leadership and management
red Devil1
Activity1A.pdf
Activity 1 A. Fast Track Couriers Pty Ltd.’s internal and external environment. Internal environment: -‐ SWOT Analysis External environment: -‐ PESTLE Analysis (From attachment 1). Activity 1 B Introduction of fast track courier, Objectives of fast track couriers. 1. Identifying strategic change needs through an analysis of organizational objectives. Need to do Strategic change needs.
• People • Process • Structure • Technology
2. Reviewing existing policies and practices against strategic objectives to identify where changes are required.
Need to do: -‐ • Existing policies and procedure • New policies and procedures. 3.montering the external environment to identify events or tends
that impact on the environment of organizational objectives.
Need to do • PESTLE Analysis (need to add different then activity 1).
4.identyfying major operational change requirements due to performance gaps, business opportunities or threats or management decisions
Need to do: -‐ • Performance gaps (increase productivity and efficiency) • Business opportunities and business threats • Management decisions
5. Reviewing and priorities change requirements or opportunities with relevant managers
Need to do: -‐ • Priorities change requirements and opportunities
• Priorities strategic need as per important as follows • People (justify why people first) • Process (justify why process second) • Technology (justify why technology third) • Structure (justify why structure forth)
6. Consulting stakeholders, specialists and exports to assist in the identification of major change requirements and opportunities. Need to do: -‐
• Identify stakeholder: -‐ I. internal stakeholder ii. External stakeholder
• How…. Method • Process: -‐consultation plan
Stakeholders Process/method Timeframe Responsible person
• Specialist and exports (internal)
Activity 2
• Change management project plan i.) PDA/GPS ii) One driver for one truck iii) Job performance measurement Describe this project from case study
1. Introduction of change management. 2. Cost-‐ benefit analysis Item Monetary Benefit of change
3. Risk management plan Risk barriers Impact Likelihood Strategies for
mitigation When
PDA/GPS (2 example of risk barriers) One driver for one truck (2 examples of risk barriers) Job performance measurement (2 example of risk barriers)
4. Resources requirement for change (pg. 14 case study)
5. Developing change management project plan Project :-‐(PDA/GPS)
Element People involved Project objectives Timeline Budget/resources Report arrangement Person responsible
Project: -‐ one driver for one truck Element People involved Project objectives Timeline Budget/resources Report arrangement Person responsible Project: -‐Job performance measurement Element People involved Project objectives Timeline Budget/resources Report arrangement Person responsible
6. Obtain approval Step Description Generate change report Evaluate change report Amend change management Authorize change report Implement change Monitor change 7. Assigning resources (to relevant manager) Role Name Description Resources Example (project manager)
Activity 3 Change management project plan report a. Executive summary b. Body parts c. Conclusion a. Executive summary • New change • Models b. Body parts
1.change to achieve business objectives 2.stakeholder plan
Stakeholder Role Commitment level
Issue/concern Address issue/ concern
Method of engagement
3. Communication plan (same audience but different process of using those method from case study)
Audience Message When Communication Person responsible
4.training plan Course title/ detail Duration Trainee/attendees Trainer Location Benefit/outcome
Person responsible for organizing programs
5. Address barriers to change
• Interventions (type of interventions. How you will do it) • Activities • Strategies
6. Reporting protocols Stakeholder When How Person
responsible
7. Review evaluate change management change • Methods of evaluation • Necessary actions
C. Conclusion
