 5% for national advertising
or marketing of their products. While average monthly revenue for a KFC is
approximately $100,000, this is significantly less than the monthly sales at a
Chick-fil-A (approximately $250,000). You will notice in Table IV, however, that
a KFC franchisee can earn a bottom line profit of approximately $25,000 per
month without a mortgage or $15,000 per month if a mortgage is still in place.
When the KFC franchisee decides to sell his franchise he will receive whatever
equity he has established in that store and business. KFC franchisees are allowed
to own multiple stores which extremely important to some potential franchisees.
Chicken Express follows the set-up of a typical franchise with regard to fees and
expenses. It is currently only a regional restaurant but with financial numbers that
indicate a bright future. Chicken Express store revenues look very promising for
a regional franchise (approximately $150,000). The franchise fees (10% and
4.25%) along with their industry expenses are in line with their competition as
shown in Table I. In Table V you can see the estimated bottom line profits of
$31,125 per month without a mortgage and $21,125 with a mortgage are better
than KFC and Chick-fil-A once the mortgage is paid off. Chicken Express also
allows multiple store ownership and provides equity in the business when sold.
As mentioned, Chick-fil-A’s monthly revenues ($250,000) are significantly larger
than other competitors in the chicken fast food industry. These revenues are in
light of the fact that Chick-fil-A stores are also closed on Sundays---which
probably also helps reduces employee turnover rates. Chick-fil-A’s monthly
Journal of Business and Behavioral Sciences
146
bottom line profits are approximately $25,000 per month (Table VI). This
compares to the KFC number when the KFC franchisee has finished paying off a
mortgage. You will notice in Table V that the Chick-fil-A licensee pays a 15% fee
of top line revenues to the Corporation as well as a 50% of the bottom line. The
Chick-fil-A licensee has no mortgage and no equity in the business since the
corporation actually owns the business. The Chick-fil-A licensee is essentially a
managing partner. Chick-fil-A is rumored to prefer single store licensees who will
be in the store daily and working. It appears that these licensees do very well
financially in light of no owner equity in the business. These are all things to be
considered when looking into the fast food chicken industry.
It appears all of our analyzed companies can be profitable in varying degrees. One
should not overlook the fact that this model does not always reflect true bottom
lines since the amount of time and effort put in by the franchisee/licensee will
significantly impact bottom line success. Potential franchisees/licensees, using
this model, can now consider various variations of revenues and expenses that best
fits their management style. Another fact to be considered is the ownership of
multiple fast food restaurants. One should not assume that each individual store
in a group of multiple stores will perform as well as one individual store as shown
in our bottom line results. Owning multiple stores usually results in reduced
bottom line profits of the individual stores. In other words, owning three Chicken
Expresses will not result in a bottom line of 3 X $31,125. You should expect
something less due to management issues of increased food and/or labor. This is
a similar phenomenon in all franchised/licensed fast food stores. Hopefully, our
simple but yet effective method of analyzing fast food bottom line profits is a tool
for potential franchisees/licensees would consider before purchasing any fast food
business.
REFERENCES
Caves, Richard E. & Murphy II, William F. (1976). Franchising: Firms, markets,
and intangible assets.” Southern Economic Journal, 42, 572-586.
Chick-fil-A franchise. (n.d.). Retrieved from
https://www.franchisehelp.com/franchises/chick-fil-a/
Elango, B. (2007). Are franchisors with international operations different from
those who are domestic market oriented? Journal of Small Business
Management, 45(2), 179–193.
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Gerhardt, S., Hazen, S., Lewis, S. E. (2014). Small business marketing strategy
based on McDonald's. American Society of Business and Behavioral
Sciences, Vol. 10(1), 104-112.
Gerhardt, S., Hazen, S., Lewis, S., & Hall, R. (2015). Entrepreneur options:
Franchising vs. licensing (Mcdonald’s vs. Starbucks and Chick-Fil-A).
American Society of Business and Behavioral Sciences, 11(1).
KFC Kentucky fried chicken franchise. (n.d.). Retrieved from
http://www.franchisehelp.com/
franchises/kfc-kentucky-fried-chicken/
McDonald’s franchise. (n.d.). Retrieved from
http://www.franchisehelp.com/franchises/mcdonalds/
Stuart. (2018). Our Story. Retrieved August 15, 2018, from
http://chickene.com/our-story/
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