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Running head: DISCUSSION

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DISCUSSION

Discussion

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Q1. How do the authors define "citizenship behaviors" and "citizenship fatigue"? (2 points)

Citizenship behavior has been defined as the critical task of successful managers in an organization, which is motivating the employees so that they can engage themselves in some extra-role behaviors.

Citizenship fatigue, on the other hand, has been defined as the pressure that the employees feel it’s being applied to them so that they can participate in the citizenship hence start feeling that they are being allowed to act out by appealing in some unexpected behaviors (Bolino, 2017).

Q2. What are the three methods mentioned in the article that managers can use to motivate employees to find better ways of demonstrating citizenship behaviors? (3 points)

The managers should let the employees know the kind of citizenship behaviors that they think are fit for their workgroup.

The managers should enhance the well-being of the employees as well as workgroup productivity.

The managers should ensure that the employees are internally driven so that they can go extra miles.

Q3. What are three ways in which citizenship crafting may benefit employees and managers alike? (3 points)

When a job contains tasks that are in line with the intrinsic motivation of the employees and that there are no tasks that will make the employees think of being forced to work, then job performance tend to be elevated and in such, the citizenship crafting ought to result to higher excellence as well as much impactful act of citizenship.

By both the managers and the employees realize that not all the good citizens look the same, and the managers allowing the employees modify their citizenship so that it can fit their sole talents and interests, the managers can as well enhance workgroup productivity and employees` well-being.

The citizenship crafting should decrease the need of the managers in relying on the extrinsic sticks as well as the carrots to inspire the employees to go the further mile (Bolino, 2017).

Q4. What are some examples of citizenship behaviors that you have displayed in the workplace or school? (2 points)

Having been given a chance to tailor our citizenship at the workplace, I have pursued my unique interests and talents that have boosted my productivity at the workplace.

I do not feel like I am being forced to work anymore since the tasks that I perform are in line with my motives; hence has boosted my performance.

References

Bolino, M. C., & Klotz, A. C. (2017). How to motivate employees to go beyond their job. Harvard Business Review, 1-5.

Reference

Bolino, M. C., & Klotz, A. C. (2017). How to Motivate Employees to Go Beyond Their Jobs. Harvard Business Review Digital Articles, 2–4.