BSBOPS501

ACFrOgB_kBCoN-YXn3BSe5p1WYtX0LP7gD3DObPfAIpUOdeUqBuxBL6mxaneK7jRPtSaDxkFksc-eWCytEwtrFbLxBpIaU5kZoxbIdwteetx8eMdKEvbuJn7S-djI-3DEvqjTrpE9LCA84J9dQdjHLPIQUwTNdKqrTT5sDrzfA.pdf

Home >Business & Finance homework help >Management homework help >BSBOPS501

M.S Aviation Pty Ltd T/A Australian School of Commerce RTO NO. 41089 I CRICOS NO.: 03489A Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia Ph: 1300 781 194 I E: [email protected] I W: www.asoc.edu.au ABN: 87 160 483 447

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 1 of 59

Unit Code BSBOPS501 Unit Name Manage business resources Name of the Document Student Guide

ABOUT THE STUDENT GUIDE

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 2 of 59

This assessment booklet and tool has been designed for students undertaking face to face mode of study to provide information before students take assessments and contains assessment tools to assess the skills and knowledge required from students to be deemed competent in this unit. This booklet might not be suitable for students taking other modes of study e.g. online or work based. Please read all the information given to you when you receive this assessment booklet. If you do not understand any part of this booklet, please inform your assessor/trainer.

The assessment booklet contains two (2) parts:

PART 1: Assessments information: This part contains information on assessments for this unit of competency and how assessment will be conducted throughout the unit to achieve the competency. It includes:

 Application of the unit of competency.  Purpose of assessment.  Elements, performance evidence and knowledge evidence requirements of the unit.  Conditions, context, required resources and location of the assessment.  Assessment tasks.  Outline of evidence to be collected.  Administration, recording and reporting the requirements including special adjustments,

appeals, reasonable adjustments and assessors’ intervention.

PART 2: Assessment tasks: This part contains the information to successfully undertake the assessment task. In each assessment task, students will find the following information:  Task instructions.  Role play / Practical Demonstration information.  Information on resources required, where applicable  Appendix 1- Assessment resource

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 3 of 59

ASSESSMENT INFORMATION The following section within the document specifies and provides information regarding the assessments that the students will complete for this unit of competency. You will find all the necessary information to complete the assessment tasks, such as:  Purpose of the assessment  Context and Conditions for the assessment  The resources required  Performance evidence  Knowledge Evidence  Brief description of the assessment tasks to be conducted

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 4 of 59

Purpose of the Assessment The purpose of the assessment is to determine competency in the unit BSBOPS501 - Manage business resources.

Context and Conditions for Assessment To comply with the assessment conditions of this unit:  You must demonstrate adequate skills and knowledge evidence by providing a satisfactory

outcome for each assessment task. You will be marked against the recommended model answers in the Trainer and Assessor guide.

 You will have access to suitable facilities, equipment and resources, including template documentation to undertake the assessment tasks for this unit of competency.

 ASOC will conduct the practical assessment for this unit in its classroom located at Level 4, 123 Lonsdale Street, Melbourne, VIC 3000.

 Knowledge assessment for this unit will be conducted at the ASOC classroom at the location identified on the timetable.

 All ASOC Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Resources Required In addition to the resources specified below, you will be required to have access to task resource requirements specified before each task:  Computers with access to the internet and MS Office Applications, including MS Word, Adobe

Acrobat Reader and working web browser.  ASOC learner's resource for BSBOPS501 - Manage business resources.  Access to ASOC simulated business environment.

Performance Evidence The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:  Develop, implement and review at least three resource plans. In the course of the above, the candidate must:  Consult with stakeholders and analyse information to determine the nature and level of

resources required to achieve business objectives  Plan for, acquire and allocate the resources, incorporating strategies to maximise efficiency

and manage risk  Develop and implement systems to:

- Incorporate efficient use of resources into work practices - Monitor resource use against budgets and business objectives

 Prepare a report that indicates the level of performance achieved and any adjustments needed to achieve service and product delivery standards

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 5 of 59

Knowledge Evidence The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:  Legislative and regulatory context of the organisation in relation to managing resources  Contents of resource plans including:

- Acquisition and allocation of resources - Timelines and the relationship to business strategies - Contingency plans and processes - Costs and budgets

 Resource acquisition processes  Managing finance, including project budgets  Resource allocation review procedures  Objectives of business unit  Typical risks associated with managing business resources and risk management strategies  Procedures for risk management, including requirements for the consideration of potential

changes in government priorities  Key elements and sources of information required to monitor usage of:

- Physical resources - Human resources.

Assessment Tasks To achieve competency in this unit, you must satisfactorily complete all the following assessment tasks within the date and time specified in the session plan. This will demonstrate that you have all the required skills and knowledge for this unit. Assessment tasks Assessment description Location of the assessment Assessment Task 1 (AT1): Knowledge Test

This assessment includes a series of questions that you are required to answer. You will need to answer all questions correctly. You will be given 4 hours to complete this task.

This assessment will be conducted in the ASOC classroom.

Assessment Task 2 (AT2): Project

This project requires you to complete a set of tasks that includes written practical tests and role-play activity. You may complete the projects in a simulated environment (ASOC Institute) with access to all the resources specified in Task resource requirements.

This assessment will be conducted at the ASOC simulated business environment.

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 6 of 59

ASSESSMENT TASKS  This section contains all the assessment tasks students will complete for BSBOPS501 - Manage

business resources.  You will have access to all the resources as specified in the Task Resource Requirements.

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 7 of 59

ASSESSMENT COVER SHEET: ASSESSMENT TASK 1 (AT1)

Student Detail Student Name Student Id: Group No (If Applicable): Assessment Details Unit of Competency BSBOPS501 - Manage business resources Assessment Task Knowledge Test Due Date Date of Submission Date Student Plagiarism Declaration: By submitting this assessment to the college, I declare that this assessment task is original and has not been copied or taken from another source except where this work has been correctly acknowledged. I have made a photocopy or electronic copy or photograph of my assessment task, which I can produce if the original is lost. Assessor Student I declare that I have conducted a fair, valid, reliable and flexible assessment with this student. I have provided appropriate feedback to the student and declare that I have undertaken the indicated assessment integrity checks.

I have received, discussed and accepted my result as above for this task and I am aware of my appeal rights.

To be completed by the Assessor (Please tick the appropriate option)

Google check for plagiarism Yes No

Check for copying/collusion Yes No

Check for authenticity (own work) Yes No

Cheating or use of sample response Yes No

Assessor Signature

Student Signature

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 8 of 59

ASSESSMENT TASK 1: KNOWLEDGE TEST Task Resource Requirements You must have access to the below listed resources in addition to the resources listed in 'Resources Required' in 'Assessment Information'  Student Assessment Booklet  Pen  ASOC learner's resource for BSBOPS501 - Manage business resources.

Instructions for the Student This assessment will be conducted in the ASOC classroom/computer lab with access to the resources listed above. This is an Open/Closed book assessment. You must answer all knowledge questions as part of this assessment and you can submit answers in either electronic or paper-based. Your assessor may verify the authenticity of your work by asking questions regarding the answers provided.

Planning the Assessment  Recommended date for assessment - [assessor to set a date as per timetable]  Access all resources mentioned in the required resources, either printed copies or access via

the internet  Time required for assessment: 4 hours  You must:

- Answer all the questions satisfactorily to be deemed competent. - Complete the assessment and submit it in due timelines. - Submit with a completed assessment cover sheet.

 Your assessor must set a time to provide feedback.

Evidence Specifications At the end of the assessment, you will be required to submit the following evidence before the due date specified by the assessor:  You are required to submit a completed knowledge test with all questions answered.  Completed and signed cover sheet for assessment.

Evidence Submission  Documentation can be submitted electronically or paper-based.  Your assessor will record the assessment outcome on the assessment cover sheet.

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 9 of 59

Question 1 Answer the following questions.

1.1. Briefly explain any two techniques of determining resource requirements for a business program. (50-100 words)

1.2. Briefly explain the meaning of direct and indirect costs and benefits in 50-100 words and provide two examples with each of direct costs, indirect costs, direct benefits and indirect benefits of business resources.

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 10 of 59

Question 2 Answer the following questions.

1.1. Why is it important to monitor the resource usage to support the desired outcomes? (50-100 words)

1.2. As a program manager what type of monitoring systems you can establish to monitor and control the usage of physical and human resources? (100-150 words)

1.3. What are the different sources of information for monitoring the usage of physical and human resources? Briefly explain any three sources of information. (50-100 words)

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 11 of 59

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 12 of 59

Question 3 Answer the following questions.

1.1. Describe any three techniques of consulting with stakeholders to confirm resource requirements. (100-150 words)

1.2. Explain the competitive and integrative approaches of negotiation to obtain the required resources. (50-100 words).

Question 4

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 13 of 59

Explain the steps of budgetary control.

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 14 of 59

Question 5 Answer the following questions.

1.1. What do regulatory and legislative requirements of business mean? (30-50 words) 1.2. Explain the role of following legislation/regulatory bodies in relation to resource

management (Human/physical). Provide your answers in 1-2 lines for each point. a. Safe Work Australia b. Environment Protection and Biodiversity Conservation (EPBC) Act 1999 c. Occupational health and safety Act 2004

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 15 of 59

Question 6 Answer the following questions.

1.1. Outline the contingency plan. (30-50 words) 1.2. Define the following risk management procedures.

a. Risk identification b. Risk analysis c. Risk evaluation d. Risk treatment

1.3. What type of risk management procedures can be established to deal with changes in government priorities?

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 16 of 59

Question 7 Answer the following questions.

1.1. Explain briefly any four types of risks associated with managing business resources (100-150 words)

1.2. Describe any four types of risk management strategies. (100-150 words)

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 17 of 59

Question 8 Describe any two techniques for reviewing resource allocation. (100-150 words)

Question 9 Explain the terms ‘internal resourcing capabilities’ and ‘external resourcing requirements. How can these be determined?

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 18 of 59

Question 10 Explain the following procedures in relation to the evaluation of resource allocation. (50-100 words each)  Resource levelling  RACI matrix  Verifying resource attributes

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 19 of 59

Question 11 What type of challenges/disagreements can be faced by the resource manager

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 20 of 59

while obtaining approvals for a resource plan, and how it can be dealt with? Suggest a solution.

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 21 of 59

Question 12 Why is it important to adhere to organisational policies and procedures while managing resources? Provide examples of any two relevant organisational policies for resource management. (50-100 words)

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 22 of 59

Question 13 What is the role of the resource manager in providing suggestions for improvement? (50-100 words)

Question 14 Briefly explain the following acquisition processes. (50-100 words each)

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 23 of 59

 Negotiation with other projects/functional managers  Acquisition from outside the organisation

Question 15 What is the significance of timelines in resource planning? (100-150 words each)

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 24 of 59

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 25 of 59

Question 16 Identify any two (2) procedures for risk management, including requirements for the considerations of potential changes in government priorities.

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 26 of 59

Knowledge Test Checklist- This must be completed by the assessor.

After the student has completed the Knowledge Questions, the assessor is required to complete the checklist provided below. Questions Was the students'

response satisfactory? satisfactorysatisfactory?Assessor to tick the correct option (Yes/No) Yes No

 Answer the following questions. 1.1. Briefly explain any two techniques of determining resource

requirements for a business program. (50-100 words) 1.2. Briefly explain the meaning of direct and indirect costs and

benefits in 50-100 words and provide two examples with each of direct costs, indirect costs, direct benefits and indirect benefits of business resources.

 Answer the following questions. 1.1. Why is it important to monitor the resource usage to support

the desired outcomes? (50-100 words) 1.2. As a program manager what type of monitoring systems you

can establish to monitor and control the usage of physical and human resources? (100-150 words)

1.3. What are the different sources of information for monitoring the usage of physical and human resources? Briefly explain any three sources of information. (50-100 words)

 Answer the following questions. 1.1. Describe any three techniques of consulting with

stakeholders to confirm resource requirements. (100-150 words)

1.2. Explain the competitive and integrative approaches of negotiation to obtain the required resources. (50-100 words).

 Explain the steps of budgetary control.  Answer the following questions.

1.1. What do regulatory and legislative requirements of business mean? (30-50 words)

1.2. Explain the role of following legislation/regulatory bodies in relation to resource management (Human/physical). Provide your answers in 1-2 lines for each point.

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 27 of 59

a. Safe Work Australia b. Environment Protection and Biodiversity Conservation

(EPBC) Act 1999 c. Occupational health and safety Act 2004

 Answer the following questions. 1.1. Outline the contingency plan. (30-50 words) 1.2. Define the following risk management procedures.

a. Risk identification b. Risk analysis c. Risk evaluation d. Risk treatment

1.3. What type of risk management procedures can be established to deal with changes in government priorities?

 Answer the following questions. 1.1. Explain briefly any four types of risks associated with

managing business resources (100-150 words) 1.2. Describe any four types of risk management strategies. (100-

150 words)  Describe any two techniques for reviewing resource allocation.

(100-150 words)  Explain the terms ‘internal resourcing capabilities’ and ‘external

resourcing requirements. How can these be determined?  Explain the following procedures in relation to the evaluation of

resource allocation. (50-100 words each) - Resource levelling - RACI matrix - Verifying resource attributes

 What type of challenges/disagreements can be faced by the resource manager

 Why is it important to adhere to organisational policies and procedures while managing resources? Provide examples of any two relevant organisational policies for resource management. (50-100 words)

 What is the role of the resource manager in providing suggestions for improvement? (50-100 words)

 Briefly explain the following acquisition processes. (50-100 words each)

- Negotiation with other projects/functional managers - Acquisition from outside the organisation

 What is the significance of timelines in resource planning? (100- 150 words each)

 Identify below two (2) procedures for risk management, including requirements for the considerations of potential changes in government priorities

Assessment Outcome (Assessor to Satisfactory

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 28 of 59

tick the appropriate outcome) Not Satisfactory

Not Completed

Assessor Comments

Assessor Signature

Assessment Date

Student Signature

ASSESSMENT COVER SHEET: ASSESSMENT TASK 2 (AT2)

Student Detail Student Name Student Id: Group No (If Applicable): Assessment Details Unit of Competency BSBOPS501 - Manage business resources. Assessment Task Project Due Date Date of Submission Date Student Plagiarism Declaration: By submitting this assessment to the college, I declare that this assessment task is original and has not been copied or taken from another source except where this work has been correctly acknowledged. I have made a photocopy or electronic copy or photograph of my assessment task, which I can produce if the original is lost. Assessor Student I declare that I have conducted a fair, valid, reliable and flexible assessment with this student. I have provided appropriate feedback to the student and declare that I have undertaken the indicated assessment integrity checks.

I have received, discussed and accepted my result as above for this task and I am aware of my appeal rights.

To be completed by the Assessor (Please tick the appropriate option)

Google check for plagiarism Yes No

Check for copying/collusion Yes No

Check for authenticity (own work) Yes No

Cheating or use of sample response Yes No

Assessor Signature

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 29 of 59

Student Signature

ASSESSMENT TASK 2: PROJECT Task Resource Requirements You must have access to the below listed resources in addition to the resources listed in 'Resources Required' in 'Assessment Information' You will have access to:  A simulated workplace environment.  Computers with access to the internet and MS Office Applications, including MS Word, Adobe

Acrobat Reader and a working web browser.  ASOC learner's resource for the unit BSBOPS501 - Manage business resources  Learner’s notes.

Instructions for the Student This assessment will be conducted in the ASOC-simulated workplace environment with access to the resources listed above. This assessment requires you to develop, implement and review at least three resource plans.

the internet  Time required for assessment: 18 hours  You must:

- Provide all evidence as required in this assessment. - Complete the assessment and submit it in due timelines. - Submit with a completed assessment cover sheet.

 Your assessor must set a time to provide feedback.

Evidence Specifications At the end of the assessment, you will be required to submit the following evidence before the due date specified by the assessor:

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 30 of 59

 Meeting Agenda Template  Meeting Minutes’ Template  Resource Template  Resource Bid Template 1  Resource Bid Template 2  Resource Bid Template 3  Consultation Records Template  Resources Required And Proposed Benefit Template  Opportunities Template  Resource Plan Template 1  Resource Plan Template 2  Resource Plan Template 3  Resource Allocation Template  Review Template  Completed assessment task with all questions answered.  Completed and signed cover sheet for the assessment.

Evidence Submission  Documentation can be submitted electronically or paper-based.  Your assessor will record the assessment outcome on the assessment cover sheet.

Simulated Environment The simulated environment will provide you with all the required resources (such as the equipment and participants, etc.) to complete the assessment task. The simulated environment is very much like a learning environment where you are able to practice, use and operate appropriate industrial equipment, techniques, and practices under realistic workplace conditions. The simulated environment consists of the following:  The training organisation is the workplace where you will be required to complete your job-

related tasks and activities.  The standard operating/workplace procedures.  Your assessor will provide you with assistance throughout the assessment activity. The

simulated environment must meet the following criteria: - Follow standard operating/workplace procedures. - Use up-to-date software and equipment. - Work within stated timelines to meet deadlines. - Gain experience in the challenges and complexities of dealing with multiple tasks. - Experience prioritising competing tasks and dealing with contingencies. - The simulated environment to work with others in a team. - The simulated environment is sufficient to communicate, contribute and participate

in tasks and activities. - The simulated environment is sufficient to work independently and manage

workload.

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 31 of 59

Company Overview

“Online Media Solutions” is opening a new small business in Melbourne, Australia. Our business will venture into the web service industry to offer superior and unique services to small businesses and institutions. Our experience and expertise in web sales and e-commerce will give us the backing to provide solutions that are currently lacking in the market. There is an all-time high demand for web development and marketing for small businesses with signs of rising further. Interestingly, few web developers have taken advantage of this opportunity, leaving the industry with no dominant participants. The projects’ high costs and the focus on bigger companies and institutions could be the contributing factor as to why this market remains untapped. We will have a system that will reduce the project costs dramatically, giving us the opportunity to offer quality services at reduced costs.

Company details: Company name: Online Media Solutions, Pty. Ltd Company address: 2/10 Lawn court, Craigieburn, 3064, VIC

An extract of the business plan is mentioned below: Our vision Quality web solutions with a sound technical foundation enable our clients to impress their customers and improve their online image worldwide. We want to make our customers stand out in the online environment and become the leading provider of online services for small and medium-sized businesses.

Keys to success  We will offer quality web services to small businesses and organisations at affordable prices.  Customised and tailored services.  Establishment of alliances and partnerships with internet service providers and organisations

involved in computer consultancy.

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 32 of 59

Services offered We offer the following services to our clients:  Interface and Web Design Services

- E-commerce - Web development - Responsive web design

 WordPress Development Solutions  HTML and CMS Development Services  Coding  Graphic Design  Application development  Online marketing

- Search Engine Optimization - Pay Per Click (PPC) Marketing - Content marketing - Social media marketing - Online Email Marketing

 Copyrighting - Content and Production Copyright

 Web hosting and support

Values  Quality service to our clients  Integrity and accountability  Reliability  Quality  Innovation  Respect

Organisational structure and expertise The foundation team has 15 team members. In its initial start-up, the business will have three (3) departments:  IT department  Marketing department  Sales department

Other work-related financing and human resource work will be outsourced. All three (3) departments will be managed by experienced and experts in commercial web development and business-to-business sales. Further, the team members are well-experienced and have years of experience working for MNCs. All the departmental managers will report to the General Manager (Owner).

Start-up summary Online Media Solutions will incur the following start-up costs:

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 33 of 59

 Deposits for office rents and utilities  Furniture and fixtures  Computer hardware and software  Development of the website  Stationery and brochures  Legal fees regarding business formation, creation of standard client contracts, and other

general advice.

Start-up Requirements summary Start-up Requirements Summary

Start-up expenses

Legal $2500

Stationery $1500

Insurance $2000

Rent deposits $25000

Website development $10000

Recruitment $10000

Software and hardware $25000

Marketing and advertisements $20000

Total Start-up expenses $96000

Start-up assets

Cash required $200000

Other current assets $25000

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 34 of 59

Long-term assets $250000

Total assets $475000

Total Requirement $571000

Sources of finance for required liquidity according to business goals and objectives and workplace procedures  The owner of the business will raise 20% of its total capital  The rest of the 80% will be raised through loans from banks and other financial institutions

Business model

“Online Media Solutions” is a full-service web solutions provider for businesses. The company offers both services and products through the mode of its B2B and B2C engagements. The product and services into divided into two (2) broad categories of business engagement.

B2B services:

“Online Media Solutions” service portfolio includes Web Design, Graphics design, Website development, Domain and web hosting, 2d & 3d animation, Blog development, Search engine optimisation and E-commerce. The project cost will be estimated by the appropriate number of hours needed to complete the project.

The sales team will aggressively track prospective clients and sell the services provided for businesses.

B2C Products:

“Online Media Solutions” product portfolio includes Web Templates, CMS Templates, Graphics Templates, Brochures, Flyers, Business cards and Animated logo templates. The prices are typically listed on the online shop where customers can either take monthly subscription or pay per download as per need.

The business will have a database that will act as the repository for all the products.

Operational model and strategies

The Operations for “Online Media Solutions” are categories into the following engagements:

B2B engagements

Lead generation – Lead generation refers to creating and generating prospective consumer

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 35 of 59

interest or inquiry into a business’s products or services. This will be done by building a database of prospective customers using social networks, business listings, internet search etc.

Sales pitch – A sales pitch is a line of talk that attempts to persuade someone or something with a planned sales presentation strategy of a product or service designed to initiate and close a product and service sale. Sales professionals prepare and give a sales pitch using the following methods:

 Face to face meetings  Emailing marketing contacts from the leads

B2C engagements

The B2C engagement is primarily done through a dedicated online shop where customers can browse through the repository, select designs or templates or download. The steps in the process are as follow: Market opportunity

Opportunity

There is an all-time high demand for web development and marketing for small businesses with signs of rising further. Interestingly, few web developers have taken advantage of this opportunity, leaving the industry with no dominant participants.

Problem

The high costs of the projects and the focus on bigger companies and institutions could be the contributing factor as to why this market remains untapped. We have a system that will reduce the project costs dramatically, giving us the opportunity to offer quality services at reduced costs.

Solution

We will target the small businesses, assess their needs and provide them with quality services at reduced costs.

We have systems in place and global contacts that will help us beat competitor’s prices.

Market analysis and needs

The company will focus on small businesses and institutions that are looking to develop or upgrade their web presence.

Our approach will be step-by-step, starting with a simple, basic website and improving it to meet their changing needs. Our service will bring onboard any small business that needs an internet presence, but we will concentrate more on those that need more details about their operations online.

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 36 of 59

Such companies will most likely go for all or some of the following services:  A shopping cart or e-commerce.  Dynamic features and content.  Aggressive marketing of products online.

Target market segment strategy

We will focus our marketing efforts on attracting institutions and small businesses. We reached this decision after careful market analysis and identifying the needs of this market segment. The high demand for web services by this market is an opportunity that will not necessitate expensive marketing to attract.

Most businesses are migrating to the Internet at a faster rate. Small businesses have also made online presence a top priority that creates a high demand for our services.

Marketing objectives

 To generate 60-70% revenue from small businesses and institutions  To increase brand awareness in the market

Pricing Strategy

Online Media Solutions will establish a pricing system to guide our clients on the nature of the services and the corresponding prices. Since we will be dealing with a market segment that tries to reduce costs, we will charge our services on an hourly basis. It will make the clients understand the services that will most likely cost them more.

Expected costs, profits and sales

As the organisational pricing strategy, Online Media Solutions will charge for its services on an hourly basis.

Expected costs and profits

Following are the expected costs associated with the production and delivery of its products and services:

 Expected costs for its products and services: - Labour cost: $35/hour - Indirect costs: $40/hour

 Net-profit targets: 35%  Expected time to develop its products: 10-15 hours.

Expected sales:

 Online Media Solutions is expecting sales of $1,20,0000.

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 37 of 59

 The sales are expected to grow by 30% in the second year and 40% in the third year.

Required outputs

Please refer to the start-up Requirements summary section.

Workplace procedures for risk management

Online Media Solutions has existing procedures for risk management to identify, assess and prioritise risk. The risk management process is based on AS ISO 31000:2018, Risk Management. The steps include:

 Identifying risks  Assessing risks  Prioritising risks based on the risk rating  Implementing strategies to treat risks

Scenario

Online Media Solutions hire you as an ‘External Business Expert’. The management of Online Media Solutions wants you to develop and implement operational strategies and procedures for their organisation.

You report to the Operations Manager and General Manager of the organisation. As part of your job role, you have the following responsibilities:  Develop strategies and procedures to manage operations business operations, including:

- An operational plan - Risk management procedures - A quality assurance process - Performance measures.

 Implement developed operational strategies and procedures  Use existing, new and emerging digital technologies to evaluate and optimise business

performance.  Review business operations, research and record business improvements.

Task 1: Meeting

This task requires you to participate in a meeting with the CEO, Project manager and Operational manager to determine the resource requirement, resource planning and to allocate resources and responsibilities to implement an operational plan to create marketing strategies for small business. This is a Role-play task

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 38 of 59

Before the meeting, you must:  Prepare the meeting agenda using the template provided below. When conduting the meeting, you must:  Greet the team members.  Discuss the following:

- Analyse resource requirements - Develop resource plans - Allocate resources - Review and report on resource usage

 Ensure the understanding of the team members.  Gather feedback from the team members.  Use listening and questioning to elicit the views of others and to clarify or confirm

understanding.  Discuss the roles and responsibilities of the team members. After the meeting, you will:  Prepare the meeting minutes template using the template provided.

Meeting Agenda Template:

Date/Time:

Location:

Chairperson:

Meeting Attendees:

Full names and roles

Agenda Item/Topic Discussion/Outcomes Action Officer Due Date

Welcome

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 39 of 59

Summary Overall Summary

Decision/s

Action/s if any

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 40 of 59

Meeting minutes’ template:

Minutes of Meeting

Meeting Objective:

Attendees:

Venue:

Date:

No. Points Discussed Actions Suggested Target Date

Signature of

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 41 of 59

Attendee 1

Signature of Attendee 2

Signature of Attendee 3

Signature of Attendee 4

Task 2: Analyse resource requirements

This task requires you to analyse the resource requirements applicable to open a new small business in Melbourne, Australia. In this assessment task, you must:  Read and understand the information provided in the scenario above.  Research and understand the resource requirements applicable to open a new small business.  You must use the resource template provided below.

Resource Template

Questions Answers/explanation (One to two sentences, if word-limit or submission criteria is not mentioned)

What is your business structure? What services or products are you preparing and delivering?

What are the requirements in terms of physical resources for the business? (Identify 5)

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 42 of 59

What are the requirements in terms of human resources for the business?(Identify 5)

Task 3: Develop resource bids according to required outputs specified in business plans

This task requires you to develop resource bids for three (3) required outputs/ main business functions described in the business plan (extract) in the company overview above. In this assessment task, you must:  Use the Resource Bid templates provided below. To complete the template, you must:  Identify the type of resource you are selecting.  Select the business function that you would like to choose the resource for.  Outline three (3) options in terms of required output, evaluation criteria and the availability of

the resource.

Resource Bid Template 1

Type of resource:

Explanation of the resource (One to two sentences): Required outputs / main business functions

Evaluation criteria How to obtain the resources

An Example Given below

An Example Given below An Example Given below

E.g. Photo editing E.g. Must be able to perform the E.g. Available

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 43 of 59

software following:  Manipulating the colour of an image.  Cropping images.  Repairing flaws, such as dust on the lens or

red eyes.  Drawing on an image with a pen or pencil.  Adding text to images.  Removing people or objects within an

image.  Organising photos for quick access.

online, for example, Adobe Photoshop

Resource Bid Template 2

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 44 of 59

Type of resource:

Explanation of the resource (One to two sentences): Required outputs / main business functions

Evaluation criteria How to obtain the resources

An Example Given below

An Example Given below An Example Given below

E.g. Photo editing software

E.g. Must be able to perform the following:  Manipulating the colour of an image.  Cropping images.  Repairing flaws, such as dust on the lens or

red eyes.  Drawing on an image with a pen or pencil.  Adding text to images.  Removing people or objects within an

image.  Organising photos for quick access.

E.g. Available online, for example, Adobe Photoshop

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 45 of 59

Resource Bid Template 3

Type of resource:

Explanation of the resource (One to two sentences): Required outputs / main business functions

Evaluation criteria How to obtain the resources

An Example Given below

An Example Given below An Example Given below

E.g. Photo editing software

E.g. Must be able to perform the following:  Manipulating the colour of an image.  Cropping images.  Repairing flaws, such as dust on the lens or

red eyes.  Drawing on an image with a pen or pencil.  Adding text to images.  Removing people or objects within an

image.  Organising photos for quick access.

E.g. Available online, for example, Adobe Photoshop

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 46 of 59

Task 4: Consult with relevant stakeholders and determine the nature and level of resources required to achieve business objectives

This task requires you to consult with three (3) stakeholders and determine the nature and level of resources required to achieve the business objectives. This is a role-play task. In this assessment task, you must:  Consult the stake holders (marketing manager, General Manager and Sales Manager) to

determine the resources/ Materials needed for marketing project and advertisement to attract small business and to allocate the budget for the resources required.

 Complete the meeting and fillout the Consultation Recored template provided below.

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 47 of 59

Consultation Records Template

Nature of consultation

Stake holders Consulted

Nature of consultation

Nature of resources required to achieve the business objectives

Level of resources required to achieve the business objectives

Task 5: Analyse resource requirements and identify proposed costs and benefits

This task requires you to analyse the resource requirements and identify the proposed costs and benefits according to the information provided in the company overview.  You must complete the below Resources Required and Proposed Benefit Template.

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 48 of 59

Resources Required and Proposed Benefit Template

Resource requirements Proposed costs

Proposed benefits

Financial resources e.g. money and funds required,

Human resources e.g. people and their required skills,

Physical resources e.g. required raw materials for production, machinery, and equipment,

Operational supplies e.g. stationery, vehicles, and fuel, and

Technological resources e.g. computer, software, and technical know-how.

Task 6: Identify opportunities to share resources across business units within the organisation

This task requires you to required to identify and recognise the opportunities to share resources across business units within an organisation based on the company overview. The opportunities can be identified by completing your own research.  Complete the Opportunities Template provided below.

Opportunities Template

Departments or business units within the organisation

The resources they can share

How have you identified the opportunities to share resources within the different business units

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 49 of 59

Task 7: Develop three (3) resource plans

This task requires you to required to required to develop three (3) resource plans according to the information provided in the company overview. In this assessment task, you must:  Complete the Resource Plan Templates provided below.  Send the resource plan developed to the relevant stakeholders and obtain approvals through

email.

Resource Plan Template 1

Criteria to fulfill in the resource plan Explanation

Why you need to develop this resource plan?

 Discuss the needs and requirements.

 Discuss the resources you would like to include in this resource plan. 100-200 words

Determine internal resourcing capabilities and external resourcing requirements.

 Discuss the internal resourcing capabilities and external resourcing requirements.

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 50 of 59

 Discuss how have you identified these capabilities and requirements. 100-200 words

Develop procedures for the evaluation of resource allocation and incorporate them in resource plans.

 Discuss the evaluation procedures for resource allocation.

 How have you incorporated the procedures in the resource plan. 100-200 words

Identify risks and establish risk management processes

 Discuss the ways you have identified the risks.

 Discuss how have you established risk management processes. 100-200 words

Resource Plan Template 2

Criteria to fulfill in the resource plan Explanation

Why you need to develop this resource plan?

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 51 of 59

 Discuss the needs and requirements.

 Discuss the resources you would like to include in this resource plan. 100-200 words

Determine internal resourcing capabilities and external resourcing requirements.

 Discuss the internal resourcing capabilities and external resourcing requirements.

 Discuss how have you identified these capabilities and requirements. 100-200 words

Develop procedures for the evaluation of resource allocation and incorporate them in resource plans.

 Discuss the evaluation procedures for resource allocation.

 How have you incorporated the procedures in the resource plan. 100-200 words

Identify risks and establish risk management processes

 Discuss the ways you have identified the risks.

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 52 of 59

 Discuss how have you established risk management processes. 100-200 words

Resource Plan Template 3

Criteria to fulfill in the resource plan Explanation

Why you need to develop this resource plan?

 Discuss the needs and requirements.

 Discuss the resources you would like to include in this resource plan. 100-200 words

Determine internal resourcing capabilities and external resourcing requirements.

 Discuss the internal resourcing capabilities and external resourcing requirements.

 Discuss how have you identified these capabilities and requirements. 100-200 words

Develop procedures for the evaluation of resource allocation and

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 53 of 59

incorporate them in resource plans.

 Discuss the evaluation procedures for resource allocation.

 How have you incorporated the procedures in the resource plan. 100-200 words

Identify risks and establish risk management processes

 Discuss the ways you have identified the risks.

 Discuss how have you established risk management processes. 100-200 words

Email template:

Email to the stakeholders to obtain approval To From Cc Subject Message

Attachmen t

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 54 of 59

Email template:

Email to the stakeholders to obtain approval To From Cc Subject Message

Attachmen t

Email template:

Email to the stakeholders to obtain approval To From Cc Subject Message

Attachmen t

Task 8: Allocate resources

This task requires you to:  Allocate resources to your business activities and operations.

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 55 of 59

 Complete the Resource Allocation Template below.

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 56 of 59

Resource Allocation Template

Identify and adhere to organisational policies and procedures for resource allocation Discuss how have you identified and ensure compliance to organisational policies and procedures related to resource allocation. Discuss the purpose of the organisational policies and procedures related to resource allocation (50-100 words)

Manage resource allocation according to business unit objectives What are the objectives of business units related to resource allocation How have you managed the resource allocation according to business unit objectives? (50-100 words)

Negotiate and obtain resources within required timeframe according to business unit objectives. Who are the stakeholders to negotiate and obtain resources within the required timeframe? Who has established the required timeframe? What is the required timeframe? (50-100 words)

Discuss how have you developed and implemented systems for monitoring resource usage. You must ensure the systems are developed and implemented to:  Incorporate efficient use of resources into work practices  Monitor resource use against budgets and business objectives

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 57 of 59

 Plan for, acquire and allocate the resources, incorporating strategies to maximise efficiency and manage risk

(50-100 words)

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 58 of 59

Task 9: Review and report on resource usage

This task requires you to:  Review and report on resource usage.  Complete the Review Template below.

Review Template

Develop and implement procedures to review resource allocation against business unit objectives

Write down the procedures to review resource allocation against business unit objectives using 200-400 words.

Suggest improvements to work practices

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 59 of 59

for the efficient use of resources

What improvements and enhancements in the work practices do you suggest for the purpose of efficient use of business resources?

Answer using 50-100 words.

Monitor compliance with program and project budgets and take corrective action where necessary How have you monitored compliance with program and project budgets and took corrective actions wherever required?

Discuss the corrective actions you have taken?

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 60 of 59

Prepare report that indicates the level of performance achieved and any action taken to adjust or rectify procedures in meeting service and product delivery standards Write a report that includes:

 What are the service and product delivery standards according to the requirements discussed in the case study? You will be required to research (on the similar business organisation) and identify the requirements.

 The level of performance achieved  Any action taken to adjust or rectify

procedures in meeting service and product delivery standards.

200-400 words.

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 61 of 59

OBSERVATION CHECKLIST

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 62 of 59

Observation Checklist Part 2 All Task

To be completed by the assessor

During the project, did you observe the student demonstrate the task deliverables as follows:

Was the student's

performanc e

satisfactory ?

1. Demonstrated ability develop resource bids according to required outputs specified in business plans. This is evidenced by:

Yes No

 Resource Bid template in Task 3 First additional attempt (Tick this option, if required) Yes

No Second additional attempt (Tick this option, if required) Yes

No 2. Consulted with relevant stakeholders and determine the nature and level of resources required. This is evidenced by:

Yes No

 Meeting agenda in Task 1  Meeting minuted in Task 1 First additional attempt (Tick this option, if required) Yes

No Second additional attempt (Tick this option, if required) Yes

No 3. Analysed resource requirements and identified proposed costs and benefits. This is evidenced by:

Yes No

 Resources Required and Proposed Benefit Template in Task 5 First additional attempt (Tick this option, if required) Yes

No Second additional attempt (Tick this option, if required) Yes

No 4. Identified opportunities to share resources across business units within the organisation. This is evidence by:

Yes No

 Opportunities Template in Task 6 First additional attempt (Tick this option, if required) Yes

No Second additional attempt (Tick this option, if required) Yes

No 5. Determined internal resourcing capabilities and external resourcing requirements. This is evidenced by:

Yes No

 Resource Plan 1, 2, 3 in Task 7 First additional attempt (Tick this option, if required) Yes

No Second additional attempt (Tick this option, if required) Yes

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 63 of 59

6. Developed procedures for the evaluation of resource allocation and incorporate them in resource plans. This is evidenced by:

Yes No

 Resource Plan 1, 2, 3 in Task 7 First additional attempt (Tick this option, if required) Yes

No Second additional attempt (Tick this option, if required) Yes

No 7. Identified risks and establish risk management processes. This is evidenced by: Yes

No Resource Plan 1, 2, 3 in Task 7 First additional attempt (Tick this option, if required) Yes

No Second additional attempt (Tick this option, if required) Yes

No 8. Obtained required approvals from relevant personnel. This is evidence by: Yes

No Email for approval x 3 in Task 7. First additional attempt (Tick this option, if required) Yes

No Second additional attempt (Tick this option, if required) Yes

No 9. Identified and adhered to organisational policies and procedures for resource allocation.

Yes No

First additional attempt (Tick this option, if required) Yes No

Second additional attempt (Tick this option, if required) Yes No

10. Managed resource allocation according to business unit objectives. This is evidenced by:

Yes No

 Resource Allocation Template in Task 8. First additional attempt (Tick this option, if required) Yes

No Second additional attempt (Tick this option, if required) Yes

No 11. Negotiated and obtained resources within required timeframe according to business unit objectives. This includes but is not limited to:

Yes No

 Resource Allocation Template in Task 8. First additional attempt (Tick this option, if required) Yes

No Second additional attempt (Tick this option, if required) Yes

No 12. Developed and implemented systems for monitoring resource usageThis is evidence by:

Yes No

 Resource Allocation Template in Task 8. First additional attempt (Tick this option, if required) Yes

No Second additional attempt (Tick this option, if required) Yes

No 13. Developed and implemented procedures to review resource allocation against Yes

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 64 of 59

business unit objectives. This is evidence by: No

 Review Template in Task 9. First additional attempt (Tick this option, if required) Yes

No Second additional attempt (Tick this option, if required) Yes

No 14. Suggested improvements to work practices for the efficient use of resources . This is evidence by:

Yes No

 Review Template in Task 9. First additional attempt (Tick this option, if required) Yes

No Second additional attempt (Tick this option, if required) Yes

No 15. Monitored compliance with program and project budgets and take corrective action where necessary. This is evidence by:

Yes No

 Review Template in Task 9. First additional attempt (Tick this option, if required) Yes

No Second additional attempt (Tick this option, if required) Yes

No 16. Prepared report that indicates the level of performance achieved and any action taken to adjust or rectify procedures in meeting service and product delivery standards. This is evidence by:

Yes No

 Review Template in Task 9. First additional attempt (Tick this option, if required) Yes

No Second additional attempt (Tick this option, if required) Yes

Assessor comments (Please provide detailed comments on the student's performance)

Assessment Outcome (Assessor to tick the appropriate outcome)

Satisfactory

Not Satisfactory

Not Completed

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 65 of 59

Assessor Comments

Assessor Signature

Assessment Date

Student Signature

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 66 of 59

COMPETENCY RECORD SUMMARY SHEET Unit Name and Code

BSBOPS501 - Manage business resources

Student’s Name

Student’s ID

Assessor Name

Date of Completion ASSESSMENTS STUDENT RESULTS

Assessor must tick the appropriate option for each assessment task. Please note: Student is required to be marked ‘Satisfactory’ in all assessment tasks to be deemed competent for this unit. Satisfactory Not Yet

Satisfactory Not Completed

Assessment Task 1: Knowledge Test Assessment Task 2: Project Comments:

Unit Outcome: Assessor to tick the appropriate option

Competent Not Competent

Is re-assessment required: Assessor to tick the appropriate option

Yes No

Assessor Signature: Student Signature:

M.S Aviation Pty Ltd trading as Australian School of Commerce Name of the Document- BSBOPS501 Candidate Assessment Tool Version no:1.0 Page 67 of 59

APPENDIX 1 ASOC will conduct this assessment on its campus by setting a simulated business environment where the conditions are typical of those in a working environment in this industry. This includes access to:  Relevant legislation, regulations, standards and codes  Workplace documentation and resources. Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Copyright: Instructions in this tool have been developed by NTA and ASOC for sole purpose of use by ASOC. Any part of these assessment instructions cannot be reproduced in full or part for without approval of ASOC and NTA which holds authorship rights.