| Kamron's Supply, Inc. provides cleaning supplies to the automobile detailing industry. The most popular product is an all-in-one detailing package with several types of cleaning agents, wax, towels and supplies. Kamron's purchases the all-in-one boxes wholesale by the crate. The cost of each crate (50 all-in-one boxes) is $1,950. The list sale price of the all-in-one box is $64. |
| | Customer |
| | Raven used cars | Bear's Auto | Wildcat Motors | Greyhound Classic Cars | Colt Auto |
| All-in-one Detail Kits (in boxes) | 172 | 267 | 712 | 417 | 257 |
| List selling price | 64 | 64 | 64 | 64 | 64 |
| Actual selling price | $ 54.00 | $ 53.20 | $ 49.50 | $ 54.00 | $ 53.50 |
| Number of shipments | 3 | 4 | 26 | 3 | 3 |
| Sales calls | 3 | 5 | 36 | 4 | 12 |
| Number of deliveries | 3 | 7 | 22 | 1 | 5 |
| Miles traveled per delivery | 14 | 4 | 50 | 6 | 12 |
| Customer appreciation days | 1 | 2 | 12 | 0 | 0 |
| Cost drivers for each activity: |
| | Activity | | | Cost-Driver Rate |
| | Deliveries | | | $3 per delivery mile traveled |
| | Product handling | | | $0.90 per box sold |
| | Packaging | | | $14 per shipment |
| | Sales calls | | | $140 per sales call |
| | Customer appreciation days | | | $250 per day |