2 assesments to do
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AdditionalinformationyoumayuseinSection3ofProject.docxAdditional information you may use in Section 3 of the Project Portfolio to address successes, non-performance, failure and new challenges and opportunities.
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Change/Opportunity/new idea |
Outcomes |
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Developing a cloud-based solution where customers can access the software remotely on their own devices |
Regular brainstorming meetings were held. However, these were usually attended by the sales representatives and not many other employees attended. |
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The new idea was launched ahead of schedule and customer surveys showed that they were satisfied with the product. Only one customer had unresolved technical issues. |
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Develop video for sales staff to use online to promote and demonstrate the product |
Regular brainstorming meetings were held. However, these were usually attended by the sales representatives and not many other employees attended. |
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Sales policy was updated in June 2022. |
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Automate financial processes |
Staff feedback show resistance to change. Work hours have not significantly decreased, and the admin team are still opting for manual financial processes even though the automated processes work. |
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Financial Policies and Procedures were updated as planned. However, the system needs to be maintained either by an external service provider or the IT department. |
