6340 D3 and Reflection
DatDude
9781292259529_pp05.pptxPart 2
Project proposal and start-up
Business and Management Consulting
Delivering an Effective Project
Sixth Edition
Chapter 5
Defining the destination and developing a strategy
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Figure 5.1 The facets of a business problem
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Figure 5.2 Fishbone diagram of the causes of low response to surveys
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Figure 5.3 Negotiating objectives
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Figure 5.4 Business model
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Figure 5.5 Harmon’s process-strategy matrix
Source: Harmon, P. (2007) Business Process Change: A Guide for Business Managers and BPM and Six Sigma Professionals, 2nd ed., p. 171.
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Figure 5.6 The cultural web
Source: from Exploring Public Sector Strategy, Pearson Education, Ltd. ( Johnson, G. and Scholes, K. 2001) p. 301, © Pearson Education, Ltd. Reprinted with permission.
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Figure 5.7 The Six Sigma DMAIC process
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