Intervention Plan Practice #1: Sample Learners

ECI615 Week Two Scenario “B”: Jane; Adult-learner

Instructions: Use the following scenario to address the Week Two Discussion if your area of focus is that of adult learners.

You are in charge of staff training and professional development for a company requiring a variety of ongoing skill development and policy and procedures training required for all employees throughout a given year. While much of the staff work at a full time capacity and have longevity in the company, others hold part time positions, are new to the company, and are otherwise less familiar to you than the full-time staff.

After instructing a group of 20 participants over the course of three workshop sessions, you are approached by Jane, a newly hired employee who asks for your help. She reveals that she has had difficulty following along during your instruction as you lead at the front of the room, going through your PowerPoint presentation each day. While she can hear and see what is on each slide, she is unable to remember all of the information and can’t seem to keep up when taking notes on her own paper. Her last two quizzes over the workshop resulted in scores lower than the 80% required to pass. She is not yet familiar with others at the company and has been sitting by herself during the workshops. She is fearful she will lose her job and reveals to you that she has always struggled in these types of learning situations.

With four more workshops left in her training, you agree to review her latest quizzes and come up with a plan to help. One of the quizzes required a formal written response while the other, multiple choice and short-answer responses. You notice Jane exhibits a general understanding of the material, but her answers leave out important details that would earn her more points and demonstrate mastery. You meet with Jane the next day and ask her to respond to a few questions that had been on the previous quizzes. The questions you ask are those in which her extended responses were lacking in detail. Jane is able to verbalize to you her understanding of the questions with detail when prompted. She is relaxed and shares her understanding as if in a conversation rather than a testing situation.

How can you help Jane while giving her the same information as her peers?