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A_Study_on_the_Extraction_of_Customer_Satisfaction_Factors_Based_on_the_Customer_Satisfaction_Model_Using_Text_Review_and_Preview.pdf
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2021 21st ACIS International Winter Conference on Software Engineering, Artificial Intelligence, Networking and Parallel/Distributed Computing (SNPD-Winter)
978-1-6654-1843-0/21/$31.00 ©2021 IEEE DOI 10.1109/SNPDWinter52325.2021.00077
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