how Access Control takes into account human nature and ways to prevent issues.
Access Control, Authentication, and Public Key Infrastructure
Lesson 7
Human Nature and Organizational Behavior
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IS404 Access Control, Authentication and PKI (PKI)
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09/23/10
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Learning Objective and Key Concepts
Learning Objective
Define proper security controls within the User Domain to mitigate risks and threats caused by human behavior.
Key Concepts
Human resources access control considerations
User Domain security practices for human resources
Best practices for managing human risks
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Access Control, Authentication, and PKI
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DISCOVER: CONCEPTS
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Access Control, Authentication, and PKI
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| Type of Threat | Organizations Reporting Issue |
| Rogue Modems | 47% |
| Media Downloading | 40% |
| Personal Devices | 40% |
| Unauthorized Blogging | 25% |
| Personal Instant Messaging (IM) Accounts | 24% |
10 Prevalent Insider Threats (Continued)
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Access Control, Authentication, and PKI
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| Type of Threat | Organizations Reporting Issue |
| Rogue Modems | 47 % |
| Media Downloading | 40 % |
| Personal Devices | 40 % |
| Unauthorized Blogging | 25 % |
| Personal Instant Message (IM) Accounts | 24 % |
10 Prevalent Insider Threats (Continued)
Source: Edward Cone, Baseline magazine, March 25, 2009
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Access Control, Authentication, and PKI
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User Domain Access Control Management
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Access Control, Authentication, and PKI
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Account Type
Justification for Secure Access
Internal User
Accountability, Auditing, and Assurance
The actions of each user’s account must be capable of being irrefutably linked to the account and the user assigned to that account.
Non-repudiation
External Remote User
Third Party
Privileged and System Accounts (Administrators)
Secure Network Access Considerations
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Access Control, Authentication, and PKI
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DISCOVER: PROCESS
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Access Control, Authentication, and PKI
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Pre-Employment Checks
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Access Control, Authentication, and PKI
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What Information Can Be Considered
What Information Cannot be Considered
Applicant’s Rights
Consequences of a Bad Hiring Decision
Ongoing Observation of Personnel
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Access Control, Authentication, and PKI
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Identify Potentially Disgruntled Employees
Proper Ways to Revoke Access upon Employee Termination
DISCOVER: ROLES
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Access Control, Authentication, and PKI
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Roles and Responsibilities
Human Resources Department
Recruiting, retention, separation, development, promotion, welfare, and safety, health, and environment
Hiring Department Manager/Supervisor
Work specifications, data and application access, work supervision and review, promotion, reward, and discipline
Employee
Job knowledge and application, compliance with employment policies and procedures, and loyalty and ethical behavior
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Access Control, Authentication, and PKI
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DISCOVER: RATIONALE
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Access Control, Authentication, and PKI
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Security Awareness Training Facts
Information technology (IT) security surveys conducted by well-known accounting firms found the following:
Many organizations have some awareness training.
Most awareness programs omitted important elements.
Less than 25% of organizations had no way to track awareness program effectiveness.
Source: http://www.lumension.com/Resources/Resource-Center/Protect-Vital-Information-Minimize-Insider-Risks.aspx
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Defining appropriate policies and procedures governing employee behavior
Educating employees about the policies and procedures relevant to them
Verifying employees’ understanding of relevant policies and procedures
Discovering and addressing behavioral shortcomings
Managing change over time
Best Practices for Managing Human Risks
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Access Control, Authentication, and PKI
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Summary
10 prevalent insider threats
User Domain access control management
Security awareness training
Best practices for managing human resources
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Access Control, Authentication, and PKI
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