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Online Spring 2020 Semester 2

Operations Management MGT 320

Additional Assessment (11.5%) – Chapter 3

Announcement Date: July 9th, 2020 - 8:00 pm

Submission Date: July 21st, 2020 - 11:59 pm

Full Student Name

Student ID

You need to note that in case of plagiarized submission, you will receive a notification email with a penalty (see below) effective from the date of the email:

· Resubmission on the first day (within 24 hours after notification): 20% deduction

· Resubmission on the second day after notification: 30% deduction

· Resubmission on the third day after notification: 50% deduction

· Failing to resubmit within three days after notification, the assessment will be graded with zero.

Note:

Please upload your answer on Additional Assessment Submission Link.

1. Compute the MAD, MSE and MAPE for the following data, showing the actual and forecasted numbers of accounts serviced. (30 Point)

Period

Actual

(A)

Forecast

(F)

(A-F) Error

|Error|

Error2

[|Error|/Actual]x100

1

200

209

2

163

159

3

406

398

4

266

271

5

223

227

Sum

n =

n-1 =

n =

MAD

MSE

MAPE

=

=

=

2. Compute a five-period moving average forecast given demand for shopping carts for the last eight periods. (30 Point)

Period

Demand

1

47

2

41

3

63

4

38

5

46

6

39

7

52

8

35

9

10

F9=

If the actual demand in period 9 turns out to be 49, the moving average forecast for period 10 would be:

F10=

3. Which type of forecasting approach, qualitative or quantitative, is better? Explain that in details? (40 Point)

The End

5

Additional Assessment (11.5%) Online Spring 2020 Semester 2